HID Global Launches Services for Developers

  • Jan 03, 2011

HID Global is providing its customers a set of modular service options designed to streamline the engagement process and make it easier to leverage the company's embedded technologies and industry expertise, reduce development costs, and accelerate the product integration, test and certification process.

Developers can immediately engage with the company using the service package that best meets their needs, at a fixed price and with standardized legal terms.

Options include:

  • Standard Services, which include technical and help-desk support, return merchandise authorization and training through the HID Academy;
  • Professional Services, which builds onto the standard option with integration, design-in, testing and certification services, plus individual access to development specialists. .
  • VIP Services adds priority response for all service requests. A member of the development team is assigned as a dedicated contact person for all questions regarding technical issues.

“Developers using HID’s embedded technologies are a key link in the end-to-end, Genuine HID™ value chain spanning product development, marketing and support,” said Selva Selvaratnam, Ph.D., senior vice president and chief technology officer. “We have pioneered an innovative services offering that anticipates developer needs and gives them a quick path to all of the support they need in order to speed reliable, high-quality, fully certified products to market.”

The predefined service packages initially focus on e-government applications (such as passport and ID terminals, plus readers and airport check-in kiosks), and cashless payment applications (including automatic fare collection and ticketing systems, payment kiosks, point-of-sale and handheld terminals, ATMs, and vending machines).

Featured

  • The Future of Access Control: Cloud-Based Solutions for Safer Workplaces

    Access controls have revolutionized the way we protect our people, assets and operations. Gone are the days of cumbersome keychains and the security liabilities they introduced, but it’s a mistake to think that their evolution has reached its peak. Read Now

  • A Look at AI

    Large language models (LLMs) have taken the world by storm. Within months of OpenAI launching its AI chatbot, ChatGPT, it amassed more than 100 million users, making it the fastest-growing consumer application in history. Read Now

  • First, Do No Harm: Responsibly Applying Artificial Intelligence

    It was 2022 when early LLMs (Large Language Models) brought the term “AI” into mainstream public consciousness and since then, we’ve seen security corporations and integrators attempt to develop their solutions and sales pitches around the biggest tech boom of the 21st century. However, not all “artificial intelligence” is equally suitable for security applications, and it’s essential for end users to remain vigilant in understanding how their solutions are utilizing AI. Read Now

  • Improve Incident Response With Intelligent Cloud Video Surveillance

    Video surveillance is a vital part of business security, helping institutions protect against everyday threats for increased employee, customer, and student safety. However, many outdated surveillance solutions lack the ability to offer immediate insights into critical incidents. This slows down investigations and limits how effectively teams can respond to situations, creating greater risks for the organization. Read Now

  • Security Today Announces 2025 CyberSecured Award Winners

    Security Today is pleased to announce the 2025 CyberSecured Awards winners. Sixteen companies are being recognized this year for their network products and other cybersecurity initiatives that secure our world today. Read Now

Most   Popular

New Products

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.