Diebold Event Monitoring Center Wins Central Station Of The Year Award From CSAA

  • Jun 13, 2007
Diebold Inc.’s Event Monitoring Center (EMC) in Uniontown, Ohio, has been named the Central Station Alarm Association (CSAA) Central Station of the Year. The annual award was received at this year's CSAA Electronic Security Forum and Exposition in Orlando, Fla.

The award was established to promote the inherent value of central station service. It is given to companies that have attained a distinct level of professionalism, and honors those who have made the most significant contributions to the security industry.

"This award recognizes the quality and excellence of the country's top UL-listed central stations, which operate in the highest professional manner and make significant contributions to the alarm monitoring industry," said Steve Doyle, executive director of CSAA. "The Diebold EMC has met these standards, while consistently providing exceptional service to its customers."

Diebold's EMCs are UL-listed national alarm monitoring centers, providing around-the-clock services to businesses in the financial, retail, commercial and government markets.

"Our focus is on our customers, providing exceptional service every hour of every day," said Dennis M. Moriarty, senior vice president of Diebold Global Security. "We are flexible and responsive because we invest in our people, processes and technology."

Diebold's CSAA Five-Diamond certified EMC continuously searches for ways to improve its business, including the recent conversion of 500,000 customer records to electronic files to provide a quick and efficient way of storing customer data. In addition, EMC associates are required to complete central station operator training programs provided by CSAA. Diebold assisted in the development of CSAA's Advanced Operator Online Training course.

"We understand that each customer has different needs," said Steve Ipson, director of monitoring services for Diebold. "We create customized solutions to meet the requirements of their risks and security strategies. This award confirms Diebold as an industry leader in providing world-class security monitoring services. It denotes a standard of excellence for existing and potential customers and recognizes our outstanding personnel who perform in the highest professional manner."

Featured

  • 2025 Gun Violence Statistics Show Signs of Progress

    Omnilert, a national leader in AI-powered safety and emergency communications, has released its 2025 Gun Violence Statistics, along with a new interactive infographic examining national and school-related gun violence trends. In 2025, the U.S. recorded 38,762 gun-violence deaths, highlighting the continued importance of prevention, early detection, and coordinated response. Read Now

  • Big Brand Tire & Service Rolls Out Interface Virtual Perimeter Guard

    Interface Systems, a managed service provider delivering remote video monitoring, commercial security systems, business intelligence, and network services for multi-location enterprises, today announced that Big Brand Tire & Service, one of the nation’s fastest-growing independent tire and automotive service providers, has eliminated costly overnight break-ins and significantly reduced trespassing and vandalism at a high-risk location. The company achieved these results by deploying Interface Virtual Perimeter Guard, an AI-powered perimeter security solution designed to deter incidents before they occur. Read Now

  • The Evolution of ID Card Printing: Customer Challenges and Solutions

    The landscape of ID card printing is evolving to meet changing customer needs, transitioning from slow, manual processes to smart, on-demand printing solutions that address increasingly complex enrollment workflows. Read Now

  • TSA Awards Rohde & Schwarz Contract for Advanced Airport Screening Ahead of Soccer World Cup 2026

    Rohde & Schwarz, a provider of AI-based millimeter wave screening technology, announced today it has won a multi-million dollar award from TSA to supply its QPS201 AIT security scanners to passenger security screening checkpoints at selected Soccer World Cup 2026 host city airports. Read Now

  • Brivo, Eagle Eye Networks Merge

    Dean Drako, Chairman of Brivo, the leading global provider of cloud-native access control and smart space technologies, and Founder of Eagle Eye Networks, the global leader in cloud AI video surveillance, today announced the two companies will merge, creating the world’s largest AI cloud-native physical security company. The merged company will operate under the Brivo name and deliver a truly unified cloud-native security platform. Read Now

Most   Popular

New Products

  • EasyGate SPT and SPD

    EasyGate SPT SPD

    Security solutions do not have to be ordinary, let alone unattractive. Having renewed their best-selling speed gates, Cominfo has once again demonstrated their Art of Security philosophy in practice — and confirmed their position as an industry-leading manufacturers of premium speed gates and turnstiles.

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening.