Diebold Launches Nationwide Fire Program

  • May 14, 2010

Diebold Inc., a security integrator, can now help its customers mitigate the risk fires pose to their people, facilities and physical assets. The company has launched Diebold Fire Detection Solutions and Services, a service delivering fire detection hardware, software, monitoring and services to facilities nationwide.

The new offering will enable Diebold to deliver integrated fire and burglar protection to end users in a variety of markets. The integration of these services can result in increased operational efficiencies, greater consistency, reduced monitoring costs and even savings on insurance premiums for customers.

"Our customer base has been encouraging us to introduce these solutions and services," said Bradley J. Stephenson, vice president, security solutions, Diebold. "They want to engage one partner for both burglary and fire, and they want that partner to be Diebold. We believe fire is a critical element of a holistic approach to security. And now we can bring that element to our customers."

The cornerstone of Diebold's Fire Detection Solutions and Services is its monitoring services. State-of-the-art equipment and highly trained specialists deliver advanced monitoring and response technology. Diebold's Monitoring Centers are Five-Diamond certified by the Central Station Alarm Association (CSAA), as well as UL and UL-C certified by Underwriters Laboratories. Monitoring services were an important feature for one of Diebold's first fire customers, Metro Bank located in Pennsylvania.

"Diebold's consistency in its alarm monitoring services has further improved Metro Bank's ability to enhance its physical security," said Janet McFadden-Messimer, physical security manager, Metro Bank. "One of the features we value most is Revisor Online. By providing alarm panel history, this application allows us to assess a situation with greater ease."

Diebold made a significant investment in training, certification and processes to bring fire solutions and services to market. Service and sales associates participated in training programs as required by the National Institute for Certification in Engineering Technologies (NICET). Diebold also developed training modules in concert with the Automatic Fire Alarm Association, Inc. (AFAA), an industry organization focused on improving the quality, reliability and value of fire and life-safety systems.

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