Oregon Casino Transforms Surveillance With IP Video

  • Feb 18, 2010

Chinook Winds Casino Resort in Oregon is an excellent example of how a gaming surveillance operation has been transformed following the installation of a digital IP video solution.

The surveillance revolution was achieved when an end-to-end integrated 500-camera system from IndigoVision was deployed to replace the ageing analog/VCR equipment. The system was installed by IndigoVision’s Approved Partner, Southwest Surveillance Systems -- a system integrator specializing in the gaming sector.
 
For nearly four years the Casino evaluated various IP Video systems before finally finding the right solution with IndigoVision. During the process the casino discovered that they had drawn, as Abe Martin, Head of Surveillance at the casino, describes “a Royal Flush of project challenges; budget, space, power, cooling and load limits, all of which hindered our progress.”
 
“Although some were skeptical when we started looking for a digital solution that would fit our needs, IndigoVision met the challenge head on and exceeded expectations,” Martin said. “This can be seen through the reduction in the overall equipment footprint from 18 racks to only four, which addressed many of the project challenges.”
 
Chinook Winds Casino Resort consists of a 24/7 casino, 227-room beach front hotel, fitness center, 18-hole golf course and 6 food outlets across the resort. As with all casinos, Chinook Winds creates one of the most demanding security environments that require the very best surveillance tools, not least to satisfy the local gaming board.
 
IndigoVision is unique in offering a guarantee that delivers high-quality, full framerate video without dropping a frame, under any conditions. This is fundamental to ensure that any fraudulent activity is detected and customer disputes are quickly resolved -- an area in which the Casino has seen significant improvement.
 
“Inconclusive reviews have dropped by nearly 50 percent since installing the new surveillance system, helping us to save money and improve our customer service,” Martin said. “In addition we have realized labor saving efficiencies gained through eliminating tape changes, improving incident response and lower maintenance.”
 
The casino’s security team uses ‘Control Center’, IndigoVision’s security management software to view live and recorded video from all the cameras. The software provides the operators with a range of tools to quickly locate and analyze relevant video clips, which helps improve incident response.

One of the most significant benefits is the increase in the number of live views that can be displayed compared to the original system. ‘Control Center’ is licensed on an unrestricted basis within the cost of IndigoVision hardware, allowing the software to be deployed for no more than the cost of a PC. This resulted in a 30 percent increase in the number of workstations used throughout the casino.
 
By installing IndigoVision transmitter/receiver modules, the casino maintained much of its investment in the original analog cameras. An additional 55 IndigoVision IP PTZ domes were also installed to increase coverage.

The new system now allows the casino to record continuously on all the cameras, which was not possible with the old setup. Recording is achieved with IndigoVision NVR servers, which are configured with failover redundancy. The casino’s active retention period has more than doubled with the new archive storage.

Featured

  • Maximizing Your Security Budget This Year

    7 Ways You Can Secure a High-Traffic Commercial Security Gate  

    Your commercial security gate is one of your most powerful tools to keep thieves off your property. Without a security gate, your commercial perimeter security plan is all for nothing. Read Now

  • Surveillance Cameras Provide Peace of Mind for New Florida Homeowners

    Managing a large estate is never easy. Tack on 2 acres of property and keeping track of the comings and goings of family and visitors becomes nearly impossible. Needless to say, the new owner of a $10 million spec home in Florida was eager for a simple way to monitor and manage his 15,000-square-foot residence, 2,800-square-foot clubhouse and expansive outdoor areas. Read Now

  • Survey: 72% of CISOs Are Concerned Generative AI Solutions Could Result In Security Breach

    Metomic recently released its “2024 CISO Survey: Insights from the Security Leaders Keeping Critical Business Data Safe.” Metomic surveyed more than 400 Chief Information Security Officers (CISOs) from the U.S. and UK to gain deeper insights on the state of data security. The report includes survey findings on various cybersecurity issues, including security leaders’ top priorities and challenges, SaaS app usage across their organization, and biggest concerns with implementing generative AI solutions. Read Now

  • New Research Shows a Continuing Increase in Ransomware Victims

    GuidePoint Security recently announced the release of GuidePoint Research and Intelligence Team’s (GRIT) Q1 2024 Ransomware Report. In addition to revealing a nearly 20% year-over-year increase in the number of ransomware victims, the GRIT Q1 2024 Ransomware Report observes major shifts in the behavioral patterns of ransomware groups following law enforcement activity – including the continued targeting of previously “off-limits” organizations and industries, such as emergency hospitals. Read Now

Most   Popular

Featured Cybersecurity

Webinars

New Products

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction. 3

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis. 3

  • Automatic Systems V07

    Automatic Systems V07

    Automatic Systems, an industry-leading manufacturer of pedestrian and vehicle secure entrance control access systems, is pleased to announce the release of its groundbreaking V07 software. The V07 software update is designed specifically to address cybersecurity concerns and will ensure the integrity and confidentiality of Automatic Systems applications. With the new V07 software, updates will be delivered by means of an encrypted file. 3