North Carolina Police Department Uses Brivo Technology To Improve Security

Brivo Systems LLC, provider ofWeb applications for access control and security systems, recently announced that the Raleigh, N.C., Police Department (RPD) has deployed Brivo ACS WebService at its headquarters building and a growing number of police substations and other locations. ASG Security is the integrator on this ongoing project.

Prior to installing Brivo, the RPD utilized key pads at the entrances to some of its stations. Officers and staff gained access by entering a code, however if a non-authorized person learned the code, building security was compromised.

Gregory Curtis from ASG Security met with RPD staff to demonstrate Brivo ACS WebService and another top-line access control system. Over the course of a series of meetings, the RPD IT department was increasingly involved with the process and IT staff came away impressed with what the Brivo system had to offer, Curtis said.

Raleigh Police wanted to more effectively control access at all their buildings, but they wanted a system that provided both central and on-site administration so each “captain could manage their own ship,” as Curtis put it. In addition to such tiered administration, the initial planning also called for a combination of both existing keypads and new card readers.

RPD implemented Brivo ACS WebService at one of their satellite offices and assessed soon after that they did not need redundant systems, so keypads were dropped. At present, a single Brivo system manages access for about 1,000 sworn and civilian members of the RPD as well as subcontractors and other personnel, covering more than 30 access doors at 11 locations, including the downtown headquarters.

System administrators have created at least 20 different personnel groups to manage access at each location and to provide access across some or all locations for appropriate personnel. From implementation of the first Brivo system about seven years ago, RPD has steadily rolled out Brivo ACS to cover more locations. And because of excellent system performance to date, additional locations, as they come online, are planned for Brivo implementation as well.

As Curtis explained, in addition to flexible, scalable management, a big advantage for the RPD was that they did not have to invest in server capacity or software in order to get up and running -- all of that is managed by Brivo. Initially, each sub-station building was managed by someone at that location, but as time has progressed, the number of administrators across the system has been reduced and more control has gravitated to the two main administrators, in the Internal Affairs Department, at headquarters.

“This really is a classic Brivo story: we start with one building and over time -- due to our ease of use, minimal hardware expense and hassle, and the simplicity of scaling -- the installation has grown whenever the RPD was ready with a new building or when they refurbished a location,” said Steve Van Till, Brivo president and CEO. “Starting from one sub-station, now a single Brivo system manages 11 buildings, with more than one thousand daily interactions, in locations spread out over an entire city.”

Featured

  • The Evolution of IP Camera Intelligence

    As the 30th anniversary of the IP camera approaches in 2026, it is worth reflecting on how far we have come. The first network camera, launched in 1996, delivered one frame every 17 seconds—not impressive by today’s standards, but groundbreaking at the time. It did something that no analog system could: transmit video over a standard IP network. Read Now

  • From Surveillance to Intelligence

    Years ago, it would have been significantly more expensive to run an analytic like that — requiring a custom-built solution with burdensome infrastructure demands — but modern edge devices have made it accessible to everyone. It also saves time, which is a critical factor if a missing child is involved. Video compression technology has played a critical role as well. Over the years, significant advancements have been made in video coding standards — including H.263, MPEG formats, and H.264—alongside compression optimization technologies developed by IP video manufacturers to improve efficiency without sacrificing quality. The open-source AV1 codec developed by the Alliance for Open Media—a consortium including Google, Netflix, Microsoft, Amazon and others — is already the preferred decoder for cloud-based applications, and is quickly becoming the standard for video compression of all types. Read Now

  • Cost: Reactive vs. Proactive Security

    Security breaches often happen despite the availability of tools to prevent them. To combat this problem, the industry is shifting from reactive correction to proactive protection. This article will examine why so many security leaders have realized they must “lead before the breach” – not after. Read Now

  • Achieving Clear Audio

    In today’s ever-changing world of security and risk management, effective communication via an intercom and door entry communication system is a critical communication tool to keep a facility’s staff, visitors and vendors safe. Read Now

  • Beyond Apps: Access Control for Today’s Residents

    The modern resident lives in an app-saturated world. From banking to grocery delivery, fitness tracking to ridesharing, nearly every service demands another download. But when it comes to accessing the place you live, most people do not want to clutter their phone with yet another app, especially if its only purpose is to open a door. Read Now

New Products

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure.