Vulnerabilities Revealed in AT&T Modems

Vulnerabilities Revealed in AT&T Modems

Gaping security holes have been discovered in most AT&T U-verse cable modems that would allow remote cyber criminals to access a household’s internet connection as well as any devices connected to it.

Gaping security holes have been discovered in most AT&T U-verse cable modems that would allow remote cyber criminals to access a household’s internet connection as well as any devices connected to it, Infosec consulting firm Nomotion revealed in a new blog post.

According to the Register, the vulnerabilities cause potential harm to nearly 140,000 broadband modems.

“For those familiar with the technical history of Arris and their careless lingering of hardcoded accounts on their products, this report will sadly come as no surprise,” the Nomotion post said. “For everyone else, prepare to be horrified.”

Researchers said it is uncertain whether the security flaws were introduced by Arris, the company responsible for building the modems, or if they were added after delivery to AT&T – since their engineers have the ability to add and customize code running on the devices before putting them in customers’ hands.

The findings claim that the Arris modems carry hard-coded credentials which allowed a firmware update to turn on its Secure Shell (SSH) by default. This would allow a remote hacker to access the modem’s cshell service which includes capabilities such as “viewing/changing the WiFi SSID/password, modifying the network setup and re-flashing the firmware from a file served by any tftp server on the Internet.”

The specific modems which were found to contain the bugs are the Arris NVG589 and NVG599, which Nomotion said are provided as standard customer premises equipment for AT&T U-verse customers.

Technicalities of each of the five vulnerabilities are detailed in the post. It said the most prevalent and potentially dangerous vulnerability, based solely on the high number of affected devices, is a firewall bypass. Essentially, the only thing protecting an AT&T U-verse internal network device from the internet is whether or not a hacker knows or is able to “brute-force” the MAC address of any of its devices.

Nomotion hopes “that the problems will be swiftly patched and that going forward, peer reviews and/or vulnerability testing on new releases of production firmware will be implemented prior to pushing it to the gateways.” In the meantime, the post includes detailed instructions for various self-mitigation techniques that AT&T customers may use as workarounds for the vulnerabilities.

An Arris representative told Threatpost the company is verifying the details of the firm's report.

“Until this is complete, we cannot comment on its details,” Arris said in a statement to Threatpost. “We can confirm Arris is conducting a full investigation in parallel and will quickly take any required actions to protect the subscribers who use our devices.”

Featured

  • The Evolution of IP Camera Intelligence

    As the 30th anniversary of the IP camera approaches in 2026, it is worth reflecting on how far we have come. The first network camera, launched in 1996, delivered one frame every 17 seconds—not impressive by today’s standards, but groundbreaking at the time. It did something that no analog system could: transmit video over a standard IP network. Read Now

  • From Surveillance to Intelligence

    Years ago, it would have been significantly more expensive to run an analytic like that — requiring a custom-built solution with burdensome infrastructure demands — but modern edge devices have made it accessible to everyone. It also saves time, which is a critical factor if a missing child is involved. Video compression technology has played a critical role as well. Over the years, significant advancements have been made in video coding standards — including H.263, MPEG formats, and H.264—alongside compression optimization technologies developed by IP video manufacturers to improve efficiency without sacrificing quality. The open-source AV1 codec developed by the Alliance for Open Media—a consortium including Google, Netflix, Microsoft, Amazon and others — is already the preferred decoder for cloud-based applications, and is quickly becoming the standard for video compression of all types. Read Now

  • Cost: Reactive vs. Proactive Security

    Security breaches often happen despite the availability of tools to prevent them. To combat this problem, the industry is shifting from reactive correction to proactive protection. This article will examine why so many security leaders have realized they must “lead before the breach” – not after. Read Now

  • Achieving Clear Audio

    In today’s ever-changing world of security and risk management, effective communication via an intercom and door entry communication system is a critical communication tool to keep a facility’s staff, visitors and vendors safe. Read Now

  • Beyond Apps: Access Control for Today’s Residents

    The modern resident lives in an app-saturated world. From banking to grocery delivery, fitness tracking to ridesharing, nearly every service demands another download. But when it comes to accessing the place you live, most people do not want to clutter their phone with yet another app, especially if its only purpose is to open a door. Read Now

New Products

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.

  • Unified VMS

    AxxonSoft introduces version 2.0 of the Axxon One VMS. The new release features integrations with various physical security systems, making Axxon One a unified VMS. Other enhancements include new AI video analytics and intelligent search functions, hardened cybersecurity, usability and performance improvements, and expanded cloud capabilities

  • EasyGate SPT and SPD

    EasyGate SPT SPD

    Security solutions do not have to be ordinary, let alone unattractive. Having renewed their best-selling speed gates, Cominfo has once again demonstrated their Art of Security philosophy in practice — and confirmed their position as an industry-leading manufacturers of premium speed gates and turnstiles.