HID Global Launches Services for Developers

  • Jan 03, 2011

HID Global is providing its customers a set of modular service options designed to streamline the engagement process and make it easier to leverage the company's embedded technologies and industry expertise, reduce development costs, and accelerate the product integration, test and certification process.

Developers can immediately engage with the company using the service package that best meets their needs, at a fixed price and with standardized legal terms.

Options include:

  • Standard Services, which include technical and help-desk support, return merchandise authorization and training through the HID Academy;
  • Professional Services, which builds onto the standard option with integration, design-in, testing and certification services, plus individual access to development specialists. .
  • VIP Services adds priority response for all service requests. A member of the development team is assigned as a dedicated contact person for all questions regarding technical issues.

“Developers using HID’s embedded technologies are a key link in the end-to-end, Genuine HID™ value chain spanning product development, marketing and support,” said Selva Selvaratnam, Ph.D., senior vice president and chief technology officer. “We have pioneered an innovative services offering that anticipates developer needs and gives them a quick path to all of the support they need in order to speed reliable, high-quality, fully certified products to market.”

The predefined service packages initially focus on e-government applications (such as passport and ID terminals, plus readers and airport check-in kiosks), and cashless payment applications (including automatic fare collection and ticketing systems, payment kiosks, point-of-sale and handheld terminals, ATMs, and vending machines).

Featured

  • A Look at AI

    Large language models (LLMs) have taken the world by storm. Within months of OpenAI launching its AI chatbot, ChatGPT, it amassed more than 100 million users, making it the fastest-growing consumer application in history. Read Now

  • First, Do No Harm: Responsibly Applying Artificial Intelligence

    It was 2022 when early LLMs (Large Language Models) brought the term “AI” into mainstream public consciousness and since then, we’ve seen security corporations and integrators attempt to develop their solutions and sales pitches around the biggest tech boom of the 21st century. However, not all “artificial intelligence” is equally suitable for security applications, and it’s essential for end users to remain vigilant in understanding how their solutions are utilizing AI. Read Now

  • Improve Incident Response With Intelligent Cloud Video Surveillance

    Video surveillance is a vital part of business security, helping institutions protect against everyday threats for increased employee, customer, and student safety. However, many outdated surveillance solutions lack the ability to offer immediate insights into critical incidents. This slows down investigations and limits how effectively teams can respond to situations, creating greater risks for the organization. Read Now

  • Security Today Announces 2025 CyberSecured Award Winners

    Security Today is pleased to announce the 2025 CyberSecured Awards winners. Sixteen companies are being recognized this year for their network products and other cybersecurity initiatives that secure our world today. Read Now

  • Empowering and Securing a Mobile Workforce

    What happens when technology lets you work anywhere – but exposes you to security threats everywhere? This is the reality of modern work. No longer tethered to desks, work happens everywhere – in the office, from home, on the road, and in countless locations in between. Read Now

Most   Popular

New Products

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.