Countless People Banned From Flying Over Face Mask Refusal

Countless People Banned From Flying Over Face Mask Refusal

Delta Airlines CEO Ed Bastian is reporting that dozens of passengers have been banned from flying with the airline for refusal to comply with the airline industry’s mask policy. This also means that those people will be banned from making future reservations with the airline.

"We've had well over 100 people that have refused to keep their mask on during the flight," he added.

Major airlines in the United States warned flyers in mid-June that they would be banned from flying for refusal to wear masks during air travel. Airlines have recently stepped up enforcement measures. Although not specifically mandated by the government, airlines have been enforcing their own policies for those people who refuse to “mask-up.”

Delta has some of the strictest pandemic-related policies in the industry, including requiring health screenings for passengers who cannot wear masks and pledging to leave middle seats empty to put distance between travelers. Bastian said in a separate interview with CNN last month that the vast majority of Delta passengers are compliant. But the customers who are not have caused disruptions.

Most recently, a Delta flight returned to the gate before take-off because two customers refused to wear masks. They were taken off the flight, which was taking off from Detroit.

"You can't get on the plane without wearing your mask. But we do have some customers that don't want to keep their mask on during flight," Bastian said. "We remind them several times over the course of getting ready to take off to please keep that mask on. But if they insist upon not wearing it — we insist that they're not going to travel on Delta today."

Bastian has made a focus on health-related policies a core part of Delta's response to the pandemic. He also told employees it is imperative to boost customer satisfaction by assuring passengers that safety is the core of the Delta strategy.

About the Author

Ralph C. Jensen is the Publisher/Editor in chief of Security Today magazine.

Featured

New Products

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.