Prepare for the Expected: Mitigating Cyberthreats with Digital Incident Management

Prepare for the Expected: Mitigating Cyberthreats with Digital Incident Management

Cyber criminals are not picky and cyberattacks are inevitable. They will target your organization regardless of industry, revenue, or how long it has been operating. Cyberattacks have been carried out on large corporations and small businesses, in medical and healthcare, education, government, transportation – the list goes on. The cost and consequences of such an incident on your organization, your consumers, and your brand reputation are catastrophic if you fail to prepare.

Research firm Cybersecurity Ventures predicts ransomware will cost victims upwards of $265 billion annually by 2031 with a new attack occurring every two seconds, and rapid exponential growth year over year. While there is little debate over whether a cyberattack is costly, many organizations do not realize the extent of damage until it is too late. While no organization can eliminate all vulnerabilities and secure their digital infrastructure to withstand all cyber threats, those that have a response plan in place will fare better than those that do not.

To emerge from the fire, albeit with a few bumps and bruises, organizations must shore up their preparedness and response processes. High-level situational awareness empowers organizations to respond to crises with precision and speed. The Ponemon Institute found that the quicker a threat can be identified and contained, the less it will cost. It’s one thing to expect the unexpected, and another to be prepared to respond to the unexpected. Having response plans in place, in tandem with efficient communications and connectedness, will reduce the many burdens of a cyberattack. To best prepare, consider leveraging an emergency preparedness and response digital intervention that is focused on strengthening operational resilience.

5 Critical Steps Organizations Should Take to Best Prepare for a Cyberattack

1. Stay proactive with your response plan. Coordinate organizational response plans and set processes into motion that will support business continuity when cybercriminals come knocking. But do not stop there, plan for a swift recovery and return to normalcy that can be implemented after the threat has been eliminated.

2. Leverage a digital incident management platform that bolsters situational awareness across the organization with the ability to communicate incident information with key stakeholders in real time. This ensures everyone involved is on the same page and is able to contribute to a successful response, eliminating guesswork that will further complicate matters due to uncertainty. Cyberattacks force organizations to make precise decisions on the fly, and a single source of truth will help navigate uncertainty.

3. Make sure all employees, partners and outside vendor services involved have been identified and are made aware of how to respond ahead of time. When disaster strikes – or hacks – all stakeholders should be included in communications and made aware of their individual roles and responsibilities in responding to an incident. A strong incident management platform will notify the appropriate personnel or departments to respond as quickly as possible and direct them to the tools they need to succeed.

4. Open lines of communication are mission critical during and after a cyberattack occurs. Your incident management platform should enable fast, simple communication across all internal and external stakeholders as an incident occurs. Post crisis, communications with customers, partners, stakeholders, or anyone who may have been affected should be looped in on the sharing of important information. This often includes communicating to the media or updating your organization’s social media. Fast and efficient communications regarding an incident can help improve outcomes, thus mitigating any negative implications your brand may experience.

5. Practice makes perfect. Testing procedures through periodic training drills that simulate cyberattacks and train stakeholders on actions that need to be taken when a cyberattack occurs will ensure that organizations are prepared to respond with grace. It is best if your incident management platform allows and encourages daily monitoring for potential threats, so that teams are familiar with using the system and garner understand how to jump into action the second a threat is on the horizon.

A cybersecurity breach is not too different from any other critical incident or disaster that affects the operations and continuity of a business, like a hurricane, flood, earthquake, or act of violence. As with all such incidents, a coordinated, rapid reaction predicated on a strong response plan is the key to minimizing the impact. Combining information security tools and procedures to identify malicious activity with an incident response plan empowers organizations to effectively deal with business continuity and the effects of a cyberattack.


  • CISA Kicks Off 20th Anniversary of Cybersecurity Awareness Month

    CISA Kicks Off 20th Anniversary of Cybersecurity Awareness Month

    The Cybersecurity and Infrastructure Security Agency (CISA) recently announced the kickoff of the 20th Cybersecurity Awareness Month. Throughout October, CISA and the National Cybersecurity Alliance (NCA) will focus on ways to “Secure Our World” by educating the public on how to stay safe online. Read Now

  • Cybersecurity Awareness Month: Top Five Action Items to Elevate Your Data Security Posture Management and Secure Your Data

    October is Cybersecurity Awareness Month, and every year most tips for security hygiene and staying safe have not changed. We’ve seen them all – use strong passwords, deploy multi-factor authentication (MFA), be vigilant to spot phishing attacks, regularly update software and patch your systems. These are great recommended ongoing tips and are as relevant today as they’ve ever been. But times have changed and these best practices can no longer be the bare minimum. Read Now

  • Boosting Safety and Efficiency

    Boosting Safety and Efficiency

    In alignment with the state of Mississippi’s mission of “Empowering Mississippi citizens to stay connected and engaged with their government,” Salient's CompleteView VMS is being installed throughout more than 150 state boards, commissions and agencies in order to ensure safety for thousands of constituents who access state services daily. Read Now

  • Live From GSX: Post-Show Review

    Live From GSX: Post-Show Review

    This year’s Live From GSX program was a rousing success! Again, we’d like to thank our partners, and IPVideo, for working with us and letting us broadcast their solutions to the industry. You can follow our Live From GSX 2023 page to keep up with post-show developments and announcements. And if you’re interested in working with us in 2024, please don’t hesitate to ask about our Live From programs for ISC West in March or next year’s GSX. Read Now

    • Industry Events
    • GSX

Featured Cybersecurity

New Products

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.” 3

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction. 3

  • EasyGate SPT and SPD

    EasyGate SPT SPD

    Security solutions do not have to be ordinary, let alone unattractive. Having renewed their best-selling speed gates, Cominfo has once again demonstrated their Art of Security philosophy in practice — and confirmed their position as an industry-leading manufacturers of premium speed gates and turnstiles. 3