Monitronics Plans eContract Enhancements

  • Apr 16, 2015

Effective customer interaction is a critical factor in any potential sale, and technology plays a huge part in determining success or failure. That's why Monitronics plans a major enhancement this summer to its ground-breaking eContract mobile application with the integration of technology from DocuSign, an acknowledged leader in electronic signature technology.

Monitronics has made regular enhancements to eContract mobile app since its debut in early 2012. Its release had a huge impact on reducing hard-copy paperwork and streamlining the sales process for the company's Authorized Dealer Network. Using eContract, dealers can quickly complete an electronic version of each contract in the customer's home on an iPad or Android tablet. A PDF copy is then sent instantly to the company and the customer.

The integration of DocuSign will streamline the process even more. For example, the addition of DocuSign to eContract will:

Add another layer of security for transactions while instantly e-mailing the executed contract to both the customer and the dealer.

Provide a centralized method of data capture, which will create a single entry point for dealers.

Improve navigation and enhance interactivity for dealers and customers.

"eContract has always been a powerful tool for our dealers," said Bruce Mungiguerra, senior vice president of Operations for Monitronics. "We're constantly looking for new ways to streamline the contract process and help our dealers provide a positive customer experience. DocuSign will add functionality that benefits both the dealer and the customer, making eContract that much more valuable as a resource."

Featured

  • It Always Rains in Florida

    Over the years, and many trips to various cities, I have experienced some of the craziest memorable things. One thing I always count on when going to Orlando is a massive rainstorm after the tradeshow has concluded the first day. Count on it, it is going to rain Monday evening. Expect that it will be a gully washer. Read Now

    • Industry Events

  • Live from GSX 2024 Preview

    It’s hard to believe, but GSX 2024 is almost here. This year’s show runs from Monday, September 23 to Wednesday, September 25 at the Orange County Convention Center in Orlando, Fla. The Campus Security Today and Security Today staff will be on hand to provide live updates about the security industry’s latest innovations, trends, and products. Whether you’re attending the show or keeping tabs on it from afar, we’ve got you covered. Make sure to follow the Live from GSX page for photos, videos, interviews, product demonstrations, announcements, commentary, and more from the heart of the show floor! Read Now

    • Industry Events

  • Elevate Your Business

    In today’s dynamic business environment, companies specializing in physical security are constantly evolving to remain competitive. One strategic shift these businesses can make to give them the advantage is a full or partial transition to a recurring revenue model, popularly called a subscription service. This approach will bring numerous benefits that not only enhance business stability but also improve customer relationships and drive innovation. Recurring monthly revenue (RMR) or recurring annual revenue (RAR) are two recurring cadence choices that work simply and effectively. Read Now

  • Playing a Crucial Role

    Physical security technology plays a crucial role in detecting and preventing insider cybersecurity threats. While it might seem like a stretch to connect physical security with cyber threats, the two are closely intertwined. Here’s how physical security technology can be leveraged to address both external and internal threats. Read Now

Most   Popular

Featured Cybersecurity

Webinars

New Products

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings. 3

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols. 3

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame. 3