coronavirus thermal facial recognition

Why Facial Recognition Systems Could Rise In Popularity During Coronavirus Pandemic

Security companies are updating their technology to recognize people wearing masks and measure temperatures, showing how facial recognition could become widely sought as a global security solution.

With fears of spreading the coronavirus at the forefront of everyone’s minds, security companies are arguing that facial recognition systems may be a safer, cleaner option than traditional biometric access control systems.

The claim is not coming without controversy, as fingerprint scanners have become increasingly common as access control solutions at facilities around the world. But as organizations like the Metropolitan Transportation Authority and New York Police Department shut down their typical employee fingerprint scanning protocols due to the pandemic, facial recognition could become a more attractive option to businesses.

Companies that include Dermalog in Germany and Telpo in China are pitching their technology to organizations as a way to avoid spreading the virus and other diseases through contaminated surfaces, the tech site OneZero reported.

Both companies are adding temperature-sensing technology to their facial recognition programs to meet demand for ways to detect if someone has a fever and should be asked to leave a facility or seek medical attention. Dermalog’s temperature sensing system is already being used by Thailand’s government for border control purposes, according to OneZero.

Telpo plans to launch facial recognition terminals with temperature sensing software that will work even if a person is wearing a mask, the company said.

“This technology can not only reduce the risk of cross-infection but also improve traffic efficiency by more than 10 times, which will save time and reduce congestion,” Telpo wrote in a press release. “It is suitable for government, customs, airports, railway stations, enterprises, schools, communities, and other crowded public places.”

The new developments in facial recognition systems’ ability to recognize mask-wearers came as the coronavirus spread through China. Chinese company Hanwang told The Financial Times that they updated their software to recognize nurses wearing masks after receiving several requests from hospitals in January.

Now Hanwang’s devices, which the company said rose in accuracy from about 50 percent to 95 percent, can work with a database of up to 50,000 employee faces. Chief technical officer Huang Lei told the Times that the system can use photos from the Chinese police identification card database but is not designed for incredibly large databases used by law enforcement.

According to OneZero, China’s Hanvon and Spain’s Herta say their facial recognition systems now work with and without masks, showing a growing demand for the technology. But doubts about the technology’s accuracy remains. A December report by the federal government's National Institute of Standards and Technology found that a majority of commercial facial recognition systems in the U.S. are less accurate at identifying people of color as compared to white people.

As the coronavirus pandemic continues to reshape people’s lives around the world, it would not be surprising if facial recognition steps in to become a widely sought solution for security needs. Kai-Shing Tao, chairman and CEO of Remark Holdings, which manufactures KanKan AI products, echoed this point in early March, according to BiometricUpdate.com.

“Though many countries have advocated the use of masks to try to prevent the spread of infectious diseases, the ability of governmental authorities in some countries to monitor the use of preventative measures such as masks has been limited by lack of efficient technology and reliance on manual methods,” Tao said. “We now see an opportunity to expand our health and safety capabilities to retail stores and areas with high traffic.”

Photo by NAUFAL ZAQUAN / Shutterstock.com

Featured

  • Pragmatism, Productivity, and the Push for Accountability in 2025-2026

    Every year, the security industry debates whether artificial intelligence is a disruption, an enabler, or a distraction. By 2025, that conversation matured, where AI became a working dimension in physical identity and access management (PIAM) programs. Observations from 2025 highlight this turning point in AI’s role in access control and define how security leaders are being distinguished based on how they apply it. Read Now

  • Report: Cyber Attackers Continue to Turn to AI-Based Tools to Avoid Detection

    Comcast Business recently released its 2025 Cybersecurity Threat Report, a comprehensive analysis of 34.6 billion cybersecurity events detected between June 1,2024 and May 31, 2025. Now in its third year, the report offers business leaders a unique perspective into the evolving threat landscape and provides actionable insights to help organizations strengthen their defenses and align cybersecurity with business risk. Read Now

  • Axis Communications Creates AI-powered Video Surveillance Orchestra

    What if cameras could not only see the world, but interpret it—and respond like orchestra musicians reading sheet music: instantly, precisely, and in perfect harmony? That’s what global network technology leader Axis Communications set to find out. Read Now

  • Just as Expected

    GSX produced a wonderful tradeshow earlier this week. Monday was surprisingly strong in the morning, and the afternoon wasn’t bad at all. That’s Monday’s results and asking attendees to travel on Sunday. Just a quick hint, no one wants to give up their weekend to travel and set up an exhibit booth. I’m just saying. Read Now

    • Industry Events
    • GSX
  • NOLA: The Crescent City

    Twenty years later we finds ourselves in New Orleans. Twenty years ago the aftermath of Hurricane Katrina forced exhibitors and attendees to look elsewhere for tradeshow floor space. Read Now

    • Industry Events
    • GSX

New Products

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.