Genetec Customers Come Up with Innovative use of Mission Control Decision Support System

Security automation engine used to establish standardized and efficient screening procedures for staff and visitors

As hospitals, manufacturing establishments, large retail stores, and public-facing businesses strive to put in place health screening measures to minimize the risks of outbreaks, they often have to rely on manual processes that are time-consuming and error-prone. To address the challenge, Genetec Inc., is working with customers on new ways of using Genetec Mission Control™, the decision support system of Genetec Security Center, to help automate the screening process for employees and visitors entering facilities.

Genetec Mission Control is a collaborative decision management system that is already widely used by airports, critical infrastructure organizations, and security departments to coordinate incident response through greater situational intelligence and guided action. Designed to eliminate doubt, it filters out noise to provide the essential data, insights, and tools needed to respond to situations quickly and collaboratively. Mission Control also keeps track of every step of the response process, enabling comprehensive after-action review and continuous improvements to standard operating procedures.

Mission Control can also be used to streamline screening processes and ensure accurate record-keeping. The system digitizes the screening questionnaire used by the organization and walks admission personnel through each step to identify individuals requiring additional assessment. It also centralizes the data collected and automates supervisor notification. With Mission Control, customers can significantly speed up the screening process while maintaining safety compliance and minimizing operational disruption.

Whereas most solutions either require custom coding or the involvement of the manufacturer, Mission Control provides an intuitive configuration interface that lets administrators create a tailored questionnaire to guide personnel performing the screening and automatically identify the need for additional verification.

“This is a great example of the unique value offered by Mission Control,” said Gabriel Labrecque, Mission Control product manager at Genetec. Where traditional decision management systems are slow to adapt and hard to use, customers are able to tap into the capabilities of Mission Control to rapidly address an emerging challenge. This is done by simply using out-of-the-box Mission Control features and tapping into data from their existing security systems.”

Key features of Mission Control for screening applications include:

Centralized data. Mission Control leverages data from connected security systems to streamline screening, eliminating the need to extract and record data in multiple locations.

Guided operating procedures. The system automatically identifies individuals requiring secondary screening based on questionnaire responses, instead of relying on personnel following offline procedures.

Automation. When employees are delayed by secondary screening or sent back home to self-isolate, data is automatically tracked, and managers and employees can receive a copy of the screening questionnaire.

Dashboards. Using Security Center dashboards, customers can keep track of the latest screening metrics to measure efficiency, track trends, and assess resource allocation, as well as the impact of screening on an organization.

Mission Control offers an intuitive design and administration interface. Procedures can be created and customized in a few clicks, so that screening staff can easily keep up with changes to guidelines. Its centralized data collection provides real-time data from each screening station.

Featured

  • Paving the Way to Smart Buildings

    In today's rapidly evolving security landscape, the convergence of on-prem, edge and cloud technologies are critical. The physical security landscape is undergoing a profound transformation, driven by the rapid digitalization of buildings and the evolving needs of modern organizations. As the buildings sector pivots towards smart, AI and data-driven operations, the integration of both edge and cloud technology has become crucial. Read Now

  • The Cybersecurity Time Bomb

    If you work in physical security, you have probably seen it: a camera, access control system, or intrusion detection device installed years ago, humming along without a single update. It is a common scenario that security professionals have come to accept as "normal." But here is the reality: this mindset is actively putting organizations at risk. Read Now

  • Deploying in a Hybrid, Cloud Environment

    The way organizations manage access control is evolving. Traditional on-premises systems come with high IT and server requirements. At the same time, fully cloud-based solutions may not meet the needs of every facility. Read Now

  • Facing Facts for Facilities

    Despite the proliferation of constantly evolving security solutions, there remains a troubling trend among many facility operators who often neglect the most important security assets within their organization. Keys and shared devices like radios, laptops and tablets are crucial to successful operations, yet many operators are managing them haphazardly through outdated storage systems like pegboards and notebooks. Read Now

  • Report Reveals Security Training Reduces Global Phishing Click Rates by 86%

    KnowBe4, the cybersecurity platform that comprehensively addresses human risk management, today launched its “Phishing by Industry Benchmarking Report 2025” which measures an organization’s Phish-prone Percentage (PPP) — the percentage of employees likely to fall for social engineering or phishing attacks, indicating the organization’s overall susceptibility to phishing threats. This year’s report found a global average baseline PPP of 33.1%, meaning a third of employees interact with phishing simulations before taking part in best-practice security awareness training (SAT).COVER 2025-PIB-NA-Report_EN-US Read Now

New Products

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction.

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening.