Monitronics Plans eContract Enhancements

Effective customer interaction is a critical factor in any potential sale, and technology plays a huge part in determining success or failure. That's why Monitronics plans a major enhancement this summer to its ground-breaking eContract mobile application with the integration of technology from DocuSign, an acknowledged leader in electronic signature technology.

Monitronics has made regular enhancements to eContract mobile app since its debut in early 2012. Its release had a huge impact on reducing hard-copy paperwork and streamlining the sales process for the company's Authorized Dealer Network. Using eContract, dealers can quickly complete an electronic version of each contract in the customer's home on an iPad or Android tablet. A PDF copy is then sent instantly to the company and the customer.

The integration of DocuSign will streamline the process even more. For example, the addition of DocuSign to eContract will:

Add another layer of security for transactions while instantly e-mailing the executed contract to both the customer and the dealer.

Provide a centralized method of data capture, which will create a single entry point for dealers.

Improve navigation and enhance interactivity for dealers and customers.

"eContract has always been a powerful tool for our dealers," said Bruce Mungiguerra, senior vice president of Operations for Monitronics. "We're constantly looking for new ways to streamline the contract process and help our dealers provide a positive customer experience. DocuSign will add functionality that benefits both the dealer and the customer, making eContract that much more valuable as a resource."

Featured

New Products

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening.

  • Automatic Systems V07

    Automatic Systems V07

    Automatic Systems, an industry-leading manufacturer of pedestrian and vehicle secure entrance control access systems, is pleased to announce the release of its groundbreaking V07 software. The V07 software update is designed specifically to address cybersecurity concerns and will ensure the integrity and confidentiality of Automatic Systems applications. With the new V07 software, updates will be delivered by means of an encrypted file.