Survey: User Experience, Convenience Are Drivers for Access Control in Workplaces

Survey: User Experience, Convenience Are Drivers for Access Control in Workplaces

Brivo, a provider of cloud-based access control and smart building technologies, today publishes the 2023 Top Security Trends Report which identifies user experience and convenience as rapidly emerging drivers behind the adoption of new physical security solutions.

Brivo’s sixth annual trends report is based on responses from 677 security professionals across the world working in over two dozen sectors. They pointed to growing expectations for frictionless access into workplaces, as more Millennial and Gen Z cohorts enter the workplace, and a general rise in convenience as a major consideration in physical security.

Key findings that speak to this trend include:

  • 84% of security professionals think user experience is either extremely important or very important to access control.
  • 65% pointed to user convenience as a benefit of mobile access control, speaking to the growing popularity of mobile devices as an access credential over a traditional plastic FOB.
  • Tenant and workplace experience apps are growing in popularity, ranking as the fifth most popular security system integration this year – according to the respondents. These apps give more control to employees over their office space via mobile-derived services.
  • Security professionals listed remote door management, instantaneous credential management and outsourcing oversight responsibilities as applications for cloud-based security that make their lives easier – highlighting the appreciation that security professionals have for convenience in their own work.

Responses elsewhere in the report show that data collection and system integrations are business imperatives today. Security professionals continue to integrate security systems with cross-functional areas but more are using access data to understand access trends and space usage (45%), find and prioritize unusual activity (42%), and give value to other departments like supply chain, process, and HR (42%).

This year’s report also reveals that today’s security professionals are bullish on the potential of biometric access solutions. Sixty percent want to add biometrics to their buildings in the next three years and, again, 60% predict that facial recognition will have the biggest impact in access control technology over the next three years.

“The key takeaway from our 2023 Trends Report is that user experience and convenience are vital considerations for security professionals today, and this trend shows no sign of slowing as more cohorts of Generation Z enter the workplace with expectations for technology-enabled frictionless access,” said Steve Van Till, founder and CEO of Brivo. “Cloud-based access control collects the most valuable data for security professionals to make better informed business decisions. The integration of access control with other security and proptech platforms will be essential in meeting stakeholder expectations on convenience and delivering the next generation of access solutions.”

Other interesting findings from Brivo’s report include:

  • Respondents reported a surge in access control integrations. Integrations of identity and access management solutions are most common as more organizations pursue streamlined operations by connecting physical and digital security systems for added protection.
  • A lack of budget (39%) was most commonly cited as the reason for not adopting cloud-based access control solutions.
  • More organizations are looking to centralize their security – with 38% saying their organizations are partly centralized today, up from 31% in 2022’s report.

Featured

  • Maximizing Your Security Budget This Year

    7 Ways You Can Secure a High-Traffic Commercial Security Gate  

    Your commercial security gate is one of your most powerful tools to keep thieves off your property. Without a security gate, your commercial perimeter security plan is all for nothing. Read Now

  • Making Safety and Security Intrinsic to School Design

    Public anxieties about school safety are escalating across the country. According to a 2023 Gallup report, 44% of parents fear for their child’s physical safety at school, a 10 percentage-point increase since 2019. Unfortunately, these fears are likely to increase if the incidence of school tragedies continues to mount. As a result, school leaders are now charged with two non-negotiable responsibilities. The first, as always, is to ensure kids have what they need to learn, grow, and thrive. Sadly, their second responsibility is to keep the children in their care safe from threats and physical danger. Read Now

  • The Power of a Layered Approach to Safety

    In a perfect world, every school would have an unlimited budget to help secure their schools. In reality, schools must prioritize what budget they have while navigating the complexities surrounding school security and lockdown. Read Now

  • How a Security System Can Enhance Arena Safety and the Fan Experience

    Ensuring guests have both a memorable experience and a safe one is no small feat for your physical security team. Stadiums, ballparks, arenas, and other large event venues are increasingly leveraging new technologies to transform the fan experience and maintain a high level of security. The goal is to preserve the integrity and excitement of the event while enhancing security and remaining “behind the scenes.” Read Now

Featured Cybersecurity

Webinars

New Products

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings. 3

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame. 3

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge. 3