Flight Attendant Case Shows Airport Security Lapses

Flight Attendant Case Shows Airport Security Lapses

Airline employees, including pilots, flight attendants and crew members are given a “known crew member” badge and are not usually asked to be subjected to the same amount of security measures that most passengers are used to. Most times, employees are able to flash their badge and more through security quickly, so that they are not late for their scheduled flights.

Sometimes, however, crew members are chosen at random to complete the security checkpoint. That’s what happened to JetBlue flight attendant, Marsha Gay Reynolds. Usually this isn’t a big deal, just an inconvenience, but in the case of Reynolds, she became visibly nervous. Suddenly, she kicked off her high-heeled shoes and ran from the security checkpoint as fast as she could, leaving her bags behind her.

 “This is a security breakdown,” Marshall McClain, president of the union representing Los Angeles airport police officers, told the New York Times. “That could have easily been an explosive device and a terrorist running from the checkpoint. And we wouldn’t’ have known until it went ‘boom.’”

The items were immediately searched and it was found that Reynolds was attempting to fly almost 70 pounds of cocaine across the country. The 11 saran wrapped packages were estimated to value up to $3 million.

The worst part of all is that within 70 hours of ditching the drugs, she was able to board another flight using her crew member badge at one of the busiest airports in the country.

Communication lapses, bureaucratic complications and special security privileges afforded airline workers all contributed to Ms. Reynolds’s ability to remain out of the grasp of law enforcement authorities until she surrendered four days later at Kennedy Airport in New York.

McClain told the times that the case brings up fears of terrorist gaining crew member clearance to aircrafts and airports. While the crew member badges are only issued after the employee has successfully passed a background check that includes fingerprinting, crew members do not have to be wearing uniforms or have boarding pass with them when using the badges, making it especially risky in the case of a stolen badge.

No bulletin for Reynolds’ capture was immediately issued, allowing her to hop on a plane within the next couple of days, postponing her arrest. The TSA also would not have flagged her name because she did not pose a terrorist threat.

Jeff Price, an aviation expert, said he wasn’t particularly surprised by Reynolds’ ability to fly so soon after her run in with security. He said the system was designed to catch terrorists, not criminals.

Price told the Times that the involvement of the crew member badge “might cause the TSA to look at this program a little more closely, to see if this is going to be a problem from a terrorist perspective.”

 While TSA has said that a full screening of all employees would take cost too much, they will be increasing random screenings of workers and will keep background checks up to date.

Reynolds, a former Jamaican beauty queen and New York University track athlete, faces at least 10 years in prison if convicted of the federal drug charge against her.

 

About the Author

Sydny Shepard is the Executive Editor of Campus Security & Life Safety.

Featured

  • Cloud Security Alliance Brings AI-Assisted Auditing to Cloud Computing

    The Cloud Security Alliance (CSA), the world’s leading organization dedicated to defining standards, certifications, and best practices to help ensure a secure cloud computing environment, today introduced an innovative addition to its suite of Security, Trust, Assurance and Risk (STAR) Registry assessments with the launch of Valid-AI-ted, an AI-powered, automated validation system. The new tool provides an automated quality check of assurance information of STAR Level 1 self-assessments using state-of-the-art LLM technology. Read Now

  • Report: Nearly 1 in 5 Healthcare Leaders Say Cyberattacks Have Impacted Patient Care

    Omega Systems, a provider of managed IT and security services, today released new research that reveals the growing impact of cybersecurity challenges on leading healthcare organizations and patient safety. According to the 2025 Healthcare IT Landscape Report, 19% of healthcare leaders say a cyberattack has already disrupted patient care, and more than half (52%) believe a fatal cyber-related incident is inevitable within the next five years. Read Now

  • AI Is Now the Leading Cybersecurity Concern for Security, IT Leaders

    Arctic Wolf recently published findings from its State of Cybersecurity: 2025 Trends Report, offering insights from a global survey of more than 1,200 senior IT and cybersecurity decision-makers across 15 countries. Conducted by Sapio Research, the report captures the realities, risks, and readiness strategies shaping the modern security landscape. Read Now

  • Analysis of AI Tools Shows 85 Percent Have Been Breached

    AI tools are becoming essential to modern work, but their fast, unmonitored adoption is creating a new kind of security risk. Recent surveys reveal a clear trend – employees are rapidly adopting consumer-facing AI tools without employer approval, IT oversight, or any clear security policies. According to Cybernews Business Digital Index, nearly 90% of analyzed AI tools have been exposed to data breaches, putting businesses at severe risk. Read Now

  • Software Vulnerabilities Surged 61 Percent in 2024, According to New Report

    Action1, a provider of autonomous endpoint management (AEM) solutions, today released its 2025 Software Vulnerability Ratings Report, revealing a 61% year-over-year surge in discovered software vulnerabilities and a 96% spike in exploited vulnerabilities throughout 2024, amid an increasingly aggressive threat landscape. Read Now

New Products

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge.

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.