Silent Knight Launches “How-To” Video Series

New videos offered by Silent Knight compliment online trainings, offering technical support alternatives, particularly for mobile viewers.

  • Dec 07, 2012

Silent Knight by Honeywell has expanded the free fire alarm training and technical support it offers by developing a series of “How-To” videos, covering the most common topics addressed by its Technical Support Team.

Easy to find and easy to view on mobile devices, Silent Knight’s How-To videos demonstrate, step-by-step, how to program a fire alarm control panel for elevator recall, troubleshoot ground faults and more. Each video runs less than three minutes in length and is free to view on www.silentknight.com and YouTube. Given the How-To videos’ quick rise in popularity, Silent Knight’s VP of Sales, Mike Fischer, affirms more are in the works.

“People like being able to go right to our Website and see a quick demo of how something should work, along with steps for getting there,” states Fischer.

To answer the call of its customers wanting more comprehensive training on a particular product or subject, Silent Knight has created online training courses and tutorials. Certificates of completion are mailed to participants for each of the seven online courses, providing they pass the quiz at the conclusion of each training session. This year, more than 700 certificates have been issued.

“You do these online trainings at your own pace. Technicians can get a lot out of them and they’re good for those in-house staff that business owners might want to better educate on their product lines,” Fischer says.

To view Silent Knight’s new How-To videos or take an online training course, visit www.silentknight.com. Silent Knight systems are non-proprietary, sold over-the-counter at most major security equipment distributors throughout the U.S. Contact a local Regional Manager for information on nearby distributors of Silent Knight equipment.

Featured

  • Cloud Adoption Gives Way to Hybrid Deployments

    Cloud adoption is growing at an astonishing rate, with Gartner forecasting that worldwide public cloud end-user spending will approach $600 billion by the end of this year—an increase of more than 21% over 2022. McKinsey believes that number could eclipse $1 trillion by the end of the decade, further underscoring the industry’s exponential growth. Read Now

  • AI on the Edge

    Discussions about the merits (or misgivings) around AI (artificial intelligence) are everywhere. In fact, you’d be hard-pressed to find an article or product literature without mention of it in our industry. If you’re not using AI by now in some capacity, congratulations may be in order since most people are using it in some form daily even without realizing it. Read Now

  • Securing the Future

    In an increasingly turbulent world, chief security officers (CSOs) are facing a multitude of challenges that threaten the stability of businesses worldwide. Read Now

    • Guard Services

  • Security Entrances Move to Center Stage

    Most organizations want to show a friendly face to the public. In today’s world, however, the need to keep people safe and secure has become a prime directive when designing and building facilities of all kinds. Fortunately, there is no need to construct a fortress-like entry that provides that high level of security. Today’s secured entry solutions make it possible to create a welcoming, attractive look and feel at the entry without compromising security. It is for this reason that security entrances have moved to the mainstream. Read Now

Most   Popular

Featured Cybersecurity

Webinars

New Products

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame. 3

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols. 3

  • ComNet CNGE6FX2TX4PoE

    The ComNet cost-efficient CNGE6FX2TX4PoE is a six-port switch that offers four Gbps TX ports that support the IEEE802.3at standard and provide up to 30 watts of PoE to PDs. It also has a dedicated FX/TX combination port as well as a single FX SFP to act as an additional port or an uplink port, giving the user additional options in managing network traffic. The CNGE6FX2TX4PoE is designed for use in unconditioned environments and typically used in perimeter surveillance. 3