What's New At ADT?

Old news is suddenly the news as ADT completed the acquisition of Brink’s/Broadview May 14. The acquisition also meant a restructuring of sorts, one designed to better serve the customer, whether they be residential, small business or commercial.

ADT Worldwide President Naren Gursahaney said that the company had reached “a pivotal point in our rich history,” meaning that the company will now have two primary service divisions: residential/small business and commercial.

Introducing John Kenning to the business media, Gursahaney said he would take on the commercial side of ADT’s operations, including larger commercial accounts, its federal systems division and specific verticals --  including banking and retail.

The commercial division is responsible for revenues that exceed $2 billion, while the residential unit brings in $2.8 billion.

Kenning will be president of ADT’s commercial business unit in North America. Kenning joined ADT from the telecommunications industry, specifically, Nortel.

Three changes will occur to the commercial unit, unveiled by Gursahaney, with the first being advances in integrating more complex technologies, as well as the firm responding to technology changes; and finally, getting a handle on worldwide economic conditions.

Kenning said the company is pushing forward in leading with new technologies, including IP-connected video solutions and wireless technologies.

“The world is going more than IP,” Kenning said. “It’s going wireless. We’re driving that across the ADT commercial organization.”

The residential/small business group is run by John Koch, who mentioned four business changes that his division will be looking at implementing, including gaining 1.3 million new customers from the Broadview acquisition.

ADT’s residential unit will now have 6.2 million accounts. ADT also plans to integrate channel programs, move head on in facing technical opportunities of integrating monitoring platforms located in Knoxville, Tenn., and Irving, Texas. Finally, ADT plans to unify consumer marketing for a unified presence.

One challenge of the acquisition will be integrating Brink’s/Broadview dealers with ADT’s program where pay is affected, however, Koch said there really are more similarities and differences between the two companies.

“The overall economics of the programs are very similar,” Koch said. “There are differences in what we pay; we pay them [dealers] about the same, but we pay them in different ways.”

The companies will continue to look difference for the next 100 days but an advisory team has been working to design the integration of the two companies as Brink’s/Broadview will slowly be rebranded into ADT as they train on ADT systems.

Worldwide economics plays a key role in company activities, but Gursahaney said the Asia-Pacific region is doing very well, but Europe is facing serious problems, those being connected to the bankruptcy of Greece. The U.S. commercial sector has sent out “mixed signals” with some vertical markets having a promising outlook, but others still mired in a recession.

About the Author

Ralph C. Jensen is the Publisher/Editor in chief of Security Today magazine.

Featured

  • Report: 47 Percent of Security Service Providers Are Not Yet Using AI or Automation Tools

    Trackforce, a provider of security workforce management platforms, today announced the launch of its 2025 Physical Security Operations Benchmark Report, an industry-first study that benchmarks both private security service providers and corporate security teams side by side. Based on a survey of over 300 security professionals across the globe, the report provides a comprehensive look at the state of physical security operations. Read Now

    • Guard Services

  • Identity Governance at the Crossroads of Complexity and Scale

    Modern enterprises are grappling with an increasing number of identities, both human and machine, across an ever-growing number of systems. They must also deal with increased operational demands, including faster onboarding, more scalable models, and tighter security enforcement. Navigating these ever-growing challenges with speed and accuracy requires a new approach to identity governance that is built for the future enterprise. Read Now

  • Eagle Eye Networks Launches AI Camera Gun Detection

    Eagle Eye Networks, a provider of cloud video surveillance, recently introduced Eagle Eye Gun Detection, a new layer of protection for schools and businesses that works with existing security cameras and infrastructure. Eagle Eye Networks is the first to build gun detection into its platform. Read Now

  • Report: AI is Supercharging Old-School Cybercriminal Tactics

    AI isn’t just transforming how we work. It’s reshaping how cybercriminals attack, with threat actors exploiting AI to mass produce malicious code loaders, steal browser credentials and accelerate cloud attacks, according to a new report from Elastic. Read Now

  • Pragmatism, Productivity, and the Push for Accountability in 2025-2026

    Every year, the security industry debates whether artificial intelligence is a disruption, an enabler, or a distraction. By 2025, that conversation matured, where AI became a working dimension in physical identity and access management (PIAM) programs. Observations from 2025 highlight this turning point in AI’s role in access control and define how security leaders are being distinguished based on how they apply it. Read Now

Most   Popular

New Products

  • A8V MIND

    A8V MIND

    Hexagon’s Geosystems presents a portable version of its Accur8vision detection system. A rugged all-in-one solution, the A8V MIND (Mobile Intrusion Detection) is designed to provide flexible protection of critical outdoor infrastructure and objects. Hexagon’s Accur8vision is a volumetric detection system that employs LiDAR technology to safeguard entire areas. Whenever it detects movement in a specified zone, it automatically differentiates a threat from a nonthreat, and immediately notifies security staff if necessary. Person detection is carried out within a radius of 80 meters from this device. Connected remotely via a portable computer device, it enables remote surveillance and does not depend on security staff patrolling the area.

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.

  • Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

    Connect ONE®

    Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.