Healthy Tips For Business

Integrators play key role for hospitals both large and small

Healthcare is a booming industry that is faring better in the present economic climate than most other security markets. What is especially appealing is that it is not a one-size-fits-all market. Regardless of the size or type of the healthcare customer, they all present unique challenges due to the many regulations that govern them.

To successfully help healthcare customers choose a solution, an integrator must be mindful of five important steps.

Know the healthcare environment. Healthcare presents some unique challenges, including 24/7 business hours, protect in place policies -- governing the containment of fumes from hazardous materials -- policies, infection control and securing controlled and dangerous substances.

Regulations and compliance codes read like a bowl of alphabet soup. Among the most important are the National Fire Protection Association, a group with which most integrators are familiar; Centers for Medicare and Medicaid Services, which is the U.S. federal agency that administers Medicare, Medicaid and the Children's Health Insurance Program; and the Joint Commission which evaluates and accredits more than 16,000 healthcare organizations and programs. It is the nation’s predominant standards-setting and accrediting body in healthcare, and the Health Insurance Portability and Accountability Act of 1996 protects the privacy of individually identifiable health information and the confidentiality provisions of the Patient Safety Rule.

When talking to a healthcare facility administrator, note the focus on efficiency and workflow, which are keys to controlling costs. Emphasize these characteristics of provided systems. Discuss alarm distribution, wireless access control, and the other products and solutions that provide security but in the least costly and intrusive manner. This latter point cannot be stressed enough. With all the talk about efficiency, enabling patient care still rules as priority No. 1. How the installation will be done is extremely important.

Get involved. Industry associations are an excellent way to keep up to develop relationships and speed on the latest trends. Two organizations that focus on the safety and security of the healthcare industry are the American Society of Healthcare Engineering and the International Association for Healthcare Security and Safety. Both have local chapters to make it easy to get involved.

Understand how healthcare facilities perceive security. Typically, each facility has some type of integrated security system. However, that system may be limited to traditional areas such as the pharmacy and nursery. Most also will have developed an emergency management plan. Understanding how the facility’s present technology and processes contribute to these plans will help determine where end users fit in. Hot topics include emergency management and lockdown abilities, visitor management and credential strategies.

Don’t ignore smaller facilities. Until recently, security at Sandhills Regional Medical Center in Hamlet, N.C., involved locks and keys. Assistant administrator Thomas Roddy, said officials then determined that the center needed greater security.

“The hospital required something that was not too invasive and could be easily installed,” said Kevin Lamonds, system technician with Seven Oaks Doors and Hardware of Oakboro, N.C. “In addition to providing a system that was easy to administrate, we also faced the many installation restrictions one has in medical buildings, including limitations on where you can drill and lay wire.

“We were told the Schlage bright blue Web-enabled security system was created for applications such as ours versus the more costly, complex systems created for large multi-building medical center campuses,” Roddy said.

Bright blue lets users access, monitor and manage their system from any computer running a standard Web browser. The system features a plug-and-play design and an embedded application which eliminates the need for special software or a dedicated PC.

“The system economically and efficiently meets our objectives of providing greater security as well as an audit trail,” Roddy said. “We can now determine who has accessed what offices and when to ensure that only authorized people enter specified doors. Thankfully, we haven’t had to use any of the more advanced system features, such as lockdown, but it’s sure nice to know that they are available. Our doctors and staff appreciate the added convenience of the proximity cards versus lock and key. In fact, some of them report that they feel like they’re ‘with the times’ now.”

Consider the future. Regulations change, requiring adjustments to security and emergency management plans. New technologies also will emerge, providing greater efficiency and reductions in risk liability. There will be a greater convergence between logical and physical security and industry growth will continue, creating more new wings and added renovations.

Today’s healthcare security professionals must be able choose the specific lock they need today, with confidence that it can be upgraded later without ever taking it off the door. They need options to truly customize their security solution, quickly migrate to future needs, provide seamless integration with present software and render better security, now and later, at a lower cost of ownership.

The new Schlage AD Series locks let providers customize the level of security needed at each door with a large selection of credentials and networking options. Although protecting people in their facilities is today’s most important security priority, the locks also protect the provider’s investment. It is easy to add more locks or change credentials, networking options or software without replacing the locks. Upgrades can be as simple as switching one module for another.

Partner with your vendor.More often than not, your vendor will have relationships with the healthcare facility. They should have people who are familiar with healthcare regulations and compliance issues and can educate you on the healthcare environment and trends.

About the Author

Matt Conrad is the director of healthcare markets for Ingersoll Rand Security Technologies.

Featured

  • New Report Reveals Top Trends Transforming Access Controller Technology

    Mercury Security, a provider in access control hardware and open platform solutions, has published its Trends in Access Controllers Report, based on a survey of over 450 security professionals across North America and Europe. The findings highlight the controller’s vital role in a physical access control system (PACS), where the device not only enforces access policies but also connects with readers to verify user credentials—ranging from ID badges to biometrics and mobile identities. With 72% of respondents identifying the controller as a critical or important factor in PACS design, the report underscores how the choice of controller platform has become a strategic decision for today’s security leaders. Read Now

  • Overwhelming Majority of CISOs Anticipate Surge in Cyber Attacks Over the Next Three Years

    An overwhelming 98% of chief information security officers (CISOs) expect a surge in cyber attacks over the next three years as organizations face an increasingly complex and artificial intelligence (AI)-driven digital threat landscape. This is according to new research conducted among 300 CISOs, chief information officers (CIOs), and senior IT professionals by CSC1, the leading provider of enterprise-class domain and domain name system (DNS) security. Read Now

  • ASIS International Introduces New ANSI-Approved Investigations Standard

    • Guard Services
  • Cloud Security Alliance Brings AI-Assisted Auditing to Cloud Computing

    The Cloud Security Alliance (CSA), the world’s leading organization dedicated to defining standards, certifications, and best practices to help ensure a secure cloud computing environment, today introduced an innovative addition to its suite of Security, Trust, Assurance and Risk (STAR) Registry assessments with the launch of Valid-AI-ted, an AI-powered, automated validation system. The new tool provides an automated quality check of assurance information of STAR Level 1 self-assessments using state-of-the-art LLM technology. Read Now

  • Report: Nearly 1 in 5 Healthcare Leaders Say Cyberattacks Have Impacted Patient Care

    Omega Systems, a provider of managed IT and security services, today released new research that reveals the growing impact of cybersecurity challenges on leading healthcare organizations and patient safety. According to the 2025 Healthcare IT Landscape Report, 19% of healthcare leaders say a cyberattack has already disrupted patient care, and more than half (52%) believe a fatal cyber-related incident is inevitable within the next five years. Read Now

New Products

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame.

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.