Bear Creek Mountain Resort Ensures Guest Safety with Avigilon Surveillance System

Avigilon, high-definition (HD) and megapixel video surveillance solutions provider, recently announced that Bear Creek Mountain Resort and Conference Center in Berks County, Pa., deployed the Avigilon high-definition surveillance system to better protect its corporate assets and ensure the safety of its more than 315,000 annual guests. Bear Creek Mountain Resort replaced its analog-based surveillance system with the Avigilon high-definition surveillance solution for greater reliability, enhanced image quality, and the ability to more efficiently and quickly resolve incidents onsite.
 
The number one goal at Bear Creek Mountain Resort is to ensure that guests have an enjoyable and safe experience. “With the Avigilon high-definition surveillance system, we are confident that we can identify individuals or the cause of an accident to resolve potentially dangerous situations quickly and efficiently—something we were not able to do before,” said Nick Franzosa, security manager at Bear Creek Mountain Resort. “At the same time, we are now better equipped to reduce theft and the number of liability claims for significant cost savings.”
 
Security personnel seamlessly manage the Avigilon high-definition surveillance system using the Avigilon Control Center network video management software (NVMS) with High-Definition Stream Management (HDSM) technology. The resort installed 42 Avigilon HD cameras ranging from 1 MP to 5 MP to monitor parking lots, the dock alley, the main pedestrian thoroughfare, equipment storage area, snow tubing hill, restaurants, hotel, and at the top and bottom of its chairlifts. Avigilon analog video encoders were installed to improve performance of the resort’s existing analog cameras. The system is monitored 24x7 and the resort stores 21 days of continuous surveillance video on an Avigilon Network Video Recorder (NVR.) The management team has remote access to the system as well.
 
Using Avigilon analog video encoders, Bear Creek Mountain Resort has reduced security-related costs by improving the performance and quality of its existing analog cameras—and can transition the rest of its cameras to HD as budget permits. The Avigilon high-definition surveillance system will also help the resort further eliminate costs by reducing theft-related losses in the resort’s restaurants and cafes and reduce the number and cost of false liability claims—which will cut insurance premiums over time. The security team can search and review footage much quicker, freeing them up for other important tasks.
 
“As public spaces, hotels and resorts face a variety of security risks including theft, property damage, and disorderly conduct,” said Keith Marett, director of marketing and communications at Avigilon. “Leveraging the advanced management features and superior image quality of the Avigilon high-definition surveillance system, Bear Creek Mountain Resort can not only boost security and protect its assets for greater peace of mind, it can also enhance customer service and increase productivity and efficiencies across its business.”
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