In Tandem
Security, convenience no longer mutually exclusive
- By James Robell, Jennifer Fritz
- Jan 01, 2009
The combination of security and efficiency can
sometimes appear to be the equivalent of oil and
water. We have all felt the delays associated with
tightening security procedures at government buildings
and facilities. Depending on the location, these delays
can sometimes last 10 to 30 minutes—or more. For people
who enter these facilities regularly, this burden can
have a large impact on their day.
However, secure access control procedures do not
have to cause significant delays. In fact, combining
state-of-the-art security products with strong security
procedures can improve access efficiency to counteract
the effects of today’s strict security climate.
An Integrated Approach
Products such as the RAPIDGate® Program from Eid
Passport Inc., with its powerful technology-based applications,
enhance security and streamline access. Eid
Passport offers an integrated access control solution that
covers the wide variety of populations requiring access
to government facilities. The program has been used
over the past four years at government and military facilities
across the United States. Also, Eid Passport is the
largest commercial provider of Department of Defense
vendor credentials.
The RAPIDGate Program is a complete identification
and access management solution for vendor, supplier,
service provider, contractor and subcontractor personnel
entering highly secure government facilities and
military installations. The solution combines identity
authentication, background screening, access management,
credential manufacturing and biometrics.
“We used to need a business pass, which is only
good for three months and had to be renewed,” said
Patrick Carmichael, project manager at Surecoat Inc.
“Renewal could take up to an hour and a half. With the
business pass, we could only get through a couple
gates, not the front gate, where our work is located.
That fact alone made it worth signing up. It’s saved us
a lot of time every day.”
The Funding Issue
Although lack of convenience is seen as an obstacle for
most new security protocols, an even greater obstacle
exists in locating funding for new security initiatives.
Continuing resolution of the government’s budget has
slowed almost all new programs. As a result, public servants’
hands have been virtually tied with regard to
rolling out any new initiatives that could enhance government
security.
But the RAPIDGate Program is an exception. Eid
Passport has established a unique business model that
allows the RAPIDGate Program to be implemented and
operated at no charge to the U.S. government.
This business model returns value to the vendors.
Vendor companies and their employees save time and
money by avoiding long wait times at access control
points for redundant processing. Additionally, vendors
gain the benefit of sending employees through a thorough
background screening process, which results in
higher quality personnel and lower attrition rates. The
government benefits from knowing much more about
the population seeking to gain access to its facility and
a streamlined access control process that saves money
and resources while offering reporting capabilities.
Due to these benefits, 96 percent of customers who still do business at an installation or
facility have renewed their enrollment in
the program every year. The program
serves more than 5,000 vendor companies
and more than 40,000 RAPIDGate
credential-holders at participating government
and military facilities. In addition,
the program has screened out more
than 1,500 people over the four years it
has been in operation.
The Coast Guard Headquarters in
Washington is one of the many facilities
that has seen an increase in the amount
of quality workers doing business at
the facility.
“In the past, our contractors were hiring
people off the street,” said Wayne
Truax, chief of the security and safety
division for Coast Guard Headquarters
Support Command. “RAPIDGate has
stopped that. In addition, the quality of
workers we were getting then is not nearly
as good as now. I have stood in our
lobby and watched people come in to register
at the kiosk. They will come to certain
questions and get up and leave without
hitting submit.”
Additional Challenges
Limited government funding as a result of
the faltering economy is only one challenge
to government security agents.
Articles from law enforcement agencies
around the country assert that as the economy
gets worse, crime will increase. The
RAPIDGate Program is another deterrent
to those people who plan to do harm to the
government. Criminals and terrorists look
for the easiest target. Discovering the
RAPIDGate Program at the perimeter will
more than likely cause the aggressor to
seek a more vulnerable facility.
To date, the government has demonstrated
success with managing its
employees and has complied with the
personal identity and verification credential
standards created as a result of
HSPD-12. There has been a substantial
investment in establishing a strong credential
for government workers, and the
effort has been phenomenal. However,
there is currently no requirement for an
equally strong or stronger credential for
another population that accesses government
facilities every day—vendors.
These vendors can pose a grave threat if
not properly verified and authenticated.
Each contractor must be identified,
screened and authenticated prior to entering
a government facility.
The RAPIDGate credential enhances
the value of the PIV credential by associating
the minimum requirements for a
system that meets the control and security
objectives, including the identity proofing process, with a process directed
at the population who does not qualify for
a PIV but still requires access to government
facilities.
The RAPIDGate Program is another
layer of security to help ensure that
those who want to do harm cannot
access the facility by using a fraudulent
credential. By combining full implementation
of HSPD-12 and the
RAPIDGate Program, perimeter security
personnel are able to identify and
ensure credential authenticity for both
PIV holders and the thousands of vendors
who access government facilities
daily. The RAPIDGate Program complements
the hard work that has been
performed to mandate the PIV credential
and reinforces HSPD-12.
“We’ve been enrolled in the
RAPIDGate Program at Fort Lewis
since September 2004, and it has been a
big win for our employees and our company,”
said Russell L. Woosley, project
manager for Certain Victory Food
Services Inc. “More than 190 employees
have registered at our location, and
they received their cards in a matter of
days. They save a tremendous amount of
time and effort bypassing the visitor
center, which helps them get to work on
time. Certain Victory has seen a
decrease in employee tardy rate. The
RAPIDGate Program helps us to provide
a timely, quality food service to the
soldiers of Fort Lewis.”
While no one can guarantee complete
security and ensure that absolutely
no information, building or individual is
compromised, it is possible to use the
technology that exists today and
increase security layer by layer. The
RAPIDGate Program deters threats and
brings value to all parties involved. It
addresses an incredibly large portion of
the population regularly accessing government
facilities across the United
States and provides a solution for vendor
access management. It’s efficient
and with a zero dollar government price
tag, financial concerns no longer apply.
Security and efficiency no longer have
to be like oil and water.
This article originally appeared in the issue of .