Who is Paying the Price for Wireless Video Surveillance Training?

  • Oct 01, 2010

According to a new report from IMS Research, one of the main factors limiting growth in the wireless video surveillance market is the knowledge and skill-base of security systems integrators. Most integrators and installers of video surveillance equipment use wireless technology as a last resort and are much more comfortable with wired networking. Despite this, the market is forecast to grow at 20 percent in the Americas, but has the potential to grow even faster.

Furthermore, the cost of training remains a bone of contention between systems integrators and the manufacturers of wireless infrastructure equipment. The majority of systems integrators interviewed for the research stated that vendors should not charge for a basic level of product training, sales support or technical support. That being said, they felt that on-site system design could legitimately be billed for separately. On the other hand, the wireless equipment manufacturers remain reluctant to provide free training when there is no guarantee this will translate into sales.

“The market is in a Catch 22 situation”, comments Niall Jenkins, Senior Research Analyst at IMS Research. “Integrators need training in the equipment before they can win wireless video surveillance projects but are unwilling to pay for the training because there is no guarantee they will win these project. Wireless equipment manufacturers need integrators to be trained to win wireless projects but are unwilling to provide the training for free because there is no guarantee this will translate into sales revenue.”

“Going forward, both parties will need to make compromises”, continues Jenkins. “It is likely that less expensive on-line training will be provided free of charge and supplemented by advanced training that is charged for. This should meet both parties’ needs to protect their initial expense before winning new business.”

It will also be interesting to see whether technology partnerships, such as the Secure City Technology Alliance, have an impact on the wireless video surveillance market. In theory, this sort of partnership can solve many of the integration problems that installers have. However, while the membership remains limited, it is early to say whether this partnership will have a significant impact on the wireless video surveillance industry.

Featured

  • Survey: 48 Percent of Worshippers Feel Less Safe Attending In-Person Services

    Almost half (48%) of those who attend religious services say they feel less safe attending in-person due to rising acts of violence at places of worship. In fact, 39% report these safety concerns have led them to change how often they attend in-person services, according to new research from Verkada conducted online by The Harris Poll among 1,123 U.S. adults who attend a religious service or event at least once a month. Read Now

  • AI Used as Part of Sophisticated Espionage Campaign

    A cybersecurity inflection point has been reached in which AI models has become genuinely useful in cybersecurity operation. But to no surprise, they can used for both good works and ill will. Systemic evaluations show cyber capabilities double in six months, and they have been tracking real-world cyberattacks showing how malicious actors were using AI capabilities. These capabilities were predicted and are expected to evolve, but what stood out for researchers was how quickly they have done so, at scale. Read Now

  • Why the Future of Video Security Is Happening Outside the Cloud

    For years, the cloud has captivated the physical security industry. And for good reasons. Remote access, elastic scalability and simplified maintenance reshaped how we think about deploying and managing systems. Read Now

  • UL Solutions Launches Artificial Intelligence Safety Certification Services

    UL Solutions Inc., a global leader in safety science, today announced the launch of artificial intelligence (AI) safety certification services, enabling comprehensive assessments for evaluating the safety of AI-powered products. Read Now

  • ESA Announces Initiative to Introduce the SECURE Act in State Legislatures

    The Electronic Security Association (ESA), the national voice for the electronic security and life safety industry, has announced plans to introduce the SECURE Act in state legislatures across the country beginning in 2025. The proposal, known as Safeguarding Election Candidates Using Reasonable Expenditures, provides a clear framework that allows candidates and elected officials to use campaign funds for professional security services. Read Now

    • Guard Services
Most   Popular

New Products

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction.

  • A8V MIND

    A8V MIND

    Hexagon’s Geosystems presents a portable version of its Accur8vision detection system. A rugged all-in-one solution, the A8V MIND (Mobile Intrusion Detection) is designed to provide flexible protection of critical outdoor infrastructure and objects. Hexagon’s Accur8vision is a volumetric detection system that employs LiDAR technology to safeguard entire areas. Whenever it detects movement in a specified zone, it automatically differentiates a threat from a nonthreat, and immediately notifies security staff if necessary. Person detection is carried out within a radius of 80 meters from this device. Connected remotely via a portable computer device, it enables remote surveillance and does not depend on security staff patrolling the area.

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.