Toronto Airport Deploys Quantum Secure Identity Management/Access Control System

  • Feb 06, 2009

Quantum Secure recently announced it has deployed its SAFE software suite for Toronto Pearson International Airport, the busiest airport in Canada.

Since initiating the use of SAFE for its identity management and access control security systems, Toronto Pearson has already realized reductions in credentialing processing time, along with related cost savings. Based on these preliminary results, the airport expects it will meet the following by the end of the first quarter 2009.

  • Average cost per customer from $49 to $35, a 28 percent savings.
  • Average wait times from 560 minutes to 20 minutes, a 96 percent reduction.
  • Average service time from 74 minutes to 25 minutes, a 66 percent decrease.

Toronto Pearson, under governance by the Greater Toronto Airports Authority (GTAA), handles 30 million passengers per year, employs more than 33,000 people and is an important economic engine for Toronto and all of Southern Ontario.

The airport’s Pass/Permit Control Office, which issues restricted area identification/access control cards and passes for employees, was in need of technological answer to the many challenges involved in the time-intensive process. Bryan Scott, the Greater Toronto Airports Authority’s senior manager of security infrastructures, was also looking to overhaul the system to improve efficiencies, service and operations, as well as reduce costs.

“The PPCO serves an average of 175 clients per day (more than 45,000 employees and contractors each year) for a wide variety of pass/permit requests,” Scott said. “We needed a system that could keep up with this demand, ensuring that important staff started work in a timely fashion while maintaining high levels of customer satisfaction.”

After an extensive RFP process, the GTAA selected Deloitte Canada as its systems integrator and Quantum Secure’s SAFE as a customizable software solution that could accomplish these tasks -- without having to replace the whole system.

“Because every employee of every airline, shop, food vendor, contractor and consultant working at Toronto Pearson, as well as airport employees themselves, must be processed by the PPCO, this function is critical for the economic vitality, operation and security of the airport,” said Andre Romanovskiy, Deloitte senior manager of security and privacy services.

The SAFE suite of software enabled Toronto Pearson to incorporate its existing, fragmented physical security processes and systems into a larger IT infrastructure, automating many of the previously physical, labor-intensive tasks of credentialing employees. It also made the applications more user-friendly, with better customer service, while leveraging the productivity opportunities available from the technology infrastructure.

With its partner Deloitte Canada, Quantum Secure completed the deployment of the new PPCO improvement program at Toronto Pearson in December

“We are very proud to be a systems integrator of choice for the GTAA on this important initiative,” Romanovskiy said. “They have certainly created a model for others to follow.”

Featured

  • Achieving Clear Audio

    In today’s ever-changing world of security and risk management, effective communication via an intercom and door entry communication system is a critical communication tool to keep a facility’s staff, visitors and vendors safe. Read Now

  • Beyond Apps: Access Control for Today’s Residents

    The modern resident lives in an app-saturated world. From banking to grocery delivery, fitness tracking to ridesharing, nearly every service demands another download. But when it comes to accessing the place you live, most people do not want to clutter their phone with yet another app, especially if its only purpose is to open a door. Read Now

  • Survey: 48 Percent of Worshippers Feel Less Safe Attending In-Person Services

    Almost half (48%) of those who attend religious services say they feel less safe attending in-person due to rising acts of violence at places of worship. In fact, 39% report these safety concerns have led them to change how often they attend in-person services, according to new research from Verkada conducted online by The Harris Poll among 1,123 U.S. adults who attend a religious service or event at least once a month. Read Now

  • AI Used as Part of Sophisticated Espionage Campaign

    A cybersecurity inflection point has been reached in which AI models has become genuinely useful in cybersecurity operation. But to no surprise, they can used for both good works and ill will. Systemic evaluations show cyber capabilities double in six months, and they have been tracking real-world cyberattacks showing how malicious actors were using AI capabilities. These capabilities were predicted and are expected to evolve, but what stood out for researchers was how quickly they have done so, at scale. Read Now

  • Why the Future of Video Security Is Happening Outside the Cloud

    For years, the cloud has captivated the physical security industry. And for good reasons. Remote access, elastic scalability and simplified maintenance reshaped how we think about deploying and managing systems. Read Now

Most   Popular

New Products

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame.

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure.

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.