Pivot3 Unveils Support and Professional Services Suite

Pivot3 Unveils Support and Professional Services Suite

Pivot3, Inc., a supplier of video surveillance and virtual desktop infrastructure (VDI) Serverless Storage Appliances, announced today that it has officially launched a new, professional services package. The comprehensive, professional services, which include training, installation and consulting support, will accelerate and optimize the deployment and management of Pivot3’s highly-available, converged storage appliances for video surveillance, VDI and other storage markets.

Pivot3 has invested significantly in the personnel and resources required to provide the expertise and capabilities its customers need to ensure the performance, security and reliability of their surveillance and IT platforms. The company has built a team with a strong understanding of solution and market requirements to drive close collaboration and project success with partners and customers. These value-added services, such as technology and solution training, deployment services and extended warranty options, are critical to helping Pivot3 customers meet their business goals.

“Pivot3 delivers a high-level of support to its go-to-market partners enabling us to ensure success in all of our project implementations,” said Glenn Heywood, area sales manager for Siemens Industry, Inc. “This professional services package affords us the expertise and resources needed to ensure the operation, safety and dependability of the solutions we deliver around its technology.”

Pivot3 professional services deliver value to system integrators, VARs and end users by ensuring Pivot3 appliances are supported proactively throughout product lifecycle, delivering customer satisfaction. This approach enables partners, in both the surveillance and VDI markets, to deliver a high-level of support for end users, tapping into its expertise to quickly troubleshoot issues. On-site, installation services allow partners to easily deploy and configure Pivot3 platforms.

“Organizations today face complex IT and surveillance solution challenges, including reduced budgets, insufficient staff and an ever-increasing flow of business demands. With the professional services package, we are able to collaborate with our partners to identify and meet those challenges head-on,” said Paul Kaeley, vice president and general manager of services with Pivot3. “Pivot3 professional services ensure peace-of-mind from system deployment to daily use, while ensuring our customers maximize business success in their projects.”

Featured

  • Allegion, Comfort Technologies Implement Mobile Credentials at the Artisan Apartment Homes in Florida

    Artisan Apartment Homes, a luxury apartment complex in Dunedin, Florida, recently transitioned from mechanical keys to electronic locks and centralized system software with support from Allegion US, a leading provider of security solutions, technology and services, and Florida-based Comfort Technologies, which specializes in deploying multifamily access control, IoT devices and software management solutions. Read Now

  • Mall of America Deploys AI-Powered Analytics to Enhance Parking Intelligence

    Mall of America®, the largest shopping and entertainment complex in North America, announced an expansion of its ongoing partnership with Axis Communications to deploy cutting-edge car-counting video analytics across more than a dozen locations. With this expansion, Mall of America (MOA) has boosted operational efficiency, improved safety and security, and enabled more informed decision-making around employee scheduling and streamlining transportation for large events. Read Now

  • Security Industry Association Launches New “askSIA” AI Tool

    The Security Industry Association (SIA) has unveiled a brand-new SIA member benefit – askSIA, a conversational AI agent designed to help users get the most out of their SIA membership, easily access SIA resources and find the latest information on SIA’s training and courses, reports and publications, events, certification offerings and more. SIA members can easily find askSIA by visiting the SIA homepage or looking for the askSIA icon in the top left of webpages. Read Now

    • Industry Events
  • Industry Embraces Mobile Access, Biometrics and AI

    A combination of evolving workplace dynamics, technology innovation and new user expectations is changing how people enter and interact with physical spaces. Access control is at the heart of these changes. Combined with biometrics and AI, mobile access control has become increasingly crucial for deploying entry solutions that are seamless, secure and adaptive to user needs. Read Now

  • Sustainable Video Solution Delivered for Landmark City of London Office Development

    An advanced, end-to-end video solution from IDIS, with a focus on reducing waste and costs, has helped a major office development in the City of London align its security with sustainability objectives. Read Now

New Products

  • A8V MIND

    A8V MIND

    Hexagon’s Geosystems presents a portable version of its Accur8vision detection system. A rugged all-in-one solution, the A8V MIND (Mobile Intrusion Detection) is designed to provide flexible protection of critical outdoor infrastructure and objects. Hexagon’s Accur8vision is a volumetric detection system that employs LiDAR technology to safeguard entire areas. Whenever it detects movement in a specified zone, it automatically differentiates a threat from a nonthreat, and immediately notifies security staff if necessary. Person detection is carried out within a radius of 80 meters from this device. Connected remotely via a portable computer device, it enables remote surveillance and does not depend on security staff patrolling the area.

  • Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

    Connect ONE®

    Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

  • Automatic Systems V07

    Automatic Systems V07

    Automatic Systems, an industry-leading manufacturer of pedestrian and vehicle secure entrance control access systems, is pleased to announce the release of its groundbreaking V07 software. The V07 software update is designed specifically to address cybersecurity concerns and will ensure the integrity and confidentiality of Automatic Systems applications. With the new V07 software, updates will be delivered by means of an encrypted file.