FBI: Organized Retail Theft Costs $30 Billion Per Year

It’s a telling case: a few years ago, members of two criminal organizations in California were charged for their role in a large-scale fencing operation to buy and sell over-the-counter health and beauty products -- as well as other items like camera film, batteries, and infant formula -- that had been stolen from major retail chain stores. The merchandise was then passed off to crooked out-of-state wholesale distributors, who just sold it back to unsuspecting retailers.

Industry experts say organized retail crimes like these cost the U.S. about $30 billion a year. While that estimate includes other crimes like credit card fraud, gift card fraud, and price tag switching, the FBI’s Organized Retail Theft program -- according to Special Agent Eric Ives of our Violent Crimes/Major Offenders Unit in Washington, D.C. -- “specifically focuses on the most significant retail theft cases involving the interstate transportation of stolen property.” Organized retail theft, says Ives, is a “gateway crime that often leads us to major crime rings that use the illicit proceeds to fund other crimes -- such as organized crime activities, health care fraud, money laundering and potentially even terrorism.“

Targets and thieves. The stores targeted for theft run the gamut -- from grocery and major department stores to drug stores and specialty shops. The organizations responsible for much of this crime include South American theft groups, Mexican criminal groups, Cuban criminal groups from South Florida, and Asian street gangs from California.

Fighting back. According to Ives, the FBI uses many of the same investigative techniques against organized retail theft groups that we do against any criminal enterprise or terror network, especially undercover operations. Organized retail theft cases also present some valuable opportunities for us to enlist confidential human sources -- the best sources of intelligence information -- in order to dismantle entire operations. We recruit from the ranks of those who steal the merchandise (to a lesser degree) and mid-level fences and individuals higher up in the chain of command (to a greater degree).

Importance of collaboration. The FBI doen't do it alone, though. The FBI partners with law enforcement at the federal, state, and local levels, sharing intelligence and working together operationally on seven major theft task forces located in five cities around the country -- Miami, El Paso, Memphis, New York, and Chicago.

The FBI also works closely with the retail industry. Most recently, the FBI assisted in the development of the non-profit Law Enforcement Retail Partnership Network (or LERPnet), a secure national database used by retailers to report and share with one another incidents of retail theft and other serious retail crimes. The database, which has helped reveal patterns of organized theft, is now available to law enforcement agencies around the country.

Overall impact of organized retail theft. For one thing, it means higher prices for American consumers and less sales tax revenue for state and local governments. There is also a health and safety aspect -- in many cases, stolen food products, pharmaceuticals, and other consumables aren’t maintained under proper conditions or labeled properly, so when they do finally make their way back to unsuspecting consumers, they may be ineffective or may even make people sick.

All good reasons for the FBI and its partners to continue their collective fight against organized retail theft.

Featured

  • Security Industry Association Announces the 2026 Security Megatrends

    The Security Industry Association (SIA) has identified and forecasted the 2026 Security Megatrends, which form the basis of SIA’s signature annual Security Megatrends report defining the top 10 factors influencing both near- and long-term change in the global security industry. Read Now

  • The Future of Access Control: Cloud-Based Solutions for Safer Workplaces

    Access controls have revolutionized the way we protect our people, assets and operations. Gone are the days of cumbersome keychains and the security liabilities they introduced, but it’s a mistake to think that their evolution has reached its peak. Read Now

  • A Look at AI

    Large language models (LLMs) have taken the world by storm. Within months of OpenAI launching its AI chatbot, ChatGPT, it amassed more than 100 million users, making it the fastest-growing consumer application in history. Read Now

  • First, Do No Harm: Responsibly Applying Artificial Intelligence

    It was 2022 when early LLMs (Large Language Models) brought the term “AI” into mainstream public consciousness and since then, we’ve seen security corporations and integrators attempt to develop their solutions and sales pitches around the biggest tech boom of the 21st century. However, not all “artificial intelligence” is equally suitable for security applications, and it’s essential for end users to remain vigilant in understanding how their solutions are utilizing AI. Read Now

  • Improve Incident Response With Intelligent Cloud Video Surveillance

    Video surveillance is a vital part of business security, helping institutions protect against everyday threats for increased employee, customer, and student safety. However, many outdated surveillance solutions lack the ability to offer immediate insights into critical incidents. This slows down investigations and limits how effectively teams can respond to situations, creating greater risks for the organization. Read Now

New Products

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame.

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.