Dortronics Receives Outstanding Customer Service Award from PSA Security Network

Dortronics Receives Outstanding Customer Service Award from PSA Security Network

  • May 22, 2013

Dortronics Receives Outstanding Customer Service Award from PSA Security NetworkDortronics Systems, Inc., a provider of standard and custom finish access control products, has been recognized with an award for outstanding customer service by PSA Security Network. The Outstanding Customer Service Team Award was presented to Dortronics in recognition of the exceptional customer service they have provided to PSA’s membership.

In accepting the award at the Vendor Awards Luncheon during the 2013 PSA-TEC event, Dortronics National Sales Manager, Bryan Sanderford, said, “We are honored to be acknowledged for something we consider to be one of Dortronics core competencies and biggest assets. Customer service is at the heart of our business and complements our industry-leading product line.”

PSA Security Network held its Vendor Awards Luncheon on Tuesday, May 7 during its PSA-TEC training and trade show event at the Westin Westminster in Westminster, Colorado. Voting for the awards is done by the PSA customer service team. PSA represents security system integrators who combine the purchasing power and the resources of large vendor groups with the strengths and personal attention of locally-owned companies. PSA integrators improve security performance through their access to the latest security products, best practices and other resources to develop cost-effective, security solutions.

“PSA and our sales channel members congratulate Dortronics on this achievement,” said Craig Patterson, director of vendor management, PSA Security Network. “They have consistently delivered a remarkable customer experience and are truly deserving of this award.”

Featured

  • Freedom of Choice

    In today's security landscape, we are witnessing a fundamental transformation in how organizations manage digital evidence. Law enforcement agencies, campus security teams, and large facility operators face increasingly complex challenges with expanding video data, tightening budget constraints and inflexible systems that limit innovation. Read Now

  • Accelerating a Pathway

    There is a new trend touting the transformational qualities of AI’s ability to deliver actionable data and predictive analysis that in many instances, seems to be a bit of an overpromise. The reality is that very few solutions in the cyber-physical security (CPS) space live up to this high expectation with the one exception being the new generation of Physical Identity and Access Management (PIAM) software – herein recategorized as PIAM+. Read Now

  • Protecting Your Zones

    It is game day. You can feel the crowd’s energy. In the parking lot. At the gate. In the stadium. On the concourse. Fans are eager to party. Food and merchandise vendors ready themselves for the rush. Read Now

  • Street Smarts

    The ongoing acceptance of AI and advanced data analytics has allowed surveillance camera technology to shift from being a tactical tool to a strategic business solution. Combining traditional surveillance technology with AI-based data-driven insights can streamline transportation systems, enhance traffic management, improve situational awareness, optimize resource allocation and streamline emergency response procedures. Read Now

  • Midtown Manhattan Shooting Kills 4, Including NYPD Officer

    Four people were killed, including a NYPD officer, in a midtown Manhattan shooting on Monday. That’s according to CNN. Read Now

Most   Popular

New Products

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame.

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge.