Canadian Parking Management Company Relies on Brivo Access Control for Unmanned Facilities

  • Aug 19, 2011

Brivo Systems LLC, an online physical access control system provider and specialist  in software-as-a-service applications for security management, recently announced that EasyPark, a parking management company for the City of Vancouver, British Columbia, will utilize Brivo ACS WebService to manage access to all their unmanned, monthly parking facilities located throughout the city.

EasyPark manages a total of 49 parking facilities for off-street parking -- underground, multi-story, and surface lots -- for the City of Vancouver and third party landlords. They have implemented Brivo ACS WebService in five of their facilities, two more are presently being installed, and two are planned for installation. The Brivo system will manage access at the nine facilities for approximately 1,100 vehicles on a daily basis.

“We were upgrading access control systems for a number of the facilities, and one of our suppliers recommended we take a look at Brivo,” recalled Nicola Devereux, monthly parking supervisor for EasyPark. “Each time we inherit a facility, we inherit the old access system too, and a number of these systems were failing or had connectivity problems.”

Working with EasyPark’s IT Manager, Jack Gushue, Devereux arranged for a demo of the Brivo system and the two did additional research on the Brivo website, reading various White Papers to learn more about the technology and the costs involved. “What we found was, for me as the end user and for our IT Manager, Brivo was the best case scenario -- we had the administration all in one interface, no dedicated computers, and no servers.”

Devereux is the main system administrator for now and she is presently training someone for back up. EasyPark uses the Brivo system to maintain firm control on access to the parking facilities and to maximize revenue. Each month, the company reviews their accounts receivable reports. If a customer hasn’t paid for the upcoming month, and after sufficient time informing them of the situation, EasyPark staff can quickly and easily prevent access for the delinquent account to the parking facilities. This almost always prompts immediate payment.

EasyPark can also now efficiently manage lost credentials. “Once a card is lost, we’re able to get into the Brivo system straight away and manage our security,” said Devereux. “With our older systems, we had connectivity problems. Now, we can react much more quickly from any web browser, and that’s brilliant.”

EasyPark staff, customers and contractors are divided into multiple groups to manage access specifically for each person’s needs. In some instances, EasyPark staff has access to multiple sites and in the past if that credential was lost, administrators would have to revoke all the access cards separately. Now, it’s one card and Devereux related how she simply suspends that user’s permissions while the staff member sees if the item can be located -- more efficient and much more secure than past systems.

“We’re really starting to see what we are capable of doing with the Brivo system,” Devereux remarked. “It’s the potential that drew us to Brivo and the fact that it seemed like a strong company, the software clearly has regular upgrades, and you add features based on customer requests. We’re looking forward to giving Brivo our feedback and shaping this system to our current and future needs.”

Devereux uses the reports feature regularly to check a particular credential’s movement in and out; check the flow of cars at a location; even to see where the janitorial crew has been. “These are really useful tools,” she said. “Running the reports is intuitive, very customizable, and we don’t have to wait 20 minutes for a report -- that’s revolutionary.”

“We’re extremely satisfied with our Brivo system, it’s more than we expected. The fact that we can connect straight away, run these highly useful reports in real-time and save them is all very exciting. We’ve only just started, but I can see the potential to use this system to be able to serve our customers faster and better and make their parking experience a highly satisfactory one.”

“We’re extremely satisfied with our Brivo system, it’s more than we expected. We’ve only just started, but I see the potential to use this system to serve our customers faster and better and make their parking experience a highly satisfactory one.”

Featured

  • The Evolution of IP Camera Intelligence

    As the 30th anniversary of the IP camera approaches in 2026, it is worth reflecting on how far we have come. The first network camera, launched in 1996, delivered one frame every 17 seconds—not impressive by today’s standards, but groundbreaking at the time. It did something that no analog system could: transmit video over a standard IP network. Read Now

  • From Surveillance to Intelligence

    Years ago, it would have been significantly more expensive to run an analytic like that — requiring a custom-built solution with burdensome infrastructure demands — but modern edge devices have made it accessible to everyone. It also saves time, which is a critical factor if a missing child is involved. Video compression technology has played a critical role as well. Over the years, significant advancements have been made in video coding standards — including H.263, MPEG formats, and H.264—alongside compression optimization technologies developed by IP video manufacturers to improve efficiency without sacrificing quality. The open-source AV1 codec developed by the Alliance for Open Media—a consortium including Google, Netflix, Microsoft, Amazon and others — is already the preferred decoder for cloud-based applications, and is quickly becoming the standard for video compression of all types. Read Now

  • Cost: Reactive vs. Proactive Security

    Security breaches often happen despite the availability of tools to prevent them. To combat this problem, the industry is shifting from reactive correction to proactive protection. This article will examine why so many security leaders have realized they must “lead before the breach” – not after. Read Now

  • Achieving Clear Audio

    In today’s ever-changing world of security and risk management, effective communication via an intercom and door entry communication system is a critical communication tool to keep a facility’s staff, visitors and vendors safe. Read Now

  • Beyond Apps: Access Control for Today’s Residents

    The modern resident lives in an app-saturated world. From banking to grocery delivery, fitness tracking to ridesharing, nearly every service demands another download. But when it comes to accessing the place you live, most people do not want to clutter their phone with yet another app, especially if its only purpose is to open a door. Read Now

Most   Popular

New Products

  • EasyGate SPT and SPD

    EasyGate SPT SPD

    Security solutions do not have to be ordinary, let alone unattractive. Having renewed their best-selling speed gates, Cominfo has once again demonstrated their Art of Security philosophy in practice — and confirmed their position as an industry-leading manufacturers of premium speed gates and turnstiles.

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening.

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”