Canadian Shopping Malls Invest In IP Video Surveillance

A number of shopping centers, owned and managed by Ivanhoe Cambridge, are deploying new video surveillance systems using IndigoVision’s complete end-to-end IP video security solution.

Mapleview Shopping Centre, located in Burlington, Ontario, is the latest to undergo the transformation, following on from the successful installation at the company’s Mayfair Mall in Victoria, British Columbia. The new 78-camera system was added as part of a $60 million re-development project that included a 100,000 sq. ft. expansion with 20 new retailers. The surveillance system at Mapleview was designed and installed by IndigoVision’s Approved Partner Quinn Digital in partnership with Hoffman & Company Security Management Consultants Inc.

It was the first-hand experience of IndigoVision’s surveillance technology operating in the Mayfair Mall that helped the company to decide on its surveillance strategy for Mapleview.

“IndigoVision’s technology gives us a flexible and scalable platform for our surveillance needs, allowing the systems to be easily updated as shopping centers expand and develop,” said Santo Polito, propert services manager for Ivanhoe Cambridge. “This in combination with the company’s excellent Partner network in Canada and the experience of seeing the technology successfully installed in Mayfair Mall gave us the confidence to use IndigoVision’s solution.”

The flexibility and scalability of the IndigoVision system derives from its distributed architecture that allows cameras, video management workstations and recorders to be located at any point on the network. Mapleview exploit this capability by having workstations running ‘Control Center’, IndigoVision’s Security Management Software, situated not only in the main security control room but also on two Manager’s desks. A mix of analog fixed and PTZ cameras are connected to IndigoVision’s transmitter modules, which convert the camera feeds to DVD quality digital video for transmission over the network.

“We can add additional cameras and workstations for minimal cost, as the network is already in place. From a property management perspective this has significant benefits,” Polito said. “Where there is no network infrastructure, such as the parking lot at Mapleview, we used a point-to-point wireless bridge to extend coverage. The five cameras installed here allow us to better monitor the parking lot and manage incidents.”

IndigoVision’s IP video solution can also be used to provide benefits beyond store security. The shopping center management can access footage to help analyze events, promotions and footfall trends. Real time analytics can also be used for some innovative applications. Mapleview is currently trialing the directional virtual tripwire analytics function built into the IndigoVision video transmitter modules to provide the shopping center with a count of customers entering two of the building’s entrances. This provides better accuracy than the traditional ‘Eye-Beam’ equipment installed on the doorways, which unfortunately double-counts people as they enter and leave the premises.

Video is recorded on IndigoVision’s latest NVR-AS 3000 ‘Green’ NVRs. Five units provide Mapleview with a minimum 30 day archive of video continuously recorded from all the cameras. The extremely low power consumption and high-performance of the NVRs help reduce the equipment footprint and running costs of the IP Video storage solution. One of the NVRs is used as a redundant backup, which automatically starts recording if another NVR fails or is taken off-line for maintenance. Evidential quality video clips can be exported from the system for police investigations in the event of an incident.


 

Featured

  • Improve Incident Response With Intelligent Cloud Video Surveillance

    Video surveillance is a vital part of business security, helping institutions protect against everyday threats for increased employee, customer, and student safety. However, many outdated surveillance solutions lack the ability to offer immediate insights into critical incidents. This slows down investigations and limits how effectively teams can respond to situations, creating greater risks for the organization. Read Now

  • Security Today Announces 2025 CyberSecured Award Winners

    Security Today is pleased to announce the 2025 CyberSecured Awards winners. Sixteen companies are being recognized this year for their network products and other cybersecurity initiatives that secure our world today. Read Now

  • Empowering and Securing a Mobile Workforce

    What happens when technology lets you work anywhere – but exposes you to security threats everywhere? This is the reality of modern work. No longer tethered to desks, work happens everywhere – in the office, from home, on the road, and in countless locations in between. Read Now

  • TSA Introduces New $45 Fee Option for Travelers Without REAL ID Starting February 1

    The Transportation Security Administration (TSA) announced today that it will refer all passengers who do not present an acceptable form of ID and still want to fly an option to pay a $45 fee to use a modernized alternative identity verification system, TSA Confirm.ID, to establish identity at security checkpoints beginning on February 1, 2026. Read Now

  • The Evolution of IP Camera Intelligence

    As the 30th anniversary of the IP camera approaches in 2026, it is worth reflecting on how far we have come. The first network camera, launched in 1996, delivered one frame every 17 seconds—not impressive by today’s standards, but groundbreaking at the time. It did something that no analog system could: transmit video over a standard IP network. Read Now

New Products

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.

  • A8V MIND

    A8V MIND

    Hexagon’s Geosystems presents a portable version of its Accur8vision detection system. A rugged all-in-one solution, the A8V MIND (Mobile Intrusion Detection) is designed to provide flexible protection of critical outdoor infrastructure and objects. Hexagon’s Accur8vision is a volumetric detection system that employs LiDAR technology to safeguard entire areas. Whenever it detects movement in a specified zone, it automatically differentiates a threat from a nonthreat, and immediately notifies security staff if necessary. Person detection is carried out within a radius of 80 meters from this device. Connected remotely via a portable computer device, it enables remote surveillance and does not depend on security staff patrolling the area.