New Evolution of Gallagher Security's SMB to Debut at ISC West

  • Mar 13, 2024

Global security manufacturer, Gallagher Security is kicking off a series of announcements in the lead up to ISC West by spotlighting the evolution of Security Made Better (SMB), a cloud-based solution delivering integrated security in an accessible app format.

Designed with the same powerful hardware as Gallagher’s enterprise solution, but simplified so anyone can use it, this new era of SMB offers End Users and installers additional functionality and increased value for an enhanced security experience.

“We’ve added over 20 features in the past two years, all off the back of customer feedback” says Lisa Tubb, Senior Product Manager for SMB. “Additions like User Codes, Temporary Users, and User Access Schedules give our customers more control over their sites, but we’ve also made improvements with our Channel Partners in mind, too. SMB's Test Mode streamlines the installation process, and support for IP alarms and periodic dialing gives partners more services to provide their customers. These additions align with the product’s ethos of being quick and easy for our Partners to install.”

Enhancements such as these have been designed to empower SMB users with greater flexibility and security controls aligned with the changing needs of today’s business world.

“Our goal with SMB is to deliver a premium security product without operational complexity,” Lisa explains. From the moment a user logs on, they’re guided through the SMB app via a clear and direct interface that makes managing security a breeze, regardless of their familiarity using mobile apps. Sites can be armed and disarmed with a simple tap, user access can be assigned in minutes, and movement around the site can be viewed instantly. And because SMB has a cloud-based architecture, as more new features roll out, they’re added to the users' systems automatically, providing all the benefits of upgrades without the time and effort it takes to install them.

Lisa elaborates: “We see it as breaking down the barriers of access control and intrusion detection for businesses with elevated security needs, but who don’t need all the bells and whistles of an enterprise system, like childcare facilities, retail stores, restaurants, and other business such as law or medical offices.”

The next evolution of Gallagher’s SMB solution will be on display at booth #27099 at ISC West from April 9-12.

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