Rave Mobile Safety Announces 11th Consecutive Year of Double-Digit Revenue Growth
Rave Mobile Safety has announced its 11th consecutive year of double-digit revenue growth as government agencies, corporations and educational institutions alike—including the state of New Mexico Public Education Department, the Louisiana Governor’s Office and Department of Health, the city of San Francisco, Northwell Health and the University of Michigan—joined its growing collaborative safety ecosystem. Rave’s solutions were utilized in 38 million incidents representing billions of individual communications in 2020, a 68% increase over 2019.
From ensuring 9-1-1 dispatchers had the best data to provide situational awareness to responders, to offering tools that enable collaboration for the immediate response to civil unrest, to solutions to effectively communicate the latest official information on COVID-19, Rave provided support to customers in a year that thrust public safety and health to the forefront.
Public Safety Agencies
In 2020, Rave added to its significant footprint of 3,500 public safety agencies and communities across all 50 states, as the Rave platform and Smart911 national safety registry were deployed by new cities and municipalities nationwide, including the cities of San Francisco, New Orleans and Plano, Tex. Rave’s solutions provide 9-1-1 teams and first responders with powerful capabilities for handling, dispatching and responding to emergencies, and allow individuals to create Smart911 Safety Profiles for themselves and their families with pertinent health information to aid first responders in the event of an emergency.
The Rave platform continued to help dispatchers across the country save lives. A mother in Ionia County, Mich. was frantic when she called 9-1-1, and could not be heard. Dispatchers used Rave’s two-way chat feature to be able to send the appropriate response for a break-in at her home.
In Louisville, Ky., the Louisville Metro Emergency Services faced a challenging year between the pandemic, a fire on premise and ongoing local protests. The department turned to Rave’s solutions to combat a high call volume, and push critical information to residents and visitors regarding COVID-19 restrictions. They also sent targeted notifications based on location to inform different groups about ongoing protests in their area.
“In the face of concurrent crises that reached our own front door, our priority was always to maintain operations and continue to provide lifesaving services to our community,” said Jody Meiman, Director for Louisville Metro Emergency Services. “Rave allowed us to stay connected to the community through text-from-911, proactive alerts and Smart911 Safety Profiles—all of which enable us to provide the most informed response possible to our constituents.”
The State of Louisiana, Seattle, Chicago and Suffolk County, NY, are among the thousands of Rave customers leveraging the Rave platform to communicate COVID-19 updates and advisories to residents, and deliver critical information to first responders to provide informed responses and maintain their own safety.