Charlie Kowalczyk Appointed Director of Support Services for AtlasIED

  • May 29, 2024

AtlasIED, a recognized leader in the commercial audio, voice evac, and security industries, today announces the appointment of Charlie Kowalczyk as Director of Support Services. Kowalczyk steps into the role, currently held by Dick Snider, General Manager of Support Services, who is retiring on June 1.

Snider has spent 16 years pioneering AtlasIED’s Platinum Assurance Plan and adding value with preventive maintenance, service, and extended warranty programs for the company's complex, mission-critical deployments across airports, hospitals, and transit hubs.

“I’ve seen AtlasIED Support Services through many stages,” said Snider. “The passion this company has for client support and system reliability is unparalleled, and I feel lucky to have worked with them for this long. I have no doubt that Charlie will bring a fresh perspective and energy to the role, and I look forward to ensuring a smooth and successful transition.”

Kowalczyk currently serves as AtlasIED’s Domestic Sales and Operations Manager, a position he has held for ten years. Kowalczyk’s experience at the company, knowledge of the complexities and critical nature of AtlasIED GLOBALCOM deployments, and established relationships with certified transportation resellers and transportation clients make him the ideal candidate to succeed Snider.

“After being a part of the AtlasIED family for 10 years, I’m honored to make the transition to Director of Support Services,” said Kowalczyk. “I’m passionate about providing the best possible customer experience, and I congratulate Dick on his many years of doing just that. I look forward to continuing his established legacy.”

Snider will continue with AtlasIED part-time as Kowalczyk steps into the new role to ensure a seamless transition and support contract administration.

Featured

  • The Impact of Convergence Between IT and Physical Security

    For years, the worlds of physical security and information technology (IT) remained separate. While they shared common goals and interests, they often worked in silos. Read Now

  • Unlocking Trustworthy AI: Building Transparency in Security Governance

    In situations where AI supports important security tasks like leading investigations and detecting threats and anomalies, transparency is essential. When an incident occurs, investigators must trace the logic behind each automated response to confirm its validity or spot errors. Demanding interpretable AI turns opaque “black boxes” into accountable partners that enhance, rather than compromise, organizational defense. Read Now

  • Seeking Innovative Solutions

    Denial, Anger, Bargaining, Depression and Acceptance. You may recognize these terms as the “5 Phases” of a grieving process, but they could easily describe the phases one goes through before adopting any new or emerging innovation or technology, especially in a highly risk-averse industry like security. However, the desire for convenience in all aspects of modern life is finally beginning to turn the tide from old school hardware as the go-to towards more user-friendly, yet still secure, door solutions. Read Now

  • Where AI Meets Human Judgment

    Artificial intelligence is everywhere these days. It is driving business growth, shaping consumer experiences, and showing up in places most of us never imagined just a few years ago. Read Now

  • Report: Only 44 Percent of Organizations are Fully Equipped to Support Secure AI

    Delinea recently published new research on the impact of artificial intelligence in reshaping identity security. According to the report, “AI in Identity Security Demands a New Playbook,” only 44% of organizations say their security architecture is fully equipped to support secure AI, despite widespread confidence in their current capabilities. Read Now

Most   Popular

New Products

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame.

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.