Florida City Installs Genetec Security Center to Protect Fire, Police Headquarters

The city of Sanford, Fla., has installed Genetec’s unified security platform, the Security Center, for both access control and video surveillance in their new public safety complex.

Sanford also chose Security Center to upgrade their five utility facilities and City Hall, which were already equipped with independent video surveillance and access control systems. Using the Federation feature in Security Center, the city was able to pull all independent systems into the new public safety complex’s platform and seamlessly manage all these systems as if they were one. The Omnicast video surveillance system and Synergis access control system within the Security Center solution manage a total of 106 cameras and just over 100 doors respectively across the federated platform.

The 75,000 square foot public safety complex houses fire and police headquarters as well as the city’s emergency operations center. John Grocke of Site Secure, a Genetec Unified Elite Integrator handling Sanford’s municipal security installs, knew Security Center had excelled in other critical facilities. When construction of the complex was complete, he also recommended and oversaw the installation of 83 Axis Communications network cameras. Fourteen of those IP cameras, including outdoor-ready AXIS Q6032-E PTZ dome and AXIS P1343-E fixed network cameras, monitor the parking lot and building exterior, and the remaining 69 (mostly vandal-resistant AXIS P3343-V fixed dome network cameras) monitor the interior.

The network cameras selected by Site Secure all have an H.264 compression option for efficient storage and have embedded intelligent capabilities that help maximize the city of Sanford’s effectiveness, such as video motion detection which can alert law enforcement to suspicious event and initiate higher-resolution recordings in the Omnicast system on movement.

The Synergis system manages 78 access-controlled points, primarily using HID PoE EdgeReaderTM ER40s and HID EdgePlus E400s, including parking gates, sally ports and evidence lockers. Other hardware was also integrated including HID Global biometric devices and PIN keypads for high security areas like the evidence room and armory. The facility also uses offsite monitoring, triggering alarms in the event of a door being forced open or propped open for too long.

Sanford’s system is supported by two IBM Blade servers and an 18 TB SAN. The server room is mirrored at City Hall with redundant connections as a failsafe. Monitoring is possible 24/7 from the onsite Security Center solution, with eyes on all federated systems in the event of emergency.

“The installation itself went smoothly. Security Center easily incorporated the third-party hardware, and the Genetec support team was extremely helpful,” said John Grocke.

Security Center has provided the complex with a high degree of flexibility in configuring permissions to accommodate a myriad of logistics and legislation details. Accreditation rules require that police and fire records and activities remain completely separate; the departments share common areas, but all other doors and video must be strictly segregated. Additionally, the investigation room has its own isolated workstation for viewing interrogation video, configured with a higher security clearance.

"We used physical keys for access control in our last building. The new system is far more efficient, yet despite the jump in technology, the platform is also quite user friendly, so there was no lengthy training process to get us up to speed. We’ve been very happy with it,” said Sergeant Dave Morgenstern.

“There are so many ways we can put this system to work, such as using our archives in an audit capacity to track evidence handling if a dispute arises in court,” said Nicholas McRay, Sanford’s senior project manager. “Security Center has been surprisingly adept at contouring itself to fit our sophisticated needs.”

Featured

  • The Yellow Brick Road

    The road to and throughout Wednesday's and Thursday's ISC West was crowded but it was amazing. Read Now

    • Industry Events
    • ISC West
  • An Inside Look From Napco at ISC West

    Get a look into the excitement at ISC West 2025 from Napco. Hear from some of their top-tech executives live from the show floor. Read Now

    • Industry Events
    • ISC West
  • Upping the Ante

    I am not a betting man in terms of cards, dice, blackjack or that wheel with the black marble racing around the circumference of a spinning wheel, but I would bet on the success of ISC West this year. Read Now

    • Industry Events
    • ISC West
  • It's Show Time

    I am one of those people that likes to see things get bigger and better. As advertised, ISC West is going to be bigger (more exhibitors) and better (more attendees). It’s show time in Las Vegas. Read Now

    • Industry Events
    • ISC West

New Products

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction.

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge.