Army Health Center Deploys Network-Centric Mass Notification System

  • Jun 03, 2011

AtHoc Inc. recently announced that Raymond W. Bliss Army Health Center has deployed AtHoc IWSAlerts, the third-generation alerting system for the protection of physicians, nurses, technicians and their patients.

The Army Health Center is located at Fort Huachuca, Ariz. 

Raymond W. Bliss will rely on AtHoc IWSAlerts to notify health center staff for recall purposes and in crisis situations for clinic-related operational communications. Unlike other facilities using the system, those in a healthcare environment may not be in a position to be easily mobilized; therefore early warning for an effective response is imperative.

Protection and quick access to accurate information also extends to emergencies inherent in medical organizations ranging from epidemics, pandemics, biological and chemical contaminations to a large influx of patients following an accident. Regardless of the type of emergency, the AtHoc solution provides a vital level of granularity in alerts to medical staff with specific instructions for taking action based upon the scenario and the recipient’s role within the organization to contain the situation. 

AtHoc IWSAlerts significantly increases the health center’s ability to contact personnel on and off site in a crisis event. Alerts are rapidly delivered through a single, unified Web console to all computer workstations via intrusive pop-up audio/visual alerts. Chosen for its multi-device alert capabilities, the system also delivers notifications to landlines and cell phones and SMS texts to mobile phones, PDAs and BlackBerry devices.

Alert responses from recipients will be captured and reported to emergency managers in real time to provide an enterprise personnel accountability picture of the safety and status of all health center staff.

“Maintaining privacy was an important consideration for the Raymond W. Bliss Army Health Center, and critical lists and personnel information are protected as the mass notification solution is placed behind the center’s firewall,” said Debra Scott, chief information officer of the Army Health Center. “Furthermore, AtHoc’s scalable, cloud-based solution solved our notification challenge by unifying disparate systems to provide bi-directional, rapid communications in an emergency situation.”

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