An Uninterrupted Lifeline

An Uninterrupted Lifeline

Radio communications link emergency responders to enhanced systems

For a first responder rushing into a building emergency, losing communication with their teams inside or outside of the building can be terrifying. In fact, according to an IAFC (International Association of Fire Chiefs) 2017 survey by Safer Buildings Coalition, 94% of surveyed first responders say reliable in-building communications is critical or frequently important during emergencies.1,2

Yet, 98.5% report dead spots in buildings, and 56% have experienced a communications failure over the last two-year period.1,2 These dead spots and failures not only impact communication but directly affect first responders’ safety and, ultimately, the safety of the individuals they’re trying to help—as on 9/11, when firefighters and police officers could not properly communicate with each other in the World Trade Center.

POOR SIGNAL STRENGTH

Dead spots within a building for first responder radio communications are caused by poor signal strength, which is impacted by several factors depending on the facility. Low-emissivity glass windows designed to block solar heat can weaken radio signals into and out of buildings. While underground structures, obstructions (such as other large nearby buildings), and building materials, like concrete or metal, can all affect signal strength at a particular location.

Radio communication outages can be avoided for first responders within a building, who might be in a dire situation. Thanks to technology like emergency responder communications-enhancement systems or bi-directional amplifier (BDA) systems, first responders can walk into a building with confidence that their support teams still have their backs.

BDAs are signal boosters that sustain two-way radio communications throughout a facility—even in stairwells, underground tunnels and other typically challenging spaces. A BDA can provide 100% in-building coverage by boosting signals from a public safety radio repeater and distributing them throughout the building using the Distributed Antenna System (DAS). The BDA receives and amplifies transmissions from radios inside to the repeater antenna outside and vice versa, safeguarding reliable two-way communications.

IMPROVING CODE

As a direct result of the World Trade Center disaster in 2001, the National Institute of Standards and Technology (NIST) published recommendations in 2011 to improve code and public safety. Included was a recommendation to update national fire codes to provide reliable radio coverage in buildings. Most current adopted fire and building codes require emergency responder radiosignal strength, and coverage measured in all new and some existing construction. The International Fire Code (IFC) has been adopted by many states, requires acceptable signal coverage throughout 95% of the building in all areas on each floor in new buildings, while the National Fire Protection Association (NFPA) requires 99% building coverage in critical areas and 90% in general areas.3 Meeting these code requirements can help prevent delays in acquiring a Certificate of Occupancy from Authorities Having Jurisdiction (AHJs), such as a fire marshal, once construction is complete on a new facility.

Deploying a BDA system not only supports compliance but also helps protect first responders and makes their job easier. It is important to check the specs though. Not all systems comply with Underwriters Laboratory (UL) code UL 2524. The UL product listing creates a performance standard for ERCES/BDA systems and assures AHJs, architects and engineers that the system works the first time and every time in accordance with IFC and NFPA regulations.

Every second counts in an emergency, and a communication failure can put lives at risk. Installing a BDA system that meets all applicable codes can help keep occupants safe while also protecting rst responders who are putting their own lives on the line.

This article originally appeared in the September / October 2021 issue of Security Today.

About the Author

Mahesh Nanjakla is the offering management lead, Emergency Responder Communication Enhancement Systems (ERCES), Honeywell Fire Systems

Featured

  • Report: 47 Percent of Security Service Providers Are Not Yet Using AI or Automation Tools

    Trackforce, a provider of security workforce management platforms, today announced the launch of its 2025 Physical Security Operations Benchmark Report, an industry-first study that benchmarks both private security service providers and corporate security teams side by side. Based on a survey of over 300 security professionals across the globe, the report provides a comprehensive look at the state of physical security operations. Read Now

    • Guard Services
  • Identity Governance at the Crossroads of Complexity and Scale

    Modern enterprises are grappling with an increasing number of identities, both human and machine, across an ever-growing number of systems. They must also deal with increased operational demands, including faster onboarding, more scalable models, and tighter security enforcement. Navigating these ever-growing challenges with speed and accuracy requires a new approach to identity governance that is built for the future enterprise. Read Now

  • Eagle Eye Networks Launches AI Camera Gun Detection

    Eagle Eye Networks, a provider of cloud video surveillance, recently introduced Eagle Eye Gun Detection, a new layer of protection for schools and businesses that works with existing security cameras and infrastructure. Eagle Eye Networks is the first to build gun detection into its platform. Read Now

  • Report: AI is Supercharging Old-School Cybercriminal Tactics

    AI isn’t just transforming how we work. It’s reshaping how cybercriminals attack, with threat actors exploiting AI to mass produce malicious code loaders, steal browser credentials and accelerate cloud attacks, according to a new report from Elastic. Read Now

  • Pragmatism, Productivity, and the Push for Accountability in 2025-2026

    Every year, the security industry debates whether artificial intelligence is a disruption, an enabler, or a distraction. By 2025, that conversation matured, where AI became a working dimension in physical identity and access management (PIAM) programs. Observations from 2025 highlight this turning point in AI’s role in access control and define how security leaders are being distinguished based on how they apply it. Read Now

New Products

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.

  • Unified VMS

    AxxonSoft introduces version 2.0 of the Axxon One VMS. The new release features integrations with various physical security systems, making Axxon One a unified VMS. Other enhancements include new AI video analytics and intelligent search functions, hardened cybersecurity, usability and performance improvements, and expanded cloud capabilities

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge.