TMA Awards Four Mel Mahler Awards for Outstanding Contributions

The Monitoring Association’s (TMA) President Steve Butkovich honored four of TMA’s long-serving volunteers for their impactful contributions to TMA’s ASAP service with the 2024 Mel Mahler Award, formerly known as the President’s Award on Oct. 9th at the 2024 Annual Meeting in St. Thomas, U.S. Virgin Islands. The Mel Mahler Award is presented at the discretion of the TMA president in recognition of outstanding contributions within his/her tenure. The 2024 Mel Mahler Award recipients are Bill Hobgood, CommSys Incorporated; Jennifer Holloway, CIBC Bank; Daniel Oppenheim, Affiliated Monitoring; and Pam Petrow, Vector Security.

Jennifer Holloway, managing director – market lead, Security Industry Group, CIBC Bank USA, was recognized for her expert counsel and partnership in navigating a pathway forward for ASAP to achieve its full potential. “You’ve collaborated with our leaders to develop a bold, strategic financial plan to ensure its long-term success. You’ve been a valued collaborator and ally, engaging and proactive in raising the funding required for technological enhancements and expansive service adoption,” commented Butkovich when presenting the award.

“I am deeply honored to receive the Mel Mahler award from TMA for my work on ASAP. I’m grateful to have an opportunity to contribute to this life-saving initiative. The progress made on ASAP to PSAP over the last year is a testament to the remarkable leadership of Steve Butkovich and the invaluable contributions of ASAP co-chairs Daniel Oppenheim and Pam Petrow. This award holds special meaning for me, as Mel was my client at CIBC Bank for many years, and I admired his unwavering commitment to the industry and TMA.”

When awarding the Mel Mahler Award to Daniel Oppenheim, CEO of Affiliated Monitoring, President Butkovich called attention to Oppenheim’s uncompromising vision, fierce determination, and intense passion for ASAP, noting he’d been a pivotal, driving force for change and growth. “You’ve worked tirelessly in pursuit of excellence at every turn. Under your leadership, ASAP has set a course to achieve heightened levels of service quality and accelerated expansion and adoption. Through your unwavering efforts, more lives will be saved in communities nationwide. TMA is indebted to you,” stated President Butkovich.

Pam Petrow, president and CEO of Vector Security, was recognized for his uncompromising leadership and unmatched depth of commitment to ASAP since its inception almost two decades ago. “You’ve invested countless hours to ensure the successful implementation and operation of the ASAP service. You’ve established strong, positive, productive partnerships across all ASAP stakeholder communities. You not only laid the foundation upon which ASAP is built, but you’ve also played a crucial role in defining its future,” President Butkovich emphasized when presenting the award.

“It is truly an honor to receive the Mel Mahler Award. It has been a privilege working with Daniel and Jennifer to create and implement the next generation ASAP initiative,” said Petrow.

When presenting the 2024 Mel Mahler Awards to Bill Hobgood, a consultant at CommSys Incorporated, President Butkovich expressed his sincere appreciation to Bill, who was the lead ASAP implementer since ASAP’s beginning, stating, “To many, you have been the face of ASAP. You’ve been on the front lines, working closely with ECCs and supporting monitoring centers in securing the necessary certifications. You’ve been a champion for the service at every step in its journey.”

“Receiving the Mel Mahler Award from TMA is an incredible honor and truly humbling experience. This award is a testament to the collective effort and support of my colleagues and loved ones who have been instrumental in my journey with the ASAP program since 2004,” shared Hobgood. “I am profoundly grateful to TMA and President Butkovich for this recognition. It inspires me to continue striving for innovation and excellence in our public-private partnership surrounding the ASAP program.”

Featured

  • Cutting Retail Losses

    Retail is still a more complex and dynamic security vertical in modern society. Inherent challenges with in-store and distribution center operations are primarily due to constantly shifting consumer buying trends. Retailers must show daily flexibility to keep workers, meet sales goals and attract customers while maintaining safe and efficient operations. Retail is an intricate web of interconnected elements. Read Now

  • The Key to Wellbeing in the Office

    A few years ago, all we saw in the news was the ‘great resignation.’ Now we have another ‘great’ to deal with. According to CBRE, 2023 was the start of the ‘great return’ as office workers returned to their normal offices after working from home. The data shows that two-thirds of all U.S office buildings were more than 90% leased as of Q2 2023. Read Now

  • Failed Cybersecurity Controls Costing U.S. Businesses $30 Billion Yearly

    Panaseer recently released ControlWatch and the Continuous Controls Battle: Panaseer 2025 Security Leaders Report examining the cost of cybersecurity control failures and the impact of growing personal liability for security failings on security leaders. The report analyzes the findings of a survey of 400 security decision makers (SDMs) across the US and UK. It shows that security leaders feel under increasing pressure to provide assurances around cybersecurity, exposing them to greater personal risk – yet many lack the data and resources to accurately report and close cybersecurity gaps. Read Now

  • The Business Case for Video Analytics: Understanding the Real ROI

    For security professionals who may be hesitant to invest in video analytics, now's the time to reconsider. In a newly released Omdia report commissioned by BriefCam (now Milestone Systems), the research firm uncovered a compelling story: more than 85% of North American and European organizations that use video analytics achieve a return on investment within just one year. The study, which surveyed 140 end users across multiple industries, demonstrates that security technology is no longer just for security — it's a cross-organizational tool that delivers measurable business value far beyond traditional safety applications. Read Now

Featured Cybersecurity

Webinars

New Products

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction. 3

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings. 3

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame. 3