Totem Enters North American Market with Remote Monitoring Services
The Latin American firm offers U.S. monitoring centers scalable video verification and AI-driven security operations support.
- By Jesse Jacobs
- Apr 17, 2026
Totem is expanding its footprint in the North American security market, providing monitoring centers in the United States, Canada and Mexico with remote video monitoring and operations support.
The company operates one of Latin America’s largest video monitoring infrastructures. The expansion aims to assist U.S. monitoring centers facing rising labor costs and the need for 24/7 coverage across commercial and industrial environments.
Totem functions as an extension of existing central stations. The provider currently manages more than 10,000 cameras, utilizing a combination of trained security operators and advanced video analytics.
As part of its North American operations, Totem serves as a verified monitoring partner for Brivo, a cloud-based physical security platform. Through this integration, Totem operators provide human verification for AI-flagged events within the Brivo Security Suite to reduce false alarms and streamline incident response.
The company’s service offerings include video alarm verification, event-based monitoring and scalable capacity for centers growing their camera deployments. The infrastructure is designed to integrate with several industry-standard video monitoring software platforms, including Immix, CHeKT, Sentinel and Bold Group.
The operations center features redundant connectivity and systems designed for continuous uptime. The layered security approach includes license plate recognition, facial recognition, perimeter detection and occupancy monitoring to support various sectors, including retail, logistics and healthcare.