OpenEye Provides Solution to Integration Problem

OpenEye Provides Solution to Integration Problem

OpenEye Provides Solution to Integration ProblemOpenEye, an innovator in the business of designing and manufacturing digital video recorders and surveillance equipment, announced today that CKE Restaurants Holdings, Inc. is deploying OpenEye E-Series recorders in 900 Carl's Jr. and Hardee's restaurants nationwide. CKE, which has more than 3,300 restaurant locations in 42 states and in 28 countries, needed a solution that allowed them to record quality video that integrated with their existing satellite uplink. 

“We identified OpenEye as being our solution after working with SSD Systems on the integration. The OpenEye engineering support was by far the best we’ve ever experienced. With OpenEye, we were actually able to do in five weeks what originally had been attempted in over three years,” said Anne Sullivan, director of loss prevention at CKE.

In just five weeks, CKE has already experienced a return on its investment. As a result of their ability to connect to surveillance video remotely via satellite, they have been able to impact food costs through case resolution and restitution. “Investigations that used to take up to eight hours can now be accomplished in less than two and with much better video quality,” said Sullivan.

Operational excellence is extremely important to the day in/day out operations of CKE’s business. “Most beneficial is OpenEye’s video connection and the user friendliness our field partners experience. Additionally, using their ReportStar health monitoring system, we are able to be proactive, as opposed to reactive, when managing the company-wide system,” Sullivan said.

Looking toward the future, CKE is focused on its partnership with SSD Systems and OpenEye. “As a result of our partnership, we were able to achieve excellent results,” said Sullivan. “We look forward to strengthening it by maximizing the benefits with OpenEye’s SaleGuard POS integration.”

For more information on OpenEye’s recorders and cameras, or any other OpenEye product, please contact your local sales representative or visit .

Featured

New Products

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.