Webroot Offers Channel Partners Email Security Management

  • Jan 20, 2011

Webroot, the first Internet security service company, has announced the latest release of its Email Security Service.

As managed service providers, systems integrators and other resellers often take on the role of IT administrator for their customers' security, this update provides the company's channel partners with a consolidated view of all end users ─ giving them more flexibility to quickly and easily manage user provisioning and saving them valuable time that can be rededicated to more profitable activities.

Approximately 95 percent of the company's channel partners serve as IT administrators for a portion of their customers. The enhanced Email Security Service simplifies the management of securing individual users for these channel partners, as well as for in-house IT administrators, according to the company's press release.

The Email Security Service allows administrators to add or edit users individually or in bulk file uploads and to un-delete users. In addition, the enhancements make it easier to configure site usage policies globally – either for all users or for select groups, the press release stated. It also provides administrators with three views of the user list for additional insights into activities.

"Webroot's platform for both e-mail and Web security is rock solid and has proven to be extremely well received for customers who are looking for more of a total security offering," said Steve Harper, CEO at MX Toolbox Inc. "We've been extremely impressed with Webroot's willingness to build a relationship with us as partner and with how the company continually enhances its services. We believe the latest release of the Webroot Email Security Service will make it far easier to set up new accounts and to more efficiently and effectively manage end users, which should translate to time savings for us and our customers."

"We really value customer and partner feedback and hold it in high regard, as our goal is not only to make security as effective as possible, but to make it as easy as possible as well," said Jerry Jalaba, vice president of worldwide channels and alliances, Webroot. "We are pleased to be able to offer our partners features that will help make administration more efficient and effective so that they can spend more time on the things that matter most to them."

Founded in 1997, the privately held company is headquartered in Colorado and employs more than 470 people globally in operations across North America, Europe and the Asia Pacific region.

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