Research Examines If Milestone XProtect Go Is Key To Opening Up Low-End Market

With the recent announcement by Milestone Systems that it will start supplying XProtect Go, a free eight channel version of its video management software (VMS) platform. But what does this mean for the video surveillance industry? Free VMS is not a new phenomenon -- a number of network security camera vendors supply VMS for free, bundled with their cameras. So is this announcement significant to the VMS market?

Unlike other free VMS products, two of the key differentiators that the free Milestone product offers are openness and functionality. Much of the software bundled for free with network security cameras is proprietary, it only works with one particular vendors’ hardware.

While the adoption of open standards, such as ONVIF and PSIA, will increase the openness of vendors supplying free VMS products; currently the percentage of available ONVIF compliant hardware is relatively low and these vendors will still lack support for non-ONVIF compliant hardware. Secondly, much of the free software currently available has poor or limited functionality. Whilst XProtect Go does not contain the full feature set of its more advanced siblings, its feature set is more expansive that other free VMS offerings and is potentially better suited to the residential and small business market.

Offering free or ‘lite’ software has been an incredibly successful business model in other software application markets. Customers get a taste for the product and upgrade the software as their requirements and/or installation size increases. Furthermore, the availability of free open platform VMS may entice the existing installed base of low camera count deployments to part with their existing, and typically proprietary, system and embrace an open platform VMS.

The network video surveillance market has, to date, not been successful in the low-end of the market (the 8 to 16 channel camera market). When compared to an analogue DVR system, the high price of VMS licenses, coupled with the higher price of network cameras, has served as a deterrent in this highly price sensitive market segment. Currently, the low-end market is serviced by inexpensive and low cost analogue CCTV products.

“The rapidly declining cost of network cameras, free VMS and open standards will all play key factors in network video surveillance equipment beginning to penetrate the low end market,” said video surveillance analyst Gary Wong. “However, even free open platform VMS may not provide the key to penetrating this market segment as customers may continue to favor the familiarity of existing analog systems.”


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    Milestone’s Laurie Dickson addresses Open Architecture, new equipment and the cost of entry and upgrading VMS systems over time. She also talks about how K-12 and Higher Education campuses differ in regard to surveillance system needs. Schools have certain guidelines they must follow to protect student identities, and Laurie addresses this question as well.

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