EET Europarts Improves Logistics Operations and Saves Money with IQinVision

EET Europarts Improves Logistics Operations and Saves Money with IQinVision

  • Dec 05, 2013

EET Europarts Improves Logistics Operations and Saves Money with IQinVisionIQinVision announced that EET Europarts relies on a combined IQinVision-Milestone-advanced IP video surveillance solution to document all transactions, improve customer service, and enhance overall productivity.

With annual sales topping $250 million, EET Europarts is one of the largest distributors of IT products and parts to more than 24 countries in Europe. The 113,000 square foot Logistics Center is located in Ballerup, Denmark, where the vast majority of shipments originates, shipping an average of 3,000 packages daily.

A few years ago, EET’s management sought to improve operations by more effectively documenting for their customers that the correct products had been accurately packaged and sent. This would help reduce employee errors and provide an audit trail to more efficiently solve any packaging mistakes. Timely, accurate documentation of all shipments would also improve customer service and customer relationships, and cut costs that EET normally had to cover in the event of shipping error claims.

The solution to EET Europarts’ challenges proved to be right under their noses, sitting on the shelves of the warehouse. Since 2009, the company had been a distributor of IQinVision HD megapixel network cameras. The company chose to optimize their logistics processes with IQeye network cameras because they are well known for their excellent image quality and high reliability. Further, IQeye cameras are quite easy to set up and operate. To view, record and export the video from the cameras, EET Europarts chose XProtect from Milestone Systems, the global industry leader in open platform IP video management software.

To date, more than 110 cameras are installed and managed by Milestone XProtect at the Logistics Center, with plans for approximately 200 total cameras to be deployed. The IQeye cameras are mounted primarily over tables in the packing and shipping areas. They are also installed in the receiving area to record if packages are damaged on arrival so that EET can contact freight forwarders and suppliers if something is wrong with a shipment and provide video footage to back up any damage claims.

When warehouse managers need to investigate a particular shipment, stored video can be accessed and viewed from remote desktops or handheld devices with the Milestone Mobile client. Very little live monitoring is needed. Video is recorded at 5-8 fps on four servers with a total of 48 TB of capacity.

“We are very satisfied with our IP video surveillance system,” commented EET Europarts Group Logistics Director, Tom Kjærulf. “We would not be able to run our Logistics Center without this kind of video surveillance system. The picture quality is crucial as we use this for evidence with our partners and customers. We could have spent less on cameras, but then, the lack of consistent, high-quality images would seriously limit our ability to have solid, provable documentation. The IQeye cameras deliver a very sharp, crisp image even in our difficult lighting conditions—reflections from the floor and from headlights, and a lot of movement.”

The IQeye­-Milestone solution has proven very effective in giving EET the solid documentation they need to speak confidently to customers and suppliers, reduce shipping errors and correct errors quickly, should they occur. Previously, management could only speculate on what might have happened to a shipment, now they can easily review what really happened.

“The IQeye cameras have proven their effectiveness many, many times when customers claim that they did not receive the goods ordered. We can prove the opposite with video very easily,” explained Kjærulf. “Our investment in this video surveillance system and the high-quality cameras has been a profitable one, which has been paid back several times.”

At the end of the day, EET Europarts management believes that their level of shipment documentation has significantly improved their customers’ confidence in EET’s abilities as a distributor, and this gives them an important competitive advantage. Another interesting by-product of the video surveillance program is that the company’s employees have a positive attitude toward the cameras because they feel a sense of security knowing the truth about deliveries is always available, should there be any doubt.

Featured

  • The Key to Wellbeing in the Office

    A few years ago, all we saw in the news was the ‘great resignation.’ Now we have another ‘great’ to deal with. According to CBRE, 2023 was the start of the ‘great return’ as office workers returned to their normal offices after working from home. The data shows that two-thirds of all U.S office buildings were more than 90% leased as of Q2 2023. Read Now

  • Failed Cybersecurity Controls Costing U.S. Businesses $30 Billion Yearly

    Panaseer recently released ControlWatch and the Continuous Controls Battle: Panaseer 2025 Security Leaders Report examining the cost of cybersecurity control failures and the impact of growing personal liability for security failings on security leaders. The report analyzes the findings of a survey of 400 security decision makers (SDMs) across the US and UK. It shows that security leaders feel under increasing pressure to provide assurances around cybersecurity, exposing them to greater personal risk – yet many lack the data and resources to accurately report and close cybersecurity gaps. Read Now

  • The Business Case for Video Analytics: Understanding the Real ROI

    For security professionals who may be hesitant to invest in video analytics, now's the time to reconsider. In a newly released Omdia report commissioned by BriefCam (now Milestone Systems), the research firm uncovered a compelling story: more than 85% of North American and European organizations that use video analytics achieve a return on investment within just one year. The study, which surveyed 140 end users across multiple industries, demonstrates that security technology is no longer just for security — it's a cross-organizational tool that delivers measurable business value far beyond traditional safety applications. Read Now

  • Survey: 54% of Organizations Cite Technical Debt as Top Hurdle to Identity System Modernization

    Modernizing identity systems is proving difficult for organizations due to two key challenges: decades of accumulated Identity and Access Management (IAM) technical debt and the complexity of managing access across multiple identity providers (IDPs). These findings come from the new Strata Identity-commissioned report, State of Multi-Cloud Identity: Insights and Trends for 2025. The report, based on survey data from the Cloud Security Alliance (CSA), highlights trends and challenges in securing cloud environments. The CSA is the world’s leading organization dedicated to defining standards, certifications, and best practices to help ensure a secure cloud computing environment. Read Now

Most   Popular

Featured Cybersecurity

Webinars

New Products

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation. 3

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions. 3

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols. 3