Milestone Systems Enhances Cloud Connectivity and the Care Plus Experience with the Latest XProtect Release

Milestone Systems, a provider of open platform video management software (VMS), today announced the release of the R2 2024 update to its XProtect platform. This release introduces XProtect Remote Manager, a cloud-connected service that enhances the value of Care Plus subscriptions. The update also includes improvements to user experience and expanded language support.

As organizations increasingly seek flexible, efficient ways to manage their video security systems, Milestone is expanding the value of its Care Plus subscription. The company is introducing XProtect Remote Manager, a cloud-connected service that allows XProtect administrators to monitor the health and status of distributed XProtect installations in one view from anywhere through a browser.

XProtect Remote Manager enables administrators to:

  • View real-time health status of devices and servers across multiple sites
  • Manage basic camera settings remotely
  • Grant or revoke reseller access to customer sites

While XProtect Remote Manager is still in its early stages, it represents a significant step in Milestone's cloud strategy, laying the groundwork for future enhancements and capabilities. The latest XProtect release also includes updates aimed at improving user experience and expanding global accessibility:

  • A new layout for video grids in Mobile Clients for Tablets, optimizing space usage and enhancing visibility
  • Vietnamese language support added to operator clients, furthering Milestone's commitment to serving diverse markets
  • Additionally, Milestone has overhauled its XProtect 360 Split View plugin, improving video loading speed, reducing memory consumption, and enhancing overall stability for users working with 360-degree cameras.

These updates reflect Milestone's ongoing dedication to innovation and its responsiveness to customer needs. By continually refining its offerings and exploring new technologies, Milestone aims to provide video management solutions that not only meet current demands but are also adaptable to future challenges in the security industry.

Featured

  • The Key to Wellbeing in the Office

    A few years ago, all we saw in the news was the ‘great resignation.’ Now we have another ‘great’ to deal with. According to CBRE, 2023 was the start of the ‘great return’ as office workers returned to their normal offices after working from home. The data shows that two-thirds of all U.S office buildings were more than 90% leased as of Q2 2023. Read Now

  • Failed Cybersecurity Controls Costing U.S. Businesses $30 Billion Yearly

    Panaseer recently released ControlWatch and the Continuous Controls Battle: Panaseer 2025 Security Leaders Report examining the cost of cybersecurity control failures and the impact of growing personal liability for security failings on security leaders. The report analyzes the findings of a survey of 400 security decision makers (SDMs) across the US and UK. It shows that security leaders feel under increasing pressure to provide assurances around cybersecurity, exposing them to greater personal risk – yet many lack the data and resources to accurately report and close cybersecurity gaps. Read Now

  • The Business Case for Video Analytics: Understanding the Real ROI

    For security professionals who may be hesitant to invest in video analytics, now's the time to reconsider. In a newly released Omdia report commissioned by BriefCam (now Milestone Systems), the research firm uncovered a compelling story: more than 85% of North American and European organizations that use video analytics achieve a return on investment within just one year. The study, which surveyed 140 end users across multiple industries, demonstrates that security technology is no longer just for security — it's a cross-organizational tool that delivers measurable business value far beyond traditional safety applications. Read Now

  • Survey: 54% of Organizations Cite Technical Debt as Top Hurdle to Identity System Modernization

    Modernizing identity systems is proving difficult for organizations due to two key challenges: decades of accumulated Identity and Access Management (IAM) technical debt and the complexity of managing access across multiple identity providers (IDPs). These findings come from the new Strata Identity-commissioned report, State of Multi-Cloud Identity: Insights and Trends for 2025. The report, based on survey data from the Cloud Security Alliance (CSA), highlights trends and challenges in securing cloud environments. The CSA is the world’s leading organization dedicated to defining standards, certifications, and best practices to help ensure a secure cloud computing environment. Read Now

Featured Cybersecurity

Webinars

New Products

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.” 3

  • Automatic Systems V07

    Automatic Systems V07

    Automatic Systems, an industry-leading manufacturer of pedestrian and vehicle secure entrance control access systems, is pleased to announce the release of its groundbreaking V07 software. The V07 software update is designed specifically to address cybersecurity concerns and will ensure the integrity and confidentiality of Automatic Systems applications. With the new V07 software, updates will be delivered by means of an encrypted file. 3

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction. 3