SAFLOK Installs RFID Lock System, Wireless Communications Technology At Michigan Property

  • Mar 31, 2010

Global electronic hotel lock provider, SAFLOK, has completed its installation at The Townsend Hotel in Michigan.

This Forbe’s Four Star and AAA Four Diamond 150-room luxury hotel in Birmingham, a Detroit suburb, replaced a hard-wired locking system to an innovative wireless solution from SAFLOK. These new stand-alone SAFLOK locks are powered by a single AA battery pack, with no wires running to the locks. The system’s most significant advantages are customer convenience and the latest real-time, two-way communication to and from the locks.

Approximately 200 SAFLOK Quantum ädesē RFID locks have been installed on the property. The Quantum ädesē (pronounced “odyssey”) RFID locks are contactless, smart card readers. The locks are operated by SAFLOK’s System 6000 Windows-based front desk operating system and SAFLOK’s Messenger bi-directional wireless system. The Messenger system works on the internationally accepted ZigBee-compliant platform and includes the Messenger LENS (Lock Event Notification System) component.

Messenger LENS conveys events to and from the lock in real-time as they occur. LENS offers a complete schedule of notifications that can be used to the benefit of the property and its guests. Properties can select the type the information and reports that they want to receive from the locks and determine the group of subscribers receiving the notifications and messages. Different notifications types can be sent to a specified group of users.

"Our focus has always been to make the guest experience a wonderful experience," says Peter Wilde, managing director of the Townsend Hotel. "We are proud to partner with SAFLOK to offer our guests the most advanced security technology -- while maintaining the heritage and elegant appeal of our hotel." 

The Townsend plans to activate a number of notifications to enhance the guest’s experience, security, and convenience. For example, a notification can be sent to the hotel’s concierge when a frequently returning VIP guest has entered their room, prompting the concierge to deliver an expected package, letter or fax. To provide upgraded security, LENS can also be programmed to alert when a door is left ajar or to detect patterns such as wandering intruder. Additionally, the Messenger system also eliminates the need for a guest to visit the front desk to extend their stay.

“The Townsend Hotel is the first in Michigan to use the Messenger LENS,” said Kerry Hirschy, senior vice president of sales and marketing for Kaba Lodging Systems. “With this installation, the hotel will improve efficiencies across all operations and offer upgraded security and service.”

Intended to be seamless and not apparent to the guest, this RFID system is contactless. The Townsend’s guests no longer need to insert a key into the lock reader to unlock the door. They merely place the fob about an inch from the reader to unlock the door. Each fob is programmed with timed access and will only work for the duration of the guest’s stay.

If a guest loses a fob, the front desk can program a new fob that automatically cancels out the previous one. Additionally, RFID credentials do no demagnetize, which may sometimes be a concern with magstripe systems.

“The Townsend Hotel has partnered with Michigan-based SAFLOK to provide our guests with a state-of-the-art, online locking system for enhanced hotel security and added guest convenience,” Wilde said. “The Townsend has a history of partnering with other Michigan-based companies, and we’re proud to work with SAFLOK.”

 

Featured

  • Report: 47 Percent of Security Service Providers Are Not Yet Using AI or Automation Tools

    Trackforce, a provider of security workforce management platforms, today announced the launch of its 2025 Physical Security Operations Benchmark Report, an industry-first study that benchmarks both private security service providers and corporate security teams side by side. Based on a survey of over 300 security professionals across the globe, the report provides a comprehensive look at the state of physical security operations. Read Now

    • Guard Services

  • Identity Governance at the Crossroads of Complexity and Scale

    Modern enterprises are grappling with an increasing number of identities, both human and machine, across an ever-growing number of systems. They must also deal with increased operational demands, including faster onboarding, more scalable models, and tighter security enforcement. Navigating these ever-growing challenges with speed and accuracy requires a new approach to identity governance that is built for the future enterprise. Read Now

  • Eagle Eye Networks Launches AI Camera Gun Detection

    Eagle Eye Networks, a provider of cloud video surveillance, recently introduced Eagle Eye Gun Detection, a new layer of protection for schools and businesses that works with existing security cameras and infrastructure. Eagle Eye Networks is the first to build gun detection into its platform. Read Now

  • Report: AI is Supercharging Old-School Cybercriminal Tactics

    AI isn’t just transforming how we work. It’s reshaping how cybercriminals attack, with threat actors exploiting AI to mass produce malicious code loaders, steal browser credentials and accelerate cloud attacks, according to a new report from Elastic. Read Now

  • Pragmatism, Productivity, and the Push for Accountability in 2025-2026

    Every year, the security industry debates whether artificial intelligence is a disruption, an enabler, or a distraction. By 2025, that conversation matured, where AI became a working dimension in physical identity and access management (PIAM) programs. Observations from 2025 highlight this turning point in AI’s role in access control and define how security leaders are being distinguished based on how they apply it. Read Now

Most   Popular

New Products

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge.

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction.

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.