Silent Knight Launches “How-To” Video Series

New videos offered by Silent Knight compliment online trainings, offering technical support alternatives, particularly for mobile viewers.

  • Dec 07, 2012

Silent Knight by Honeywell has expanded the free fire alarm training and technical support it offers by developing a series of “How-To” videos, covering the most common topics addressed by its Technical Support Team.

Easy to find and easy to view on mobile devices, Silent Knight’s How-To videos demonstrate, step-by-step, how to program a fire alarm control panel for elevator recall, troubleshoot ground faults and more. Each video runs less than three minutes in length and is free to view on www.silentknight.com and YouTube. Given the How-To videos’ quick rise in popularity, Silent Knight’s VP of Sales, Mike Fischer, affirms more are in the works.

“People like being able to go right to our Website and see a quick demo of how something should work, along with steps for getting there,” states Fischer.

To answer the call of its customers wanting more comprehensive training on a particular product or subject, Silent Knight has created online training courses and tutorials. Certificates of completion are mailed to participants for each of the seven online courses, providing they pass the quiz at the conclusion of each training session. This year, more than 700 certificates have been issued.

“You do these online trainings at your own pace. Technicians can get a lot out of them and they’re good for those in-house staff that business owners might want to better educate on their product lines,” Fischer says.

To view Silent Knight’s new How-To videos or take an online training course, visit www.silentknight.com. Silent Knight systems are non-proprietary, sold over-the-counter at most major security equipment distributors throughout the U.S. Contact a local Regional Manager for information on nearby distributors of Silent Knight equipment.

Featured

  • Allegion, Comfort Technologies Implement Mobile Credentials at the Artisan Apartment Homes in Florida

    Artisan Apartment Homes, a luxury apartment complex in Dunedin, Florida, recently transitioned from mechanical keys to electronic locks and centralized system software with support from Allegion US, a leading provider of security solutions, technology and services, and Florida-based Comfort Technologies, which specializes in deploying multifamily access control, IoT devices and software management solutions. Read Now

  • Mall of America Deploys AI-Powered Analytics to Enhance Parking Intelligence

    Mall of America®, the largest shopping and entertainment complex in North America, announced an expansion of its ongoing partnership with Axis Communications to deploy cutting-edge car-counting video analytics across more than a dozen locations. With this expansion, Mall of America (MOA) has boosted operational efficiency, improved safety and security, and enabled more informed decision-making around employee scheduling and streamlining transportation for large events. Read Now

  • Security Industry Association Launches New “askSIA” AI Tool

    The Security Industry Association (SIA) has unveiled a brand-new SIA member benefit – askSIA, a conversational AI agent designed to help users get the most out of their SIA membership, easily access SIA resources and find the latest information on SIA’s training and courses, reports and publications, events, certification offerings and more. SIA members can easily find askSIA by visiting the SIA homepage or looking for the askSIA icon in the top left of webpages. Read Now

    • Industry Events

  • Industry Embraces Mobile Access, Biometrics and AI

    A combination of evolving workplace dynamics, technology innovation and new user expectations is changing how people enter and interact with physical spaces. Access control is at the heart of these changes. Combined with biometrics and AI, mobile access control has become increasingly crucial for deploying entry solutions that are seamless, secure and adaptive to user needs. Read Now

  • Sustainable Video Solution Delivered for Landmark City of London Office Development

    An advanced, end-to-end video solution from IDIS, with a focus on reducing waste and costs, has helped a major office development in the City of London align its security with sustainability objectives. Read Now

Most   Popular

New Products

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge.

  • Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

    Connect ONE®

    Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.