Genetec Shares Guidance for Retailers to Help Protect Against ORC This Holiday Season

The U.S. National Retail Foundation (NRF) reports that its members have once again cited organized retail crime (ORC) as one of the biggest threats to their business. Genetec, a technology provider of unified security, public safety, operations, and business intelligence solutions, today shared guidance with retailers on protecting their customers, staff, and business as they head into the holiday shopping season.

According to NRF’s 2023 National Retail Security Survey, 67% of retailers noted an increase in ORC-related violence and aggression compared with 2022. A recent Coresight Research report found that consumers are worried too, with 73% concerned that retailers will raise prices to cover the cost of retail theft, and 56% fearing that stores in their communities could be closed due to rising retail crime.

ORC continues to net significant profits for criminal enterprises, with widely publicized cases like one in which a crime ring stole $20 million in merchandise from retailers in just nine months. Tactics have become more blatant, with individuals simply entering stores and taking as much merchandise as possible.

In response, retailers are modernizing their security stance. The NRF study notes that in addition to bringing ORC teams on board, 44% of retailers surveyed have increased their use of technology to make it more difficult for criminals to steal items and to gather evidence that helps law enforcement catch and prosecute perpetrators.

While retailers continue to move items from open shelves to traditional lock-and-key cases, they’re also experimenting with new technologies. One solution retailers are exploring is securing cases with wireless access control locks connected to their unified Genetec™ Security Center system. This deployment lets customers press a button to alert a store associate via the Genetec Mobile app that they’d like to open a case. Video confirms the request, and the store employee can unlock the case remotely. It is then automatically re-locked after the customer has removed the item.

Retailers are taking steps to gather evidence and increasing their collaboration with law enforcement and prosecutors to help lead to the arrest and conviction of ORC gangs. Technology, including predictive analytics, automatic license plate readers (ALPR), body-worn cameras, and video evidence sharing platforms, can help coordinate efforts and lead to successful prosecution of these perpetrators. Deploying a unified security platform like Genetec Security Center to tie these technologies together helps retailers streamline monitoring and response.

A unified platform also enables tools like Genetec Transaction Finder, which can help retailers quickly identify suspicious transactions by combining point-of-sale systems with corresponding video captured by surveillance cameras and offering exception-based reporting tools.

“Retailers are taking steps to address ORC from every angle whether it be to deter would-be criminals, to help law enforcement catch them, or to help prosecutors convict them,” said Scott Thomas, U.S. National Director, Signature Brands, at Genetec. “Technology can support these new tactics and enable closer collaboration with cities and counties to protect their customers and staff and reduce losses.”

Featured

  • ASIS International and SIA Release “Complexities in the Global Security Market: 2024 Through 2026”

    ASIS International and the Security Industry Association (SIA) – the leading security associations for the security industry – have released ”Complexities in the Global Security Market: 2024 Through 2026”, a new research report that provides insights into the equipment, technologies, and employment of the global security industry, including regional market breakouts. SIA and ASIS partnered with global analytics and advisory firm Omdia to complete the research. Read Now

  • President Biden Issues Executive Order to Bolster U.S Port Cybersecurity

    On Wednesday, President Biden issued an Executive Order to bolster the security of the nation’s ports, alongside a series of additional actions that will strengthen maritime cybersecurity and more Read Now

  • Report: 15 Percent of All Emails Sent in 2023 Were Malicious

    VIPRE Security Group recently released its report titled “Email Security in 2024: An Expert Look at Email-Based Threats”. The 2024 predictions for email security in this report are based on an analysis of over 7 billion emails processed by VIPRE worldwide during 2023. This equates to almost one email for everyone on the planet. Of those, roughly 1 billion (or 15%) were malicious. Read Now

  • ASIS Announces ANSI-Approved Cannabis Security Standard

    ASIS International, a leading authority in security standards and guidelines, proudly announces the release of a pioneering American National Standards Institute (ANSI)-approved standard dedicated to cannabis security. This best-in-class standard, meticulously developed by industry experts, sets a new benchmark by providing comprehensive requirements and guidance for the design, implementation, monitoring, evaluation, and maintenance of a cannabis security program. Read Now

Featured Cybersecurity

Whitepapers

New Products

  • A8V MIND

    A8V MIND

    Hexagon’s Geosystems presents a portable version of its Accur8vision detection system. A rugged all-in-one solution, the A8V MIND (Mobile Intrusion Detection) is designed to provide flexible protection of critical outdoor infrastructure and objects. Hexagon’s Accur8vision is a volumetric detection system that employs LiDAR technology to safeguard entire areas. Whenever it detects movement in a specified zone, it automatically differentiates a threat from a nonthreat, and immediately notifies security staff if necessary. Person detection is carried out within a radius of 80 meters from this device. Connected remotely via a portable computer device, it enables remote surveillance and does not depend on security staff patrolling the area. 3

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings. 3

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.” 3