HID Global's NFC Tag Technology Reduces Fraud in Home Healthcare Market

  • Nov 05, 2014

HID Global announced the results of its HID Trusted Tag Services pilot that successfully demonstrate its ability to provide “proof of presence” and an auditable Electronic Visit Verification (EVV) record of caregivers in patients’ homes. Partnering in the pilot program wereDial-N-Document, which provides visit verification and documentation software to document employee activities, and Integrity Home Care, which offers a full range of home-based care services.

The pilot program is designed to test HID Trusted Tag Services’ ability to provide real-time authentication of caregiver visits using smartphones.Integrity Home Care case managers installed HID’s tamper-proof tags, which feature unique security and privacy attributes, to a light switch inside the patients’ homes. Upon arrival, caregivers tap the tag with their Near Field Communication (NFC) smartphone to create a secure connection to the Dial-N-Document system for authentication. This integrates seamlessly with the full encounter documentation captured by Dial-N-Document and is transmitted directly to Integrity’s billing payroll and scheduling software.

In addition to a 100% authentication accuracy rate, preliminary results of the pilot program demonstrate that use of HID Trusted Tag Services increased caregiver productivity by eliminating up to 30 seconds from each check-in.

“Partnering with HID Global has enabled us to make a seamless transition from traditional IVR to next-generation NFC-enabled, web-based documentation and authentication technology to meet the increasingly complex verification needs of our home health clients,” said Don O’Rourke, president, Dial-N-Document. “The results of this pilot program demonstrate conclusively that NFC technology and HID Trusted Tag Services in particular is an effective mechanism for location authentication, which is the critical first step in compliant documentation of patient encounters.”

“Dial-N-Document’s interactive online documentation system combined with the simplicity of HID Global’s trusted tags created a solution that is fast, easy to use and doesn’t require our caregivers to use unfamiliar devices,” said Jean Halbrook, IT software manager, Integrity Home Care. “It is an evolution that represents a significant advancement in documentation and EVV that will ultimately benefit patients as well as home health providers and payers.”

When integrated with a comprehensive documentation platform like Dial-N-Document, HID Trusted Tag Services complies with the EVV requirements for home health agencies enacted by several states as a condition of Medicaid participation in response to rampant billing fraud. In addition to providing an indisputable and auditable EVV record for agencies to use for billing and reimbursement, HID Trusted Tag Services integrates seamlessly into most clinical and administrative management software systems for real-time data transmissions that enable faster and more accurate claims processing and advanced analytics.

“Dial-N-Document’s partnership and the participation of Integrity Home Care were integral to the success of this pilot program,” said Marc Bielmann, vice president of Identification Technologies with HID Global. “It marks an important step forward in validating HID Trusted Tag Services as an effective solution for providing home health agencies with the security they need to comply with increasing complex regulatory mandates and protect themselves and their patients from fraud.”

Featured

  • Security Industry Association Announces the 2026 Security Megatrends

    The Security Industry Association (SIA) has identified and forecasted the 2026 Security Megatrends, which form the basis of SIA’s signature annual Security Megatrends report defining the top 10 factors influencing both near- and long-term change in the global security industry. Read Now

  • The Future of Access Control: Cloud-Based Solutions for Safer Workplaces

    Access controls have revolutionized the way we protect our people, assets and operations. Gone are the days of cumbersome keychains and the security liabilities they introduced, but it’s a mistake to think that their evolution has reached its peak. Read Now

  • A Look at AI

    Large language models (LLMs) have taken the world by storm. Within months of OpenAI launching its AI chatbot, ChatGPT, it amassed more than 100 million users, making it the fastest-growing consumer application in history. Read Now

  • First, Do No Harm: Responsibly Applying Artificial Intelligence

    It was 2022 when early LLMs (Large Language Models) brought the term “AI” into mainstream public consciousness and since then, we’ve seen security corporations and integrators attempt to develop their solutions and sales pitches around the biggest tech boom of the 21st century. However, not all “artificial intelligence” is equally suitable for security applications, and it’s essential for end users to remain vigilant in understanding how their solutions are utilizing AI. Read Now

  • Improve Incident Response With Intelligent Cloud Video Surveillance

    Video surveillance is a vital part of business security, helping institutions protect against everyday threats for increased employee, customer, and student safety. However, many outdated surveillance solutions lack the ability to offer immediate insights into critical incidents. This slows down investigations and limits how effectively teams can respond to situations, creating greater risks for the organization. Read Now

Most   Popular

New Products

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame.

  • A8V MIND

    A8V MIND

    Hexagon’s Geosystems presents a portable version of its Accur8vision detection system. A rugged all-in-one solution, the A8V MIND (Mobile Intrusion Detection) is designed to provide flexible protection of critical outdoor infrastructure and objects. Hexagon’s Accur8vision is a volumetric detection system that employs LiDAR technology to safeguard entire areas. Whenever it detects movement in a specified zone, it automatically differentiates a threat from a nonthreat, and immediately notifies security staff if necessary. Person detection is carried out within a radius of 80 meters from this device. Connected remotely via a portable computer device, it enables remote surveillance and does not depend on security staff patrolling the area.