Knight Security Systems Announces the Launch of KnightSentry 2.0

New System Health Monitoring Software Enables Faster Resolution Than Ever

  • Jan 23, 2018

Knight Security Systems is proud to announce the launch of KnightSentry 2.0, an upgrade to its patented system health monitoring solution featuring new and enhanced software capabilities that will enable faster resolution of client issues than ever before. Knight clients can leverage this advanced offering through SecurePlan service level agreements (SLAs) or, for the first time, by licensing KnightSentry software to perform their own system health monitoring in house. KnightSentry 2.0 will be available to all clients for upgrade in 2018.

“KnightSentry 2.0’s innovative software gives us an expanded view of system health, expedites communication, and really speeds the path to resolution for any issues that arise,” says Phil Lake, President and CEO of Knight Security Systems. “That’s all thanks to the user-friendly dashboard, detailed alerts and flexible reporting options.”

The new dashboard enables both Knight technicians as well as clients to view real-time updates on system and device status across all client facilities, using a beautiful, intuitive interface. Color-coded alerts and graphical depiction of data make it easy to identify and analyze system issues, as quickly as possible. The dashboard provides detailed device information as well as a heuristic network traffic analysis, yielding a comprehensive understanding of system health on an ongoing basis.

KnightSentry 2.0’s robust alerting system serves as the “check engine” light for every IP-based physical security device on a client’s network. The increased number of alerts — as well as the increased level of detail available — enables system health diagnostics to be performed much more accurately and efficiently. KnightSentry 2.0 error alerts include general on/off, CPU, and temperature alerts; as well as:

  • Hard-drive failure
  • System-wide power failure
  • Backup power failure
  • Video recording services (NEW)
  • Critical services failure (NEW)
  • Bandwidth (NEW)
  • Device data traffic throughput (NEW)
  • Device website access (NEW)
  • Access control (NEW)
  • Memory available (NEW)
  • Battery runtime failure (NEW)

“With KnightSentry’s new dashboard and greatly expanded alerting capabilities, Knight technicians and our clients can see the big picture as well as the smallest level of device detail, and all of it’s easier to understand and analyze efficiently,” says Trey West, Chief Technical Officer at Knight Security Systems. “Today’s security solutions sometimes feel like they’re ‘set it and forget it,’ but you do have to watch over every device and the entire network to make sure all systems work correctly when needed."

Reporting is another important new feature, which provides KnightSentry technicians and clients with shareable documentation of system health, uptime performance, issues, and resolution over time. Reports can be automated or generated on demand; with daily, weekly, or monthly data windows. Thanks to these new reporting options, clients can demonstrate the value of their security investment more effectively, and leverage historical data to improve budgeting and forecasting for future needs. Those with compliance mandates can also use KnightSentry’s reporting to generate the necessary audits and reporting as needed.

With this new release, Knight will offer system health monitoring via its award-winning SecurePlan™ service level agreements and, for the first time, as an on-premise option enabled via software licensing. KnightSentry software licensing will provide all of the benefits of the new dashboard, alerts and reporting to clients who prefer to keep their security system monitoring and management in-house.

To learn more about KnightSentry 2.0, please call 877-590-7990 or visit knightsecurity.com/solutions/knightsentry.

 

Featured

  • Improve Incident Response With Intelligent Cloud Video Surveillance

    Video surveillance is a vital part of business security, helping institutions protect against everyday threats for increased employee, customer, and student safety. However, many outdated surveillance solutions lack the ability to offer immediate insights into critical incidents. This slows down investigations and limits how effectively teams can respond to situations, creating greater risks for the organization. Read Now

  • Security Today Announces 2025 CyberSecured Award Winners

    Security Today is pleased to announce the 2025 CyberSecured Awards winners. Sixteen companies are being recognized this year for their network products and other cybersecurity initiatives that secure our world today. Read Now

  • Empowering and Securing a Mobile Workforce

    What happens when technology lets you work anywhere – but exposes you to security threats everywhere? This is the reality of modern work. No longer tethered to desks, work happens everywhere – in the office, from home, on the road, and in countless locations in between. Read Now

  • TSA Introduces New $45 Fee Option for Travelers Without REAL ID Starting February 1

    The Transportation Security Administration (TSA) announced today that it will refer all passengers who do not present an acceptable form of ID and still want to fly an option to pay a $45 fee to use a modernized alternative identity verification system, TSA Confirm.ID, to establish identity at security checkpoints beginning on February 1, 2026. Read Now

  • The Evolution of IP Camera Intelligence

    As the 30th anniversary of the IP camera approaches in 2026, it is worth reflecting on how far we have come. The first network camera, launched in 1996, delivered one frame every 17 seconds—not impressive by today’s standards, but groundbreaking at the time. It did something that no analog system could: transmit video over a standard IP network. Read Now

Most   Popular

New Products

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • Automatic Systems V07

    Automatic Systems V07

    Automatic Systems, an industry-leading manufacturer of pedestrian and vehicle secure entrance control access systems, is pleased to announce the release of its groundbreaking V07 software. The V07 software update is designed specifically to address cybersecurity concerns and will ensure the integrity and confidentiality of Automatic Systems applications. With the new V07 software, updates will be delivered by means of an encrypted file.

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.