Emergency Calls Integrate With IP Video Surveillance In Malaysian City

  • Feb 11, 2010

Cyberjaya has become the first Malaysian city to deploy a system that allows local police to remotely monitor the location of an incident, immediately after receiving an emergency call.

This is achieved by interfacing IndigoVision’s IP video solution with the Malaysian Emergency Response Service (MERS) 999 system, which is part of the overall integrated CCTV surveillance system commissioned by IndigoVision’s local approved Partner, GTC Global Sdn Bhd.

Speaking at the launch of the integrated system at Cyberjaya Police Station, Inspector General of Police Tan Sri Musa Hassan said, “The MERS 999 provides a uniform platform for handling emergency calls from the Police, Fire and Rescue Services, Health Ministry and Civil Defense Department. This allows better coordination between the agencies especially after police are able to use CCTV to check on the type and seriousness of the emergency and assess the assistance that is needed.”

The ability for the police to assess a situation immediately and provide a fast response deters criminals and allows the authorities to provide the correct assistance for victims following an incident. Being able to check on the scene of an emergency also means that the police can identify crank calls. This improves efficiency and ensures resources are directed to dealing with actual emergencies.

Using a fiber network designed by GTC Global Sdn Bhd, a total of 30 IndigoVision series 9000 IP PTZ vandal-proof domes were installed at various high traffic and populated areas around the town. Loudspeakers were also fitted alongside many of the cameras allowing control room operators to broadcast warning or help messages using an integrated intercom system.

In the central control room operators use ‘Control Center’, IndigoVision’s Security Management Software to view live camera feeds and analyze recorded video. Evidential quality video clips can be exported as evidence for use in court.

Then an emergency call is received, its location is displayed on the main GIS Map. The operator then displays the nearest camera and remotely controls its PTZ movement to view the incident. IndigoVision’s compression technology means that high-quality H.264 video can be streamed around the network with minimum bandwidth requirement. This ensures minimum latency, allowing operators to smoothly control the PTZ domes from long distances. This was one of the main reasons IndigoVision was chosen for this project.

Video is recorded on an IndigoVision Windows NVR, with Raid 5 storage, providing a 30 day archive. The amount of storage required compared to comparable systems is significantly lower due to the efficiency of the compression technology and to advanced features such as Activity Controlled Framerate (ACF), which is used in the IP domes.

ACF is a unique feature that reduces the framerate at which video is transmitted from the camera during periods of scene inactivity. As soon as the camera detects motion, the video is automatically streamed at maximum framerate. This can considerably reduce the amount of recorded video, particularly during the night or at quieter locations.

Featured

  • It's Show Time

    I am one of those people that likes to see things get bigger and better. As advertised, ISC West is going to be bigger (more exhibitors) and better (more attendees). It’s show time in Las Vegas. Read Now

    • Industry Events
    • ISC West

  • SIA Releases New Report on Operational Security Technology

    The Security Industry Association (SIA) has released an impactful new resource – Operational Security Technology: Principles, Challenges and Achieving Mission-Critical Outcomes Leveraging OST. Read Now

  • Cyber Overconfidence Is Leaving Your Organization Vulnerable

    The increased sophistication of cyber threats pumped by the relentless use of AI and machine learning brings forth record-breaking statistics. Cyberattacks grew 44% YoY in 2024, with a weekly average of 1,673 cyberattacks per organization. While organizations up their security game to help thwart these attacks, a critical question remains: Can employees identify a threat when they come across one? A Confidence Gap survey reveals that 86% of employees feel confident in their ability to identify phishing attempts. But things are not as rosy as they appear; the more significant part of the report finds this confidence misplaced. Read Now

  • Mission 500 Debuts Refreshed Identity Ahead of Security 5K/2K at ISC West

    Mission 500, the security industry’s nonprofit charity dedicated to supporting children in need across the US, Canada, and Puerto Rico, has unveiled a refreshed brand identity ahead of ISC West. The charity’s new look includes a modernized logo with refined messaging to reinforce Mission 500’s nearly decade-long commitment to serving the needs of children and families in crisis. Read Now

    • Industry Events
Most   Popular

New Products

  • Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

    Connect ONE®

    Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening.

  • ComNet CNGE6FX2TX4PoE

    The ComNet cost-efficient CNGE6FX2TX4PoE is a six-port switch that offers four Gbps TX ports that support the IEEE802.3at standard and provide up to 30 watts of PoE to PDs. It also has a dedicated FX/TX combination port as well as a single FX SFP to act as an additional port or an uplink port, giving the user additional options in managing network traffic. The CNGE6FX2TX4PoE is designed for use in unconditioned environments and typically used in perimeter surveillance.