Buyer Be ‘Diallerware’

The mobile Internet does not have to be a risky environment, but….

It probably goes without saying that being a smart person is not a prerequisite for owning a smartphone.

Just take a look around you.

For more concrete evidence, consider the somehow disturbing results of a study conducted by the Ponemon Institute, a Traverse City, Mich.-based research center dedicated to privacy, data protection and information security policy. After a random but indepth poll of 734 adults regarding their mobile communications behavior, the institute in March released “Smartphone Security: Survey of U.S. Consumers,” a report that, bottom line, points to not-so-smart phone use by our citizenry.

Apathetic Situation
One of the report’s recurring themes focuses on consumers’ apparent indifference to the many serious security risks associated with the storage and transmission of sensitive personal data on iPhone, BlackBerry and Android devices.

For example, while 65 percent of respondents said they do worry about the security of their desktop or laptop computers, 62 percent admitted that when downloading software to their smartphone they do not always check to see if the app is from a trustworthy source, and 58 percent said they do not worry that a hacker might attack their device. In the same vein, 56 percent flatly said they do not feel their private information is at all at risk when they use their smartphone.

Those percentages represent odd and seemingly incongruous numbers because, meanwhile, 60 percent of the same respondents said they were definitely aware of receiving unwanted marketing messages based on their smartphone use, and a full 55 percent said they understand that they may be putting confidential business information at risk when using their smartphone for both personal and work use (a “cross-over” practice that 84 percent of users say they do all the time).

Among other highlights of the report:

  • 89 percent of respondents said they were unaware that smartphone applications can transmit confidential payment information such as credit card details without the user’s knowledge or consent.
  • 90 percent of respondents said they were either unaware or unsure of the fact that smartphones can be infected by specialized malware called “diallerware” that enables criminals to make use of premium services or numbers resulting in unexpected monthly charges -- charges that most users apparently miss altogether because 94 percent said they do not check their mobile bill or statement closely every month, and only eight percent check their statement when the bill is higher than usual.
  • Despite these and other security risks, less than half of those polled said they use keypad locks or passwords to secure their smartphones, and only 29 percent said they have considered installing an antivirus product to protect their device.

Street Smarts?
According to the study, the most popular smartphone use next to using it to actually conduct verbal conversations (100 percent of users say they do still resort to this old-school way of communicating) is to use it to check both personal and business e-mail. Using the device as an address book, as a tool for texting and as a vehicle for browsing the Internet are the other top uses.

The least popular smartphone functions are for banking, travel assistance and video conferencing. Researchers at Ponemon, which also is the parent organization of the Responsible Information Management (RIM) Council, conclude that because most people are not using their smartphones for such transactions, they have a mistaken perception that they are somehow immune from potential breaches.

“Because consumers believe its primary use is as a phone or to e-mail, they may think (incorrectly) that there are negligible security or privacy risks,” researchers say in the report. They add that consumers’ misperceptions “could be attributed, in part, to the lack of information being published about smartphone security risks.”

For the Record
Inasmuch as that might be true, here are a few more tidbits from the report that are worth adding to the published literature on the subject:

  • Smartphones can contain just as much sensitive data as desktops and laptops, and if that information is lost or stolen, it could result in financial harm.
  • Sometimes location data can be embedded onto image files such as digital photos contained in your smartphone, enabling other people to track where you are.
  • Some smartphone apps can transmit confidential payment information such as credit card details without your knowledge or consent. Some apps also may contain spyware that allows criminals to access the private information contained on your smartphone.
  • If you connect your smartphone to the Internet through a local Wi-Fi network, your device could be open to a virus attack.
  • Smartphones contain basic security protection that can be disabled by “jailbreaking,” which makes your device more vulnerable to spyware or malware attacks.

AVG Technologies sponsored Ponemon’s independent study on the smartphone phenomenon. More insight and caveats -- and the complete survey results -- are available in a white paper downloadable on AVG’s website at http://aa-download.avg.com/filedir/ other/Smartphone.pdf.

“We have increasing responsibility to educate consumers on the dangers lurking in mobile broadband and to help users take ownership of their mobile data security,” said AVG CEO J.R. Smith. “The mobile Internet does not have to be a risky environment, though the industry must work together to encourage users to take action by downloading low-cost or free antivirus products specifically designed to protect mobile data.”

This article originally appeared in the May 2011 issue of Security Today.

Featured

  • AI Is Now the Leading Cybersecurity Concern for Security, IT Leaders

    Arctic Wolf recently published findings from its State of Cybersecurity: 2025 Trends Report, offering insights from a global survey of more than 1,200 senior IT and cybersecurity decision-makers across 15 countries. Conducted by Sapio Research, the report captures the realities, risks, and readiness strategies shaping the modern security landscape. Read Now

  • Analysis of AI Tools Shows 85 Percent Have Been Breached

    AI tools are becoming essential to modern work, but their fast, unmonitored adoption is creating a new kind of security risk. Recent surveys reveal a clear trend – employees are rapidly adopting consumer-facing AI tools without employer approval, IT oversight, or any clear security policies. According to Cybernews Business Digital Index, nearly 90% of analyzed AI tools have been exposed to data breaches, putting businesses at severe risk. Read Now

  • Software Vulnerabilities Surged 61 Percent in 2024, According to New Report

    Action1, a provider of autonomous endpoint management (AEM) solutions, today released its 2025 Software Vulnerability Ratings Report, revealing a 61% year-over-year surge in discovered software vulnerabilities and a 96% spike in exploited vulnerabilities throughout 2024, amid an increasingly aggressive threat landscape. Read Now

  • Motorola Solutions Named Official Safety Technology Supplier of the Ryder Cup through 2027

    Motorola Solutions has today been named the Official Safety Technology Supplier of the 2025 and 2027 Ryder Cup, professional golf’s renowned biennial team competition between the United States and Europe. Read Now

  • Evolving Cybersecurity Strategies

    Organizations are increasingly turning their attention to human-focused security approaches, as two out of three (68%) cybersecurity incidents involve people. Threat actors are shifting from targeting networks and systems to hacking humans via social engineering methods, living off human errors as their most prevalent attack vector. Whether manipulated or not, human cyber behavior is leveraged to gain backdoor access into systems. This mainly results from a lack of employee training and awareness about evolving attack techniques employed by malign actors. Read Now

New Products

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.

  • Automatic Systems V07

    Automatic Systems V07

    Automatic Systems, an industry-leading manufacturer of pedestrian and vehicle secure entrance control access systems, is pleased to announce the release of its groundbreaking V07 software. The V07 software update is designed specifically to address cybersecurity concerns and will ensure the integrity and confidentiality of Automatic Systems applications. With the new V07 software, updates will be delivered by means of an encrypted file.

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame.