New Yorkers on the Move

New Yorkers on the Move

Custom IDs help improve security at parking garages

Valet Anywhere provides on demand valet services throughout the New York City area for New Yorkers who are on the move. The company provides secure car parking in various NYC parking garages.

Customers can simply select their destination through the company’s website or app to request a valet to pick up their car at a specific location. The valet will travel to their destination, pick up the car for parking, and return at the requested time and location. The rates are right and in line with New York City parking costs. Remember, this is a valet service.

Identify Drivers

Valet Anywhere was looking for an ID card solution to help customers immediately identify and verify the drivers and confirm that the right person is picking up their vehicle, thus preventing theft and misplacement of customers’ vehicles.

“We have more than 25 valet drivers on staff and handle so many valuable vehicles that we wanted to be able to give our customers peace of mind and help them feel safe and secure with proper identification for all our drivers.” said Eric Delancey, Manhattan operational manager at Valet Anywhere.

“After searching for a local ID card company, we were happy to find IDSecurityOnline.com in our backyard. Together we developed a solution to give our drivers an ID Badge that includes our company colors—white and purple, company logo, driver’s name, and employee ID number. This solution allows us to operate more efficiently and improve safety.” Delancey said.

Security Comes First

Valet Anywhere was founded in January 2014 and quickly learned that the biggest challenge was helping their customers feel safe and secure when leaving their car in the hands of a stranger. In August 2014, Valet Anywhere worked with IDSecurityOnline to implement the right ID solution that would help eliminate fear in customers by immediately being able to verify the identity of the driver upon pickup. They sent their card design to IDSecurityOnline.com and got high-quality ID cards printed in record time.

“IDSecurityOnline.com’s turnaround time on getting us the ID Badges was extremely quick and detail oriented,” Delancey said. “I liked the fact that they treated me more than a customer and like a family member. Using its New York facility for our test runs really showed us the importance of making our customers feel secure with our parking services. We wanted to make this a seamless experience where any feelings of doubt were quickly diminished with proper ID badges worn by all our drivers and our management team.”

For IDSecurityOnline.com, it was all about delivering the right ID solution in a timely manner.

“IDSecurityOnline.com is happy to deliver ID card solutions that help Valet Anywhere’s customers feel safe when using their parking services.” said Gabriel Schonzeit, IDSecurityOnline.com’s CEO. “We believe in building strong relationships with our customers and exceeding expectations on each and every project.”

Realizing the Benefits

In just a few short months, Valet Anywhere has realized considerable benefits from using IDSecurityOnline.com’s ID cards. Customers now feel at ease when their car is picked up and can quickly get the driver’s name and ID number for reference.

In addition, giving clear identification to all drivers has enabled the company to dramatically reduce the amount of time required to secure new customers by easily explaining the security process upfront to potential customers. The management team has ID badges on-hand in case they have to take over for a driver or if additional drivers are needed during their busy season.

Future plans include implementing a similar solution at their corporate office where all 50 employees would need to show ID cards to enter the building or gain access to restricted areas. As the company is revolutionizing the parking industry by bringing the best parking experience at a competitive price, IDSecurityOnline.com plans on being with the company every step of the way as it expands and continues to steer down the road of success.

This article originally appeared in the April 2015 issue of Security Today.

About the Author

Monique Merhige is the president of Infusion Direct Marketing, based in Port Saint Lucie, FL.

Featured

  • Allegion, Comfort Technologies Implement Mobile Credentials at the Artisan Apartment Homes in Florida

    Artisan Apartment Homes, a luxury apartment complex in Dunedin, Florida, recently transitioned from mechanical keys to electronic locks and centralized system software with support from Allegion US, a leading provider of security solutions, technology and services, and Florida-based Comfort Technologies, which specializes in deploying multifamily access control, IoT devices and software management solutions. Read Now

  • Mall of America Deploys AI-Powered Analytics to Enhance Parking Intelligence

    Mall of America®, the largest shopping and entertainment complex in North America, announced an expansion of its ongoing partnership with Axis Communications to deploy cutting-edge car-counting video analytics across more than a dozen locations. With this expansion, Mall of America (MOA) has boosted operational efficiency, improved safety and security, and enabled more informed decision-making around employee scheduling and streamlining transportation for large events. Read Now

  • Security Industry Association Launches New “askSIA” AI Tool

    The Security Industry Association (SIA) has unveiled a brand-new SIA member benefit – askSIA, a conversational AI agent designed to help users get the most out of their SIA membership, easily access SIA resources and find the latest information on SIA’s training and courses, reports and publications, events, certification offerings and more. SIA members can easily find askSIA by visiting the SIA homepage or looking for the askSIA icon in the top left of webpages. Read Now

    • Industry Events
  • Industry Embraces Mobile Access, Biometrics and AI

    A combination of evolving workplace dynamics, technology innovation and new user expectations is changing how people enter and interact with physical spaces. Access control is at the heart of these changes. Combined with biometrics and AI, mobile access control has become increasingly crucial for deploying entry solutions that are seamless, secure and adaptive to user needs. Read Now

  • Sustainable Video Solution Delivered for Landmark City of London Office Development

    An advanced, end-to-end video solution from IDIS, with a focus on reducing waste and costs, has helped a major office development in the City of London align its security with sustainability objectives. Read Now

New Products

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

    Connect ONE®

    Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.