March Networks Launches Video Installation Audit and Managed Services System Visualization
March Networks, a leading provider of intelligent IP video solutions, is pleased to introduce new service and support capabilities to help certified partners and customers access at-a-glance intelligence on their video surveillance networks. These industry-first tools automate configuration and inventory reporting, making it easy to get a complete overview of March Networks system installations and more accurately manage even the most extensive video network.
A new installation audit feature available in the latest version of March Networks' free GURU Smartphone Application enables technicians to run installation reports on any 8000 Series Hybrid NVR or RideSafe GT Series Hybrid Transit NVR system. The report includes a comprehensive snapshot of a system's key configuration details, including: device, network and storage information; disk status; text channels; camera data rates; and a thumbnail image of each connected camera's field-of-view. The information is packaged automatically, along with location and installation pictures, in a convenient Microsoft Word format so technicians can email it to themselves or to a supervisor.
The installation audit is a convenient way for March Networks certified partners* to quickly review and verify system settings once an installation is complete. It also allows them to share the report with a
customer if desired, either to support existing service level agreements or simply to provide a detailed reference document. The report is especially valuable for integrators working with trusted sub-contractors on large, multi-site installations, allowing them to confirm quality and consistency at each location.
Download the March Networks GURU Smartphone App v2.2 now from the App Store or Google Play.
Similarly, a new offering available through March Networks Managed Services now makes it possible for customers to administer their large, multi-site video surveillance networks more efficiently.
With March Networks Insight, customers get a visual overview of their video system through secure, easy-to-use online dashboards. After logging into Insight, they can view their entire video installation on an interactive map and manipulate the data to see outstanding service issues and product warranty information. Another dashboard displays data on issues and trends in a series of charts and graphs that can be changed by date, issue type and other criteria to help customers get the information they need in a format that's easy to review and understand.
Customers can also download all of the reports in a Microsoft Excel format for further analysis, or simply to document their entire video system inventory – a considerable convenience for organizations with hundreds or thousands of video devices across a broad footprint. March Networks Insight is available to Managed Services customers following an initial setup.
"March Networks is absolutely dedicated to the success of our certified partners and their customers, which is why we are constantly developing new support tools and services," said Ru Wadasinghe, March Networks Vice President of Professional Services. "We're excited to offer these latest capabilities to our community as innovative enhancements to our comprehensive professional services and support programs."
March Networks certified partners enjoy access to a comprehensive suite of free online training, sales and support programs developed to support business growth and profitability.