Knight Security Systems Announces the Launch of KnightSentry 2.0

New System Health Monitoring Software Enables Faster Resolution Than Ever

Knight Security Systems is proud to announce the launch of KnightSentry 2.0, an upgrade to its patented system health monitoring solution featuring new and enhanced software capabilities that will enable faster resolution of client issues than ever before. Knight clients can leverage this advanced offering through SecurePlan service level agreements (SLAs) or, for the first time, by licensing KnightSentry software to perform their own system health monitoring in house. KnightSentry 2.0 will be available to all clients for upgrade in 2018.

“KnightSentry 2.0’s innovative software gives us an expanded view of system health, expedites communication, and really speeds the path to resolution for any issues that arise,” says Phil Lake, President and CEO of Knight Security Systems. “That’s all thanks to the user-friendly dashboard, detailed alerts and flexible reporting options.”

The new dashboard enables both Knight technicians as well as clients to view real-time updates on system and device status across all client facilities, using a beautiful, intuitive interface. Color-coded alerts and graphical depiction of data make it easy to identify and analyze system issues, as quickly as possible. The dashboard provides detailed device information as well as a heuristic network traffic analysis, yielding a comprehensive understanding of system health on an ongoing basis.

KnightSentry 2.0’s robust alerting system serves as the “check engine” light for every IP-based physical security device on a client’s network. The increased number of alerts — as well as the increased level of detail available — enables system health diagnostics to be performed much more accurately and efficiently. KnightSentry 2.0 error alerts include general on/off, CPU, and temperature alerts; as well as:

  • Hard-drive failure
  • System-wide power failure
  • Backup power failure
  • Video recording services (NEW)
  • Critical services failure (NEW)
  • Bandwidth (NEW)
  • Device data traffic throughput (NEW)
  • Device website access (NEW)
  • Access control (NEW)
  • Memory available (NEW)
  • Battery runtime failure (NEW)

“With KnightSentry’s new dashboard and greatly expanded alerting capabilities, Knight technicians and our clients can see the big picture as well as the smallest level of device detail, and all of it’s easier to understand and analyze efficiently,” says Trey West, Chief Technical Officer at Knight Security Systems. “Today’s security solutions sometimes feel like they’re ‘set it and forget it,’ but you do have to watch over every device and the entire network to make sure all systems work correctly when needed."

Reporting is another important new feature, which provides KnightSentry technicians and clients with shareable documentation of system health, uptime performance, issues, and resolution over time. Reports can be automated or generated on demand; with daily, weekly, or monthly data windows. Thanks to these new reporting options, clients can demonstrate the value of their security investment more effectively, and leverage historical data to improve budgeting and forecasting for future needs. Those with compliance mandates can also use KnightSentry’s reporting to generate the necessary audits and reporting as needed.

With this new release, Knight will offer system health monitoring via its award-winning SecurePlan™ service level agreements and, for the first time, as an on-premise option enabled via software licensing. KnightSentry software licensing will provide all of the benefits of the new dashboard, alerts and reporting to clients who prefer to keep their security system monitoring and management in-house.

To learn more about KnightSentry 2.0, please call 877-590-7990 or visit knightsecurity.com/solutions/knightsentry.

 

Featured

  • Video Surveillance Trends to Watch

    With more organizations adding newer capabilities to their surveillance systems, it’s always important to remember the “basics” of system configuration and deployment, as well as the topline benefits of continually emerging technologies like AI and the cloud. Read Now

  • New Report Reveals Top Trends Transforming Access Controller Technology

    Mercury Security, a provider in access control hardware and open platform solutions, has published its Trends in Access Controllers Report, based on a survey of over 450 security professionals across North America and Europe. The findings highlight the controller’s vital role in a physical access control system (PACS), where the device not only enforces access policies but also connects with readers to verify user credentials—ranging from ID badges to biometrics and mobile identities. With 72% of respondents identifying the controller as a critical or important factor in PACS design, the report underscores how the choice of controller platform has become a strategic decision for today’s security leaders. Read Now

  • Overwhelming Majority of CISOs Anticipate Surge in Cyber Attacks Over the Next Three Years

    An overwhelming 98% of chief information security officers (CISOs) expect a surge in cyber attacks over the next three years as organizations face an increasingly complex and artificial intelligence (AI)-driven digital threat landscape. This is according to new research conducted among 300 CISOs, chief information officers (CIOs), and senior IT professionals by CSC1, the leading provider of enterprise-class domain and domain name system (DNS) security. Read Now

  • ASIS International Introduces New ANSI-Approved Investigations Standard

    • Guard Services
  • Cloud Security Alliance Brings AI-Assisted Auditing to Cloud Computing

    The Cloud Security Alliance (CSA), the world’s leading organization dedicated to defining standards, certifications, and best practices to help ensure a secure cloud computing environment, today introduced an innovative addition to its suite of Security, Trust, Assurance and Risk (STAR) Registry assessments with the launch of Valid-AI-ted, an AI-powered, automated validation system. The new tool provides an automated quality check of assurance information of STAR Level 1 self-assessments using state-of-the-art LLM technology. Read Now

New Products

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening.

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.