Victorville Water District Deploys Firetide Wireless Mesh Network for Reliable SCADA Communications

Victorville Water District has selected Firetide's HotPort wireless mesh network as a key element of its SCADA (Supervisory Control And Data Acquisition) monitoring system upgrade. The HotPort was chosen because it provides the high reliability inherent in a mesh architecture, plus ease of installation. Another critical element to Victorville Water District's decision process was Firetide's commitment to providing high quality products in addition to excellent technical support services.

Victorville's Firetide network provides communications to 15 sites; current expansion plans are to add an additional 45 sites. The sites include various wells, booster pump stations, storage tanks and treatment plants which are now connected to the network. Throughput to these remote sites ranges from a low of 7 Mbps to over 200 Mbps, which provides the Water District with a foundation that will support future plans which includes installation of video security cameras at some of the more critical sites, and integration with their water Automatic Meter Reading (AMR) system.

Jeff Zizzi, SCADA & Telemetry Coordinator for the Victorville Water District, was assigned to lead the SCADA upgrade project which included identifying a new communications network. "We were tasked to find a wireless network that could provide a complete solution from network design and planning, to implementation, training, and maintenance support," stated Zizzi. "Firetide was able to meet all of these requirements and has exceeded performance expectations."

Key challenges experienced by the previous network which the Water District sought to overcome were related to reliability and performance. With a single point of failure, the point-to-point solution was susceptible to failures during power outages; it often experienced radio frequency interference from neighboring sites; and during bad weather, accessibility was poor. In addition, performance was only 256 Kbps which meant that polling times were measured in minutes rather than seconds. Together, these issues could result in communication problems taking up to 8 hours to resolve because of having to address problems at multiple remote locations. The result could be higher time of use costs for power to remotely control tank over- or under-filling; or the loss of important historical data. The Water District wanted to ensure SCADA devices could operate independently if central communications and control failed for any reason.

The SCADA upgrade project team considered and evaluated several types of wireless network technologies including: multi-repeater systems, peer-to-peer store-and-forward systems, and mesh. They determined a mesh topology provided the high reliability which met their requirements based on its inherent ability to seamlessly reroute around failures and adjust to radio frequency interferences. In addition, they wanted a system that could achieve a minimum throughput of 1.5 Mbps and one which the Water District could easily install and maintain.

Sage Designs Inc., which specializes in the sale of open-architecture telemetry and SCADA systems, recommended Firetide's HotPort wireless mesh network to the Water District. After careful consideration of multiple proposals, the Sage Designs proposal was selected. Firetide was the only mesh vendor that met and exceeded the Water District's requirements for high reliability and throughput; ease of installation; and ability to provide quality technical assistance and training.

"The Victorville Water District serves over a hundred thousand people, fulfilling a basic need in the community. By upgrading their communications infrastructures with Firetide, they have a strong foundation to leverage for many future applications," said Bo Larsson, CEO of Firetide.


  • 12 Commercial Crime Sites to Do Your Research

    12 Commercial Crime Sites to Do Your Research

    Understanding crime statistics in your industry and area is crucial for making important decisions about your security budget. With so much information out there, how can you know which statistics to trust? Read Now

  • Boosting Safety and Efficiency

    Boosting Safety and Efficiency

    In alignment with the state of Mississippi’s mission of “Empowering Mississippi citizens to stay connected and engaged with their government,” Salient's CompleteView VMS is being installed throughout more than 150 state boards, commissions and agencies in order to ensure safety for thousands of constituents who access state services daily. Read Now

  • Live From GSX: Post-Show Review

    Live From GSX: Post-Show Review

    This year’s Live From GSX program was a rousing success! Again, we’d like to thank our partners, and IPVideo, for working with us and letting us broadcast their solutions to the industry. You can follow our Live From GSX 2023 page to keep up with post-show developments and announcements. And if you’re interested in working with us in 2024, please don’t hesitate to ask about our Live From programs for ISC West in March or next year’s GSX. Read Now

    • Industry Events
    • GSX
  • People Say the Funniest Things

    People Say the Funniest Things

    By all accounts, GSX version 2023 was completely successful. Apparently, there were plenty of mix-ups with the airlines and getting aircraft from the East Coast into Big D. I am all ears when I am in a gathering of people. You never know when a nugget of information might flip out. Read Now

    • Industry Events
    • GSX

Featured Cybersecurity


New Products

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings. 3

  • ComNet CNGE6FX2TX4PoE

    The ComNet cost-efficient CNGE6FX2TX4PoE is a six-port switch that offers four Gbps TX ports that support the IEEE802.3at standard and provide up to 30 watts of PoE to PDs. It also has a dedicated FX/TX combination port as well as a single FX SFP to act as an additional port or an uplink port, giving the user additional options in managing network traffic. The CNGE6FX2TX4PoE is designed for use in unconditioned environments and typically used in perimeter surveillance. 3

  • ResponderLink


    Shooter Detection Systems (SDS), an company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols. 3