Hotels Defying Do Not Disturb Signs

Hotels Defying Do Not Disturb Signs

Even if guests put up a “Do Not Disturb” sign on their door, security will enter the room to perform the search.

Caesars Entertainment, one of the world’s largest casino companies, is ruffling customers’ feathers with newly minted security procedures in the wake of the October 2017 mass shooting in Las Vegas.

Caesars began the rollout of these new policies in February 2018, mandating a visual search of a room by security personnel if hotel staff have not had access to the room in over 24 hours.  Even if guests put up a “Do Not Disturb” sign on their door, security will enter the room to perform the search.

Other new security policies include hotel staff being given small panic buttons to use if they feel threatened, and the use of security to enter rooms instead of housekeepers being alone to do so.

Caesars Entertainment will join other hotel giants including Disney and Hilton in enacting new security policies following the Oct. 1, 2017 massacre at Mandalay Bay Resort & Casino, where a guest in a corner suite rained gunfire on a music festival, killing 58 people and wounding hundreds more.

The guest in question had a “Do Not Disturb” sign on their door for three consecutive days prior to the attack, and during this time stockpiled over 20 guns and hundreds of rounds of ammunition.

The fallout of these new security policies was sudden and pronounced earlier this month at DEFCON, a hacking convention held annually in Las Vegas. Dozens of attendees staying at Caesar’s Palace reported and often even recorded unannounced security incursions into their rooms, despite “Do Not Disturb” signs. Items that, according to the hotel, resembled weapons were confiscated, such as lighters and soldering irons.

There is no industry standard for how long hotels wait before attempting to contact guests.

About the Author

Jordan Lutke is an intern with 1105 Media.

Featured

New Products

  • Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

    Connect ONE®

    Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge.

  • Automatic Systems V07

    Automatic Systems V07

    Automatic Systems, an industry-leading manufacturer of pedestrian and vehicle secure entrance control access systems, is pleased to announce the release of its groundbreaking V07 software. The V07 software update is designed specifically to address cybersecurity concerns and will ensure the integrity and confidentiality of Automatic Systems applications. With the new V07 software, updates will be delivered by means of an encrypted file.