Ask The Expert

This month's expert answers one of today's most popular questions: "How do I converge?"

OVER the past couple of years, security professionals have had to learn to work in a very different world -- one that includes professionals from the IT department. Rapid changes in technology have brought about a convergence of physical security and IT security that would have been difficult to imagine a decade ago.

This subject is being addressed in this magazine and others in the industry as convergence makes the move from an interesting idea to a reality. But where does this leave the corporate end user who suddenly faces blending two disparate departments within the organization? What steps can you take to make the transition work? And if you look to outside help, how can you be sure that you are getting what you need?

ISSUE: Can convergence be handled in-house?

SOLUTION: Before IT staff members agree to allow security data on the network, they will want to know what equipment is involved, what demands it will place on the infrastructure and who will be overseeing the project from the security side.

That means that an in-house security staff may have to learn a new set of skills. And with many staff members coming to the job with a law enforcement background, computer skills may be in short supply. It may make sense to send security staff members to classes for training on IT issues. But it may take weeks or months to bring them fully up to speed.

An outside security system integrator, whose livelihood depends upon keeping current on technology, may be the best bridge between the security and IT departments.

IT staffs are generally cautious and skeptical about adding new systems to the corporate network. This is a proper approach, given the importance of the information being moved along the data highway. Finding an integrator that can inspire confidence with the IT folks is a good first step in beginning the convergence of security and IT.

ISSUE: How can a security integrator prove competence in the IT world?

SOLUTION: A skilled integrator with an IT background will be able to show one or more industry-recognized credentials that help to demonstrate knowledge. Among these are Microsoft-Certified Professional, Microsoft-Certified Systems Engineer and Cisco-Certified Network Administrator.

There also are certifications, such as Certified Protection Professional and Physical Security Professional, awarded by industry associations that also can demonstrate competency. And an employee with a four-year degree in computer engineering or other related field should be reassuring.

ISSUE: Are there any alternatives to security and IT sharing the corporate network?

SOLUTION: The advantages of having security systems on the network are too strong to turn away from at this point. But one alternative beginning to surface is the creation of standalone IP networks that are just for security. This arrangement involves the same type of equipment and standards of wiring, but does not use the regular corporate bandwidth. Security data will be shared via a parallel network isolated from the enterprise network.

While separate pipelines for physical security functions can work well, many times getting adequate network space comes down to the fine art of negotiation between the IT and security staffs.

Look for ways to minimize conflict. For instance, the security department can consider things like sending out smaller packets of data (for IP video) during peak activity periods. A knowledgeable, experienced systems integrator should be able to help negotiate an arrangement that will keep everyone happy and sharing in the benefits of technology advances.

This month's question from a reader asks:

ISSUE: I am a security director for a retailer with stores across several northern states. We operate a large warehouse in Minnesota, where the winters can be extremely cold and windy. The outdoor camera housings we use have had problems. If the heater stops working, we have to replace the entire housing. Also, the housings don't seem to be entirely airtight. Is there any advice you can give on a type of fixed and dome camera housing that might work best in our climate?

SOLUTION: Most CCTV manufacturers design exterior enclosures to withstand varying environments. Temperature, humidity, precipitation and sunlight are considerations that all CCTV manufacturers factor when designing camera enclosures and domes. Factory- and field-installed accessories typically include blower, heater, window defroster, sun shroud and thermal insulation.

Wind chill and ice storms are the two most difficult factors that impact your CCTV enclosures. Wind chills that exceed -60 degrees Fahrenheit can play havoc with your PTZ camera. The mechanical components of PTZ are not designed for these conditions. You must ensure when purchasing PTZ cameras for extremely cold environments that your units are insulated and contain heat strips with maximum wattage output.

Most pan/tilts have stepper motors that generate heat. This is a great by-product to help keep the unit warm. It also dictates the constant running of a blower motor to help circulate air during the summer months. This helps preserve the life of your unit's circuitry when things heat up. The constant movement of air helps keep the enclosure or dome's plexiglas defogged.

Don't hesitate to ask your security systems integrator to ensure that he or she has properly sealed your dome after opening the unit for a preventative maintenance check. Room temperature vulcanizing is a silicone that works great when resealing your dome. Technical support recommends that you apply RTV not only to the dome seal, but also to the last two to three threads of the mounting bracket as it mates to the dome.

What's on your mind? Do you have a question or a topic that you'd like addressed in Ask The Expert? If so, please e-mail it to [email protected].

Featured

  • 2025 Gun Violence Statistics Show Signs of Progress

    Omnilert, a national leader in AI-powered safety and emergency communications, has released its 2025 Gun Violence Statistics, along with a new interactive infographic examining national and school-related gun violence trends. In 2025, the U.S. recorded 38,762 gun-violence deaths, highlighting the continued importance of prevention, early detection, and coordinated response. Read Now

  • Big Brand Tire & Service Rolls Out Interface Virtual Perimeter Guard

    Interface Systems, a managed service provider delivering remote video monitoring, commercial security systems, business intelligence, and network services for multi-location enterprises, today announced that Big Brand Tire & Service, one of the nation’s fastest-growing independent tire and automotive service providers, has eliminated costly overnight break-ins and significantly reduced trespassing and vandalism at a high-risk location. The company achieved these results by deploying Interface Virtual Perimeter Guard, an AI-powered perimeter security solution designed to deter incidents before they occur. Read Now

  • The Evolution of ID Card Printing: Customer Challenges and Solutions

    The landscape of ID card printing is evolving to meet changing customer needs, transitioning from slow, manual processes to smart, on-demand printing solutions that address increasingly complex enrollment workflows. Read Now

  • TSA Awards Rohde & Schwarz Contract for Advanced Airport Screening Ahead of Soccer World Cup 2026

    Rohde & Schwarz, a provider of AI-based millimeter wave screening technology, announced today it has won a multi-million dollar award from TSA to supply its QPS201 AIT security scanners to passenger security screening checkpoints at selected Soccer World Cup 2026 host city airports. Read Now

  • Brivo, Eagle Eye Networks Merge

    Dean Drako, Chairman of Brivo, the leading global provider of cloud-native access control and smart space technologies, and Founder of Eagle Eye Networks, the global leader in cloud AI video surveillance, today announced the two companies will merge, creating the world’s largest AI cloud-native physical security company. The merged company will operate under the Brivo name and deliver a truly unified cloud-native security platform. Read Now

New Products

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure.