Dortronics Receives Outstanding Customer Service Award from PSA Security Network

Dortronics Receives Outstanding Customer Service Award from PSA Security Network

Dortronics Receives Outstanding Customer Service Award from PSA Security NetworkDortronics Systems, Inc., a provider of standard and custom finish access control products, has been recognized with an award for outstanding customer service by PSA Security Network. The Outstanding Customer Service Team Award was presented to Dortronics in recognition of the exceptional customer service they have provided to PSA’s membership.

In accepting the award at the Vendor Awards Luncheon during the 2013 PSA-TEC event, Dortronics National Sales Manager, Bryan Sanderford, said, “We are honored to be acknowledged for something we consider to be one of Dortronics core competencies and biggest assets. Customer service is at the heart of our business and complements our industry-leading product line.”

PSA Security Network held its Vendor Awards Luncheon on Tuesday, May 7 during its PSA-TEC training and trade show event at the Westin Westminster in Westminster, Colorado. Voting for the awards is done by the PSA customer service team. PSA represents security system integrators who combine the purchasing power and the resources of large vendor groups with the strengths and personal attention of locally-owned companies. PSA integrators improve security performance through their access to the latest security products, best practices and other resources to develop cost-effective, security solutions.

“PSA and our sales channel members congratulate Dortronics on this achievement,” said Craig Patterson, director of vendor management, PSA Security Network. “They have consistently delivered a remarkable customer experience and are truly deserving of this award.”

Featured

  • An Inside Look From Napco at ISC West

    Get a look into the excitement at ISC West 2025 from Napco. Hear from some of their top-tech executives live from the show floor. Read Now

    • Industry Events
    • ISC West
  • Upping the Ante

    I am not a betting man in terms of cards, dice, blackjack or that wheel with the black marble racing around the circumference of a spinning wheel, but I would bet on the success of ISC West this year. Read Now

    • Industry Events
    • ISC West
  • It's Show Time

    I am one of those people that likes to see things get bigger and better. As advertised, ISC West is going to be bigger (more exhibitors) and better (more attendees). It’s show time in Las Vegas. Read Now

    • Industry Events
    • ISC West
  • SIA Releases New Report on Operational Security Technology

    The Security Industry Association (SIA) has released an impactful new resource – Operational Security Technology: Principles, Challenges and Achieving Mission-Critical Outcomes Leveraging OST. Read Now

New Products

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure.

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame.