IP Communicator Cuts Costs For New York Retailer

Silent Knight by Honeywell recently introduced an IP communicator designed to enable the transmission of fire alarm system information to a central monitoring station via any standard IP line. By sharing a facility's existing IP line, the IP communicator eliminates the cost of two phone lines for fire alarm communications and monitoring. In the case of one New York retail establishment, this resulted in a savings of nearly $800 a year.

When landlord and shopping center developer Paul Bregman decided to implement the Silent Knight IP communicator at one of his Port Jefferson, N.Y., retail properties, he believed he was making the right choice for better safety and cost savings while keeping up with the times.

"Nearly everyone has an Internet connection today, and IP communication is the wave of the future," Bregman said. "It just makes sense to use an existing Internet connection for the fire alarm system and eliminate the cost of outdated phone lines."

At the Port Jefferson location, which houses a printing shop and a well-known cellular service provider, Bregman was able to use one of facility's existing high-speed Internet lines for fire alarm reporting. This saved $65 a month in telephone charges, which is expected to increase from year to year with rising telephone line costs.

Checkmate Security Systems, Inc., of West Babylon, N.Y., a Farenhyt fire alarm Engineered Systems Distributor, approached Bregman with the idea to incorporate this IP communications technology with the facility's existing Silent Knight IFP-50 addressable fire alarm control panel.

"With Silent Knight's IP Communicator, there's a faster communication of alarms and therefore a faster response time for improved safety," said Rich Denner, vice president of Checkmate Security Systems. "And the constant polling means that if the Internet line goes down, we know immediately."

With no panel reconfiguration required, the Silent Knight IP Communicator is designed to plug right into the fire alarm panel's existing telephone ports. The Communicator sends out a supervisory signal to the central station, testing the communications line as often as every 90 seconds-a big improvement over traditional phone lines.

Phone lines are typically polled or tested only once a day. Per code, two phone lines are required for fire alarm communications with one serving as the primary line and the other for back-up.

"More often than not, when one phone line is down, both are down. And when both phones are down, it could take as long as 24 hours before the problem is detected depending on when the previous test signal was sent," said Denner, whose firm also monitors Bregman's retail facility's fire alarm system.

"Using this IP Communicator, we'll reach our return on investment in less than a year," said Bregman, who passes on the savings to his tenants. "And it's so much faster than your typical [analog] dialer. We receive notice of troubles and events almost instantaneously, which improves the overall safety of our tenants and their customers."

"We really like the improved line supervision and safety of Silent Knight's IP Communicator so much that we've even installed it in a couple of fire houses," Denner said.

Featured

  • Security Industry Association Announces the 2026 Security Megatrends

    The Security Industry Association (SIA) has identified and forecasted the 2026 Security Megatrends, which form the basis of SIA’s signature annual Security Megatrends report defining the top 10 factors influencing both near- and long-term change in the global security industry. Read Now

  • The Future of Access Control: Cloud-Based Solutions for Safer Workplaces

    Access controls have revolutionized the way we protect our people, assets and operations. Gone are the days of cumbersome keychains and the security liabilities they introduced, but it’s a mistake to think that their evolution has reached its peak. Read Now

  • A Look at AI

    Large language models (LLMs) have taken the world by storm. Within months of OpenAI launching its AI chatbot, ChatGPT, it amassed more than 100 million users, making it the fastest-growing consumer application in history. Read Now

  • First, Do No Harm: Responsibly Applying Artificial Intelligence

    It was 2022 when early LLMs (Large Language Models) brought the term “AI” into mainstream public consciousness and since then, we’ve seen security corporations and integrators attempt to develop their solutions and sales pitches around the biggest tech boom of the 21st century. However, not all “artificial intelligence” is equally suitable for security applications, and it’s essential for end users to remain vigilant in understanding how their solutions are utilizing AI. Read Now

  • Improve Incident Response With Intelligent Cloud Video Surveillance

    Video surveillance is a vital part of business security, helping institutions protect against everyday threats for increased employee, customer, and student safety. However, many outdated surveillance solutions lack the ability to offer immediate insights into critical incidents. This slows down investigations and limits how effectively teams can respond to situations, creating greater risks for the organization. Read Now

New Products

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening.

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure.